I was looking for a jewelry store to adjust my husbands watch for a fair price. After searching…read moregoogle I ran across the clock shop. The service was fast and efficient. The price was great as well.​

We have wanted a grandfather clock for years. We have had The Clock Shop repair our wall clock and…read morethey were fantastic! We went into their new location in Independence a week ago, found our grandfather clock and they delivered it yesterday. From their great customer service in their shop to delivery and set up it was a perfect transaction! We couldn't ask for a better experience and we highly recommend their shop!!! 5 stars!!!!!

I have a battery operated cuckoo clock that quit working …read more I took the clock in and it was fixed in a short time. They are very knowledgeable, professional and courteous. Recommend them highly and reasonably priced.

The folks at Thompson's Clock Manor are awesome. They came to our house many years ago to fix a…read morewall clock. Last week, I brought in a small wall clock where I couldn't get the minute hand on the replacement movement. (I didn't buy the movement from them.). They diagnosed the problem and fixed the clock at no charge to me. I also brought in my Seiko that has been going through batteries so fast. They cleaned and oiled my watch and replaced the battery. All of this for about $10. Great people and wonderful service.

The service at KC Watch is outstanding and they must be a family run business that cares about…read moretheir customers. I have gone in there multiple times to have watch bands replaced and they are always friendly, honest and knowledgeable about all things watches.

I was recommended to come here by Glitters and they did a great job! I needed a watch to be resized…read moreand they did it on the spot! It took less than 10 minutes and they only charged me around $7 for it. I can't recommend them enough, it was so quick and they did a great job!

This is not an honest business. Use extreme caution when working with the owner, Troy. I was…read moreswindled out of over $1000. Here is my experience, which I have reported to the state government and the BBB with evidence: On 5/20/25 I requested a custom order. I came in person with two items: one opal pendant that was bezel-set in sterling silver and one small 14K yellow gold pendant with three natural diamonds. I requested that the two pieces be combined into one pendant, wherein the opal would be set in the same kind of bezel setting and the diamond pendant would be soldered to the side of the bezel, all in 14K white gold. I also requested a hinging bail so the pendant could fit over a string of pearls. Troy called on 6/2 with an estimate: $175 for the hinging bail, $400 for the bezel setting, and $250 for labor, totaling $825 before taxes. I gave him the go-ahead to begin work, he did not require a deposit. The completed pendant was ready for pickup on 6/16. I was out of town, so my husband picked it up on 6/18. The total charge was $943.20. I was immediately displeased, as Troy did not make the pendant according to my requests. The setting was not a true bezel setting like the previous one in sterling silver had been. The opal had been GLUED to a strip of 14K white gold covering the sides of the opal, there was no backing to the stone. The diamonds had been added on the side in yellow instead of white gold. Additionally, the hinging bail was not wide enough to fit around pearls. I contacted Troy with my complaints via a contact form on his website on 6/19. I received a response via email requesting that we discuss on the phone. We scheduled a time to talk and Troy called on 6/21. I explained my dissatisfaction and requested that he remove the opal from the setting, return the stones and original settings to me, keep the 14K white gold that was used, and refund me for the cost of the materials, a total of $575. He initially refused this agreement, instead offering to remedy the issues and remake the pendant to my satisfaction for ZERO additional cost to me. I held firm in my desire to have the pendant unmade and materials refunded to me and he agreed. After our phone conversation concluded, I sent a follow-up email outlining this arrangement, to which I received no response. My husband dropped the pendant off at Parkville Jewelers again on 7/1. Troy was extremely upset that I was requesting the pendant be unmade and refunded, he asked for the chance to remake the pendant to my satisfaction for no extra cost, as he had offered during our last phone conversation. I considered this and wrote him another email agreeing to it. He called to confirm on 7/2. Troy gave me continued updates on the pendant's creation via text message over the course of the next several months. He sent me two photos of the completed pendant on 9/23 with no other written communication. I did not know that the remade pendant was officially ready for pickup until receiving another text on 10/21 that read "We are letting our customers with pending pick ups know that we will be closed this Saturday for a little vacation. We are open this week through Friday. Thank you!" Because I was traveling for work, I couldn't go in person to pick up the pendant until 12/12. Troy and his wife brought the completed pendant to me for inspection. It was not great, but I was glad that the experience could end, so I thanked them and turned to leave. They stopped me and demanded an extra $350 in payment. I reminded them that the agreement was for the pendant to be remade at no additional cost, but they insisted. I paid $354.49 and left. Troy consistently refused to have anything in writing, demanding that we only speak on the phone. Troy is a swindler who does not deserve your business, and his work is shoddy anyway. The final pendant that I have now does not have a hinging bail, the bezel is crooked and doesn't match the level of the face of the opal, and the prongs on the diamond setting are bent. Stay away from this business.

Another fantastic locally owned business for you to support. They've been a long standing shop in…read morethe parkville area for over 20 years so they must be doing something right. We came here just to get a ring size and ended up buying a new ring. Not once did we feel pressured. They are just a family who wants to inform people of the best value in jewelry. We were very happy with our experience and plan on coming back.

I took an alarm clock in on 6-2-10 to get repaired by this business, and even though the business…read moreowner said that it would be repaired by Nov. of 2010, it wasn't even looked at until May of 2011, and when I retrieved it on June of 2011, all I got was a box full of my unrepaired clock's parts! The business owner was hard to communicate with (as he doesn't answer e-mails from his website - only telephone calls), and he didn't do the work that was expected of him in a timely manner. A complaint was filed to the BBB on this business, and if you want a clock repaired properly, and in a timely fashion, avoid this individual at all costs! It cost me $75.00 to learn my lesson - hope no one else has to pay for their mistake like I did! The website may look impressive, but don't you believe it!

Quick battery replacement. Clean shop…read more Professional. Great parking area. Nice guy, too.

My watch battery quit working. I walked into Lam's and within five minutes, he had my watch working…read moreagain and I was on my way. He goes the extra mile of setting the watch back to the correct date/time as well.

A friend of mine loves his Vinnie Pasquantino Pasquatch necklace that was a Royals giveaway - so…read moremuch so, that when the chain tarnished, we got him a new chain. Then he lost it because the ring holding the charm came apart. We searched and actually found the Pasquatch figure in the parking lot behind the Brooksider, but the ring was gone. The very kind people at Brookside Jewelry replaced the ring for his necklace and for mine free of charge. Doing a good deed isn't a lost art! What a great neighborhood business that treats customers like neighbors! Couldn't give them a higher recommendation and will certainly go back for use of their true expertise. Thank you and Go Royals!

Super team...friendly, knowledgeable! Beautiful assortment…read moreof new and estate jewelry. If you love sterling and turquoise Southwest jewelry, you'll find interesting pieces at BKS Jewelry.

This place is SO cool. Step back in time to find treasures from the past. Then walk to the back and…read moreup the steps to the speakeasy side. So. Very. Cool!

Went there twice in the last month, despite hours of operation stating open at 10 no one showed up…read more Stayed for 2 hours each time. No one showed up?!! Numerous people like myself (as I shopped other stores) with license plates from faraway places walked up to the door and were disappointed as I was who also had driven from 30 minutes away to see the watches (watch collector). Other shopkeepers from nearby were not kind in their reviews also of the store management.

quick and very reasonable! love this place! I've used him several times and I have always been…read morepleased with his work.

TLDR: Cheap repairs at best - but the owner followed me out of the store cussing in my face and…read morethreatening to sue me over my requesting a refund or proper repair of a necklace. I have this on video. Initially a great experience, timely and "cheap" repair of a 14k necklace along with a watch battery replacement. Paid $60 for both and went on my way very pleased with the service. Unfortunately, the new jump ring from the replacement clasp snagged and I noticed the chain had disconnected but the engraved pendant had already fallen off into a grassy area. After contacting him know of the incident, he offered to look at the break and see if it could be fixed or refunded as discussed in the attached texts. Upon inspection today, we both agreed it was not NECESSARILY a fault of the repair but I still hoped to have the chain repaired with 14k gold clasp. I mentioned that I had requested this initially and he got angry. I requested a refund again and he handed me the necklace back refusing because "I didn't have a receipt" - despite him asking me to bring it in over text. That is still all fine - uncomfortable and irritating but I was fine with leaving and cutting my losses UNTIL he followed me out of the store calling me a "cheap *****", flipping the middle finger (pictured), and threatening to sue me. For what? I'm not sure. I am a young woman with self-respect and refuse to be screamed at by anyone especially not someone offering ME a service. He only changed his tone and backed away from me once I started recording him - but his grandson or nephew took a photo of my license plate as I got in my car. It felt very violating - I cannot recommend this store for repairs of any kind.

I'm in love! I have been wanting to visit River Market Antique Mall since moving here at the…read morebeginning of the year. I finally made my way there and I was not disappointed! This antique mall is stuffed full of vendors, unique finds, and all of your antique shopping dreams. They have such a fun layout with four floors. You could wander around for hours. If you are coming in with a large bag/purse they will ask you at the door to lock it in one of the lockers. So keep that in mind when stopping by! This is a must especially if you are visiting the city market on a weekend or this area in general. It is easy to get to and such a gem.

I have no idea what other reviewers are talking about when they say this place has reasonable…read moreprices. My friends and I spent two hours wandering around in here marveling at the sheer absurdity of 90% of the pricing. The booth rental must be astronomical here! Seriously, the prices are so high. You're lucky to find anything small for less than $10. The bigger items? You might as well forget it unless you've got a couple hundreds burning a hole in your pocket. The plus side is that it's a really neat antique mall with tons to look at. It's fun to browse and they have a massive selection! Also! I was scrutinizing everything carefully and as far as I can tell, there is zero AI-generated imagery in here from the booth owners or the antique mall itself! No crappy tumblers or 3D-printed dice towers either. That was very pleasing to find. It's a worthy stop if you're fond of days gone by but don't expect to find bargains here.