We had a septic issue and Shawn was absolutely awesome! Very knowledgeable, experienced and…read morefriendly. He answered every one of our questions or concern. Thank you for great service! Kelly and Cathy Greene

He responded immediately. Adjusted his schedule to come save us from an overflowing toilet…read more I particularly liked how he explained exactly what the problem was and walked us through the various options. He recommended we stick with the cheapest option. I love when a service professional not only does the work well but also helps me understand how to make the various choices I need to make as a homeowner. Truly one of the best tradespeople I've dealt with in a long time.

Joseph Lefebvre from Valor was a pleasure to work with. He got back to me quickly and was super…read morepatient with all of my questions. He was able to take care of my issue the same day. I would 100% use his services again.

Great, promt, veteran owned bussines. Recommend highly, and…read moreprices are bit better than some others.

Seth did a great job! He did exactly what I asked and for a great price! Thank you!!read more

Seth stole from me. Took funds and did no work. Agreed to refund me and lied about " check being in…read morethe mail". He is a poor plumber, after repairing a valve he did not check his work, - it leaked. His repair was done in a sloppy; destructive manner. Left solder splattered on the floor and outside on my landscape timbers. As a painter he earns a 'F' for completeness & sloppy, unprofessional work. He lies consistently about what he is going to do. I would not hire him to do anything. He is not trustworthy.

Those guys are great . Chris and Ashley served my property twice and I had the most positive…read moreexperience. They were very busy due the season but Ashley kept me updated about the appointment delay. The bills always clear without any hidden surprise extra costs. No question, I would recommend this company.

Chris and Ashley were great. I needed a mixing valve replaced on my water heater. They replied…read morepromptly and were great at communicating, worked quickly, did the job well, and charged a reasonable price. Can't ask for more. Will likely call again in the future.

Tyler of Pipe Dreams Sewer & Drain is *fantastic*. I've lived in my townhouse condo for nearly 12…read moreyears, and the kitchen sink has never drained marvelously well. I had understood that it was due at least in part to a shallow grade of the outlet pipe...whatever. A couple of years ago, it had gradually become clogged enough that it was draining painfully slowly. I had RotoRooter out to clear it, and when the work was done, it was much better. It drained just fine, like before. Over two or three months this past fall, it gradually slowed down again, and I waited because I remembered how expensive it was the last time. Finally, there was no more waiting. It had become gross, it was so *disgustingly* slow, and I was even wondering whether it would require major work of some kind. I am so happy to have seen the glowing reviews here of Pipe Dreams. I called them & they were able to get me in in two days. Tyler was here for about an hour, and the tools he used were very different from the long, manual snake that RotoRooter had used. It/they were motorized things that had a reach far down the pipes. Tyler explained that he was staying mindful of the neighbors' pipes and not disturbing those. When he was done, he filled the sink with water & then released it. Since we bought this place all those years ago, I had NEVER seen it empty so fast, and I didn't even think it was possible. The water began to spin and make the most beautiful whirlpool and then was gone. The whole time he was here, Tyler could not have been more considerate, clear in his communication, and helpful. He also gave me tips on how to keep the drain clear. I kept meaning to write this review soon after he was here, but it's now been three months - oops! Here is the bright side to the delay: I can report that the sink has been draining wonderfully ever since, and it makes me soooo happy every time I use the sink. Call Pipe Dreams! You will be glad you did.

We feel very fortunate to have found Tyler and Elizabeth Scott, of Pipe Dreams, for our septic pump…read morereplacement. They were reliable, open and honest about the entire process even when the items on the blueprint didn't match the actual equipment that had been installed 20 years prior, along with outdated instalment features. They had to find a different pump, and electrical replacement solutions. They were great and did it with positive attitudes and friendly hardworking ethics. We enjoyed getting to know them and were very impressed with how much they care. They made the job change work with the price they had quoted us as well, which was very reasonable. Thank you both for being a great team. Louisa and Dean

I worked with Falcon to replace a boiler that is at its end of life. The boiler's location was at a…read morecondo we rent and being in the Fall, we had to replace it asap such that our tenants would be without heat. As I put out requests for multiple quotes, Falcon was the only company that I felt to be truthful, honest, and on time with when they said they would get us a quote. I had to chase down other companies and in one case, waited 4 days for a quote, rather than 1. That's not something anyone can deal with when it's cold out and their heat doesn't work. In addition, they came out to give us a quote that day, knowing Vermont Gas shut off our boiler saying it was entirely broken. The owner was the one who showed up and not only explained the complications with installing a new boiler, but inspected the boiler to deem it safe and turn it back on. The other companies we reached out to sent a sales person who had little understanding of the complications we faced with our boiler change. Thank goodness Falcon was the first to come out and take a look so we could educate the sales people from the other vendors.

had an excellent experience with first Mitch and then the owner, Ryan, coming to figure out a…read moredifficult to diagnose problem with our heating system. They came promptly and then quickly a second time to find out what the problem was when it was difficult to pinpoint. Ryan took the time to carefully diagnose and then took the time to carefully explain to us how to best operate our heating system to work to it's optimal. This was much appreciated, Gary K., homeowner in So.Burlington

Stan was very responsive when we had a heating emergency - coming over right away, giving us very…read morepractical advice for no charge. He's also done other jobs quickly and competently - highly recommended.

whatever price they charge is not worth the way you will be treated…read more 1) he came an hour late and the first thing he said is not sorry, but that my stairs needed to be shoveled. 2) i'm a renter but i overheard this man screaming at my landlord about his opinions on the vanity setup and claiming that there is a plumber shortage, and you simply won't get a better price (im saying this far nicer than he did). 3) then this man forgot his hat and in an effort to be nice i ran out to give it to him only to have his wife berate me putting her finger in my face over my driveway not being plowed and that i could get sued, when 1) my snow boots were left at work 2) the street parking is free and very accessible 3) this is my upstairs neighbors responsibility as well but they never care to do it despite utilizing that space more than me. REGARDLESS DONT USE THIS PLACE. ***i'm posting this months later because this man threatened to up charge my landlord if i didn't take it down when it happened. i cannot fathom how that is legal but hopefully i wont now face harassment by them for posting my honest experience with them.

Tech that came out was great, very friendly and knowledgeable…read more The folks who put their pricing together are absolute scam artists- do not take on their service without shopping around. Quoted $8900 for oil tank replacement. 3 other companies quoted $3300-$4000. Charged $90 to come out to quote (stated it would go towards the service) - never expected that high of a quote! How does this place stay in business outside of taking advantage of folks who don't know better!

The team that installed our new furnace were speedy and professional…read more I needed assistance at 9pm, for a small glitch... Kyle the Technician came immediately over and fixed the issue under a minute. He was extremely helpful and explained everything with detail. I was extremely surprised how fast Whale responded to my call and how quickly Kyle arrived. I highly recommend Whale... they're a role model for how all companies should treat their customers.