I took an alarm clock in on 6-2-10 to get repaired by this business, and even though the business owner said that it would be repaired by Nov. of 2010, it wasn't even looked at until May of 2011, and when I retrieved it on June of 2011, all I got was a box full of my unrepaired clock's parts! The business owner was hard to communicate with (as he doesn't answer e-mails from his website - only telephone calls), and he didn't do the work that was expected of him in a timely manner. A complaint was filed to the BBB on this business, and if you want a clock repaired properly, and in a timely fashion, avoid this individual at all costs! It cost me $75.00 to learn my lesson - hope no one else has to pay for their mistake like I did! The website may look impressive, but don't you believe it! read more