My experience with this pharmacy Shoppers on Strand has been excellent, professional, and so well…read moreinformed. They have picked up on an issue when the medical prescription clashed with another drug. They have been able to treat minor issues like thrush. And the blister pack organization is wonderful. Vanessa is a gem. Overall A+

Terrible pharmacy, probably the worst I have ever been to. The pharmacist is extremely slow in…read morefilling prescriptions and often makes mistakes. Even though this is the closest pharmacy to me I moved to a different pharmacy. It just isn't worth it.

I go to Proactive Physiotherapy weekly. They are great, beginning with Mike in the front office who…read moreis always pleasant, courteous and helpful to all the staff at the clinic! I love that they don't just give me some exercises and send me on my way like others have done in the past. I actually get treated and worked on to help my spasticity I have with MS. They are knowledgeable, kind, and caring about the patients they treat! Ahmed and Mike are the best! I wouldn't go anywhere else!

I received an email inviting me to get my eyes checked as 18 months had elapsed from my previous…read moreappointment. I made the appointment but when I arrived for it I was informed that the email was sent by mistake a week early and I was not eligible for OHIP coverage (I'm over 65). There was absolutely no effort made to compensate me for my trouble, rather i was told that I could re-schedule a week later. I sent a complaint to the parent company Luxotica, but was given a run-around and directed to a non-functioning complaint form. This used to be a good place to go, but in my opinion the customer service has gone downhill. I will be looking for a local optometrist that is not part of a huge multinational enterprise.

Have been a loyal customer at the store since it open in downtown Kingston and have been seeing…read moreStephanie at this location since she started there. Have always had nothing but the highest respect for her professionalism and quality service, and she never hesitates to make any minor adjustments that are needed to my glasses to keep them in tiptop shape in terms of fit and comfort

Great clinic. The very best. Staff are professional, kind and courteous. Tons of parking.read more

I was recently involved in a car accident by a reckless driver. I had called to schedule an eye…read moreexam in order to get a new pair of glasses urgently . I also advised them that I have a medical exemption from wearing a mask and they have refused to render me a service unless I wear one. Their excuse is to protect their elderly patients . I proceeded to send them the Public Health Order regarding public health exemptions and they did not budge. I am currently in the process of filing a Human Rights complaint . Upon reiterating concerns regarding my disability, they stated that I would be REQUIRED to wear a mask in the common areas, but not when I meet with the doctor. Please be aware that they do not make accommodations due to undue hardship for those patients with disabilities.

It is with great pleasure that I share my experience with the KMA Dental team. Amazing…read moreprofessionals and caring people! I needed extensive work and Dr Kobilov's artistry and dedication, seamlessly supported by his hard working team put a smile on my face again. Best experience so far, after many not so pleasant. Dr K's gentle approach and concern for my comfort as well as his eye for details were just a few of the factors that contributed to this. Highly recommend them and wish them good luck! Thank you KMA Dental!!

Dr. Kobilov expelled my family from his clinic's patients list. He even cancelled all existing…read moreappointments for my family member. Sounds non-professional and rude (especially if they claim themselves "friendly" on their website's homepage)? Well, this was how this dentist found appropriate to pay back to me. I was asking the clinic some inconvenient questions. It was just me, not my family members, but the dentist found appropriate to punish innocent people. Dr. Kobilov's choice of punishment might appear right for those who believe that some dentists are saint people who never make mistakes and therefore should never be questioned or criticized. My fault. I should have learned to behave better in this clinic. I made a lot of sins. Here they are: I allowed myself to ask the clinic questions that were related to their billing errors (duplicate billing/overcharging). I brought a third professional opinion into our discussion with the clinic, and this third opinion was not in favor for quality of work and billing at KMA Dental. I was not happy with the fact that Dr. Kobilov could unilaterally change appointment time and did not even bother himself about giving a call in advance in order to discuss with the patient whether this was acceptable or not. (This seems pretty disrespectful, especially if you read on the clinic's website or Google Reviews pages about their "friends and family" style or "respectful communication" practices). Going back to last treatment episode in this clinic I did not like that Dr. Kobiliv made anesthetic shot without patient's permission. Unfortunately, the above mentioned episodes happened in May of 2023 were not the first cases of disappointment with KMA Dental. Well, it is clear by now that Dr. Kobilov never appreciated honest and trustful discussion. No wonder he called our recent email communication around real issues as "condescending", "insulting" and "harassing" (read their Google Reviews response to my review). Summarizing this long review, I personally believe that patients do have rights to ask questions on treatment qualities, amounts billed, office ethics towards patients, and etc. but maybe I am exaggerating something. Anyway, if you are okay with any amounts billed; if you are fine with duplicate billing; if you are not mentioning second opinion in this office; if it is acceptable for you that the clinic can change your appointment time without asking your opinion; and if you never argue with this dentist at all you are probably guaranteed to be happy with their service.

The staff and Denturist Tyler Ballantyne were very professional, friendly and welcoming to me. The…read moreservice and quality of work was exceptional and I was very satisfied with the results and care provided to me by this wonderful team. I would highly recommend this clinic.

I had a great experience going to Limestone Therapies for registered massages. There seemed to…read morefrequently be last minute availability which was great for unpredictable pain flare-ups. Unfortunately because of the summer holidays, there are fewer time slots available. I have had to switch to another provider, but would still highly recommend this clinic.

I can't say enough good about Dr. Grainger and his staff at Cataraqui Eye Exam Centre. Just like…read moreColleen's 5-star review I thoroughly enjoy Dr. Grainger explaining what's happening through detailed imaging of each eye and his recommendation.

Dr. Grainger taught me more about my eyes than I'd ever been told before. He explains things very…read morewell. I was very impressed.