Fernando and his crew have done an amazing job. Roof had been leaking when was raining and was…read morereported to me when I was out of the country. I had to be quick and was lucky to find Fernando. He was able to go inspect and do emergency repairs with a tarp. Then when the weather improved and we were able to be in town the roof was completely replaced as promised and on budget as promised to the penny Fernando is very reliable and trustworthy meeting the needs of a complex job and with the equipment to make a professional job to last a long time. No improvisations just very well planned method Thanks to all the crew I can go back home

Highly recommended! From the start, Fernando gave the most thorough estimate and caught things that…read moreother companies didn't -- and saved us money as a result. The work was prompt, professional, and excellent quality. We refer everyone to Prime now.

I went through the Yelp process for a new roof, and Alliance Roofing & Repair offered the best…read moredeal. The price for the scope of work was very competitive. The timeliness was unbelievable; from contract signed to new roof was 2 days. The materials used were industry standard, and the quality of the work was great. They cleaned up thoroughly. I would highly recommend this company for your project.

I was impressed by Alliance's professionalism, quality of work, and communication. I come from the…read moredays that women had to get their husbands to negotiate with contractors to avoid getting a bad deal. I never had a problem with communication and never felt I was getting a bad deal. Alliance gave me a roof, interior ceiling repair, and power washed the house for less than some companies would do just the roof. I was warned by some that cheaper isn't always better; however, I stand by the work they did for me. I have 3 cats and was worried that one would escape out the door. All I had to do was ask the men to be careful and they were. No problems with the kitties. Once I gave them the start-up money, they had all the work done in a week. I am a very pleased customer and highly recommend Alliance roofing and repair.

Outstanding in All Respects! They check ALL the boxes: Professional, Competent, Responsive,…read moreThorough, Attentive, and Punctual! And, as a bonus, they are genuinely nice folks to work with. They correctly identified that my roof had been damaged by hail roughly 11 months ago, and the USAA adjuster readily agreed. Replacing the roof was accomplished in a manner I did not think possible in any line of business: they CONSISTENTLY did what they said they would do, when they said they would do it, and in a manner that exceeded what I expected. After seeing how they work, how they stay in touch, how they show up, and how they are committed to doing things well and fairly, I can 100% recommend them. In fact, I wish I could award more stars because they deserved them. I particularly want to thank Drane, Ryan, and Bertin for their exceptional commitment to excellence and teamwork. Well done!!!

I reached out to this company for help with an issue at my home and was genuinely impressed with…read morehow they handled everything. They were extremely responsive, showed up quickly, and were easy to communicate with throughout the process. The crew was professional, personable, and made me feel comfortable from the start. In my experience that's not always something you get with contractors. What really stood out was their willingness to go above and beyond to help resolve the situation. It's clear they care about their customers and take pride in their work. If you're looking for a reliable roofing and gutter company that you can trust to show up, communicate well, and do right by you, I'd absolutely recommend them. I'd work with them again without hesitation.

After getting several quotes, we decided to go with Artisan for a roof replacement on our 1200 sq…read moreft rental house in Cary. Their level of communication throughout the entire process was spectacular !! Olivia was a rockstar. When replacement day arrived, we were sent pictures of all the steps on the roof replacement. Was not expecting that but it was greatly appreciated since we don't live nearby. The entire roof (shingles and a LOT of underlying wood) was finished by lunch time !!! They are a locally owned small business. Give them a try. You will be glad you did !

Communication was clear and consistent every step of the way. The crew showed up early as expected…read moreand began working quickly and efficiently. Unfortunately, the roof was 3/4th of the way done before I noticed the color shingle wasn't what I had ordered. Although the manufacturer had sent the wrong item, Artisan immediately took full responsibility and asked me how they could make this right. They offered to redo my roof with the right color, however we settled on a discount from the work done. I feel their entire communication and work with me to resolve this was 100% excellent. As a matter of fact, I am so confident in their company I have scheduled them to also install new gutters (using the discount from the roof!) Their price and initial bid was LESS THAN an individual who had also been recommended by a neighbor whom I would have expected to be less than this professional company. They sent me a detailed, itemized list of exactly what they would do and exactly what I needed to do to prepare. From start to finish, this was a great experience, in spite of the hiccup. My new roof looks great and I'm getting used to the color!

Let's face it nobody wants to have to pay for a new roof, but if you own a home long enough you'll…read morehave to and that's what happened to us. A couple estimates later we decided to go with Roofwerks and were totally pleased with our experience and their workmanship. We especially liked that Jason gave us three different options. Communication was excellent. The work was done quickly once weather cooperated. And no money was exchanged until well after work was successfully completed. Discount for paying cash was also appreciated. Definitely recommend!

I called Roofwerks several months ago for two things:…read more [#1] I had a specific leak in my roof that turned out to be coming in through a broken spot under an attic window. [#2] I wanted to get a quote for re-painting my metal roof with a sealant. I paid that invoice, and called again several weeks ago for two more things: [#3] We had a leak in a corner under our roofline where two gutterlines meet. The insurance appraiser suspected it was due to a gap under the roofline that rain was blowing through during hard wind. I was hoping they would install some sort of flashing or protection over that gap, which would probably require gutter removal to reach. [#2 again] Since I hadn't received an estimate after the first job, I followed up about that. The people who came out (5/25/2022) did not fix the gap under the gutter corner, though I don't know why: it has since been fixed by another provider. Instead, they applied a single stripe of sealant down a roof line where there was no evidence of leakage. They also said they would provide an estimate for tightening screws and re-painting the roof for maintenance. This already felt like redundant work, since that's what they had supposedly done the first time, so I really didn't expect the expensive invoice that followed: $840+tax. I responded asking for clarification of the charges. (They quoted $168 per hour, and two men were there for 1.5 hours. That puts the paint used at $336.) I didn't hear back, so I follow up two days later, to which I received a reply that she was working on it. Two more weeks later, I followed up again, and was promised a prompt response. On Tuesday June 21, I got an email that the invoice had been dropped to $625+tax... still a flat price with no breakdown of hours and materials. Again, I asked for clarification of the costs, but at this point also decided to write this complaint. I ALSO PAID THE INVOICE. (I clarify this because I'm not doing this to justify stiffing them. I can afford $678, but I can't afford to spend any more time or patience waiting for an explanation or follow-through. My time is better spent making a BBB complaint and sharing my experience here.) So, to summarize: - They charged for duplicate work, since they were supposed to have provided an estimate after coming to address the first leak but never did. - They painted a single stripe down the seam of those roof lines and then tried to charge $336 (later $121) for the paint. - There was no evidence of leakage there. The actual leak was later repaired by another provider in the original spot that I pointed out but that they didn't repair. - It took two of their people 1.5 hours to look around the roof of a 1020sqft house (again, for what, I don't know, since they had already been out to estimate this before) and paint a white stripe that didn't need to be painted. - They still haven't provided an estimate that I think I've paid for twice now.

After meeting with Michael, we were leaning towards using him for our project. However after the…read moremeeting with him and a quick flurry of emails, we heard nothing for a week because Michael wanted the plans a previous builder had done. After many calls and efforts to acquire the plans from the architect, we received them and forwarded them to Michael. Then, we get an email from Susan today saying they are too busy to do the quote or pursue the project due to our timeline, which was just to start the project early next year. I think we dodged a bullet. I have no tolerance for people who give you the runaround and then don't follow through on their end. I run 2 businesses, and if I treated my clients like that, I would have been out of business a long time ago. If you don't have the time to do projects stop wasting potential clients time and just tell them up front that you aren't taking on any new projects.

Simply Right is the best group of contractors there is. Michael and his crew were extremely…read moreprofessional and overdelivered. Milton did a marvelous job constructing our room! They were awesome to work with, great with communication, and good with customer interactions. They took care of us and did an amazing job our adding a home addition from a screened in porch to a 4 season sunroom. It looks incredible and we are still in awe! Thank you Simply Right. We will definitely use them again in the future.

Owner and team excellent. Good communication and quality work perform. Only had a roofing repair…read morecompleted but when I need new roof they are the team I will contact first and trust them on my property.

Needed our roof inspected for damage and some flashing issues. They can out the same day and took…read morecare of our issues. Will definitely use again.