Happy with my motorhome repair. Fair prices and work was done fast. I will use them again. Bonus,…read morethe store has lots of cool stuff.

From the owner: Permanently closed.read more

I called Roofwerks several months ago for two things:…read more [#1] I had a specific leak in my roof that turned out to be coming in through a broken spot under an attic window. [#2] I wanted to get a quote for re-painting my metal roof with a sealant. I paid that invoice, and called again several weeks ago for two more things: [#3] We had a leak in a corner under our roofline where two gutterlines meet. The insurance appraiser suspected it was due to a gap under the roofline that rain was blowing through during hard wind. I was hoping they would install some sort of flashing or protection over that gap, which would probably require gutter removal to reach. [#2 again] Since I hadn't received an estimate after the first job, I followed up about that. The people who came out (5/25/2022) did not fix the gap under the gutter corner, though I don't know why: it has since been fixed by another provider. Instead, they applied a single stripe of sealant down a roof line where there was no evidence of leakage. They also said they would provide an estimate for tightening screws and re-painting the roof for maintenance. This already felt like redundant work, since that's what they had supposedly done the first time, so I really didn't expect the expensive invoice that followed: $840+tax. I responded asking for clarification of the charges. (They quoted $168 per hour, and two men were there for 1.5 hours. That puts the paint used at $336.) I didn't hear back, so I follow up two days later, to which I received a reply that she was working on it. Two more weeks later, I followed up again, and was promised a prompt response. On Tuesday June 21, I got an email that the invoice had been dropped to $625+tax... still a flat price with no breakdown of hours and materials. Again, I asked for clarification of the costs, but at this point also decided to write this complaint. I ALSO PAID THE INVOICE. (I clarify this because I'm not doing this to justify stiffing them. I can afford $678, but I can't afford to spend any more time or patience waiting for an explanation or follow-through. My time is better spent making a BBB complaint and sharing my experience here.) So, to summarize: - They charged for duplicate work, since they were supposed to have provided an estimate after coming to address the first leak but never did. - They painted a single stripe down the seam of those roof lines and then tried to charge $336 (later $121) for the paint. - There was no evidence of leakage there. The actual leak was later repaired by another provider in the original spot that I pointed out but that they didn't repair. - It took two of their people 1.5 hours to look around the roof of a 1020sqft house (again, for what, I don't know, since they had already been out to estimate this before) and paint a white stripe that didn't need to be painted. - They still haven't provided an estimate that I think I've paid for twice now.

We had a very unpleasant experience with Roofwerks. We selected a more expensive, more technical…read moreshingle - and our roof was complex with multiple dormers at odd angles, etc. The team was clearly overmatched for the job. The foreperson, assuming he had the requisite expertise, was only present for a fraction of the time. The crew installed the roof hurriedly with much of the work done after dark. When completed, you could easily see that our roof did not remotely resemble the pictures we had used when selecting the shingle. We complained, and the owner and another executive came out to inspect the roof. The two men arrived, walked slowly around the house, gazed thoughtfully for several minutes in a display that seemed more of a performance than a real assessment. The owner firmly proclaimed that Roofwerks had done a perfect job. We pointed out flaw after flaw clearly visible from the ground. We showed them the brochures and the contrast of a well-installed roof. They refused to acknowledge any mistakes. It was the most egregious act of dishonesty I've seen in a long time. We hired a lawyer; got an independent inspector to review the roof; and he created a 40-page report that included copious examples of corner-cutting and incompetence. The report indicating failures far worse than we imagined. Again, even with the report replete with pictures, the owner refused to acknowledge anything less than a perfect roof. We hired Baker who removed the roof and installed the same shingle, but this time correctly, fixing the problems that Roofwerks left behind. At Roofwerks request, we asked that Baker leave the old copper in our yard, presumably so they could recycle and reuse. Baker left a pile of copper about the size of two large minivans. We alerted Roofwerks that their copper available and to pick it up. We waited several weeks. They never came, and it was left to us to remove the copper. I have nothing positive to say about Roofwerks or its owner. The entire process was disgraceful, without a moment of competence, integrity, or decency.

We've had two experiences with Fernando at MMC…read more When we bought our house, the roof needed a lot of work (new shingles, flashing around the chimney, etc. Fernando was prompt, thorough, professional, and reasonably priced. Four years later, we had a minor water damage issue due to a poorly-installed window. Fernando came out and gave us a free consultation. I would recommend MMC in the strongest possible terms to anyone looking for roofing services in the Triangle.

Highly recommended! From the start, Fernando gave the most thorough estimate and caught things that…read moreother companies didn't -- and saved us money as a result. The work was prompt, professional, and excellent quality. We refer everyone to Prime now.

Needed our roof inspected for damage and some flashing issues. They can out the same day and took…read morecare of our issues. Will definitely use again.

From the owner: Need a repair, new installation or just want an inspection on your roof. At Elite Roofing Service…read moreLLC we strive to provide the upmost attention to EVERY and ANY of your concerns. Call us for a free inspection! A no obligation estimate will be provided upon request.

HIGHLY RECOMMENDED. From the first minute I met "Eddie", the owner and operator of 1St Gen Roofing…read more& Restoration, I knew there was something different about him. I have had numerous Roofers ring my bell to tell me about my roofing needs, but Eddie was a cut above them all. Although quite young in appearance, don't let that fool you. He is extremely professional, well-mannered and is incredibly well versed and knowledgeable in roofing materials, products, and techniques. He walked me every step of the way with my insurance company process and was on hand both times the insurance adjuster came on the scene. (I've had roofers in the past not show up when they said they would for the Adjuster). I found that Eddie is a man of his word and did exactly what he promised in replacing my roof, from beginning to end. He definitely goes above and beyond the typical roofer using only the finest materials and crew. His crew is top notch, quick, precise, professional, courteous, and incredibly hard working. I can't rave enough about 1st Gen Roofing & Restoration and how happy I am that I made the choice to go with their services. A.M.H.

From the owner: 1st Gen Roofing & Restoration LLC provides roofing services to the Raleigh and Durham, NC areas.read more

After getting several quotes, we decided to go with Artisan for a roof replacement on our 1200 sq…read moreft rental house in Cary. Their level of communication throughout the entire process was spectacular !! Olivia was a rockstar. When replacement day arrived, we were sent pictures of all the steps on the roof replacement. Was not expecting that but it was greatly appreciated since we don't live nearby. The entire roof (shingles and a LOT of underlying wood) was finished by lunch time !!! They are a locally owned small business. Give them a try. You will be glad you did !

Communication was clear and consistent every step of the way. The crew showed up early as expected…read moreand began working quickly and efficiently. Unfortunately, the roof was 3/4th of the way done before I noticed the color shingle wasn't what I had ordered. Although the manufacturer had sent the wrong item, Artisan immediately took full responsibility and asked me how they could make this right. They offered to redo my roof with the right color, however we settled on a discount from the work done. I feel their entire communication and work with me to resolve this was 100% excellent. As a matter of fact, I am so confident in their company I have scheduled them to also install new gutters (using the discount from the roof!) Their price and initial bid was LESS THAN an individual who had also been recommended by a neighbor whom I would have expected to be less than this professional company. They sent me a detailed, itemized list of exactly what they would do and exactly what I needed to do to prepare. From start to finish, this was a great experience, in spite of the hiccup. My new roof looks great and I'm getting used to the color!

We needed a new roof for our Garage. B&C roofing did a fantastic job and they were done in one day…read more We neded the new roof due to wind damage and they met with our insurance adjuster and handled the insurance processing for us. We highly recommend them!!

Well Randy was extremely responsive after I reached out…read morethrough yelp. We messaged through yelp within 10-15 minutes after my inquiry and he sent I formation about requesting a time for us to talk by phone, which was for the same day up until an 8pm-10pm time slot. I was so impressed to get a call from Randy. He seemed very knowledgeable and organized and even offered to have someone come out the very next day to fix the leak I had discussed with him. I really wanted a quote and was very much impressed again with his responsiveness. He stated that he would send me a document to review and sign which I ultimately received the next morning. He had basically sent me a contract to sign without having anyone come and look at the job. We spoke Friday afternoon and I explained that I didn't feel comfortable signing a contract and that there must have been some sort of misunderstanding. He explained that it's not cost effective for him to just send someone out for an estimate. He even said that my concern could be one of three things ranging in price from a $125 fix to a whole new roof. After further discussion, he agreed to come out to my house today. Well, there must have been another misunderstanding, because he was a no call no show. What started out as a very customer centered and responsive company was unable to follow through.

Very bad service. They sent workers who did such poor quality they had to come back three times to…read morerepair. Quality was horrible. They do not come when agreed and are usually three weeks late. They do not answer calls. They do not honor work or any satisfaction guarantees. They overcharge for work done, poor value.

From the owner: Peak Roofing Solution is a locally owned company offering residential roofing services, insurance…read moreclaim support, and homeowner advocacy throughout Clayton and surrounding communities. Weather brings storms and wind damage that can compromise your home's protection, and navigating repairs or insurance claims shouldn't add to the stress. You deserve a contractor who evaluates your roof thoroughly and explains your options without rushing you into decisions.