My experience with Bryant Properties so far has been everything good you would want from a property management company. I loved that I could let myself into the property and use the Rently app to send questions and reviews. Bryant Properties responded almost immediately to my questions, including a comment that the unit would need paint. They confirmed that it would be painted before move-in if I moved forward.
After looking at over 10 properties, I settled on the Bryant Properties unit and completed my application. Everything moved very smoothly and quickly and I was approved within 24 hours. They agreed my pre-move-in requests and move-in date with no issues. Kim was responsive via text, email, and phone when needed. The online lease option was super convenient for me.
Larry met me at the property the day I arrived in Nashville. We completed the walk through, confirmed that all of my pre-move-in requests were completed, signed the final paperwork, and handed over the keys. He was friendly, answered all my questions, and let me know about the online portal which would handle my rent and service requests. Less than 24 hours later, I received my online portal login.
I've only had one service request since move-in, and it was handled efficiently and professionally, sending out a well-known plumbing company to fix an issue. It was nice to see they use quality companies, and not just any old handyman. Kim even checked on me after the appointment to make sure they fixed the issue, which they did.
Overall, I am very happy with the unit and Bryant Properties management. This is not my first time dealing with property managers, and Kim and Larry are some of the best! read more