they showed up on time, they are careful and polite. this has been an easy situation…read more they even took an old branch that had fallen between the time I had a quote and the work done.

I recently hired Redeemed Tree Service and could not be more pleased with the experience. From the…read moreinitial estimate to the completion of the job, the team was professional, courteous, and highly skilled. They arrived on time, worked efficiently, and took great care to protect my property while removing and trimming several trees. The quality of their work was outstanding. They paid attention to every detail, completed the job safely, and left my yard cleaner than they found it. The crew was friendly, knowledgeable, and willing to answer all of my questions throughout the process. If you're looking for a reliable, honest, and professional tree service company, I highly recommend Redeemed Tree Service. Their excellent workmanship, fair pricing, and commitment to customer satisfaction truly set them apart. I would definitely use their services again and recommend them to family and friends.

I highly recommend Southern Landscaping. We had standing water and Taylor was prompt and…read moreprofessional in his suggestions and work. Outstanding job and reasonably priced. I will be using this company again and again.

I recently moved into a new home and my neighbor used and recommended Southern Landscaping so,…read morenaturally I reached out. I have yet to hear back from them and it's been almost 3 weeks. That is horrible customer service and I will take my business elsewhere!

Very unprofessional. Only half the agreed upon job was completed. They didn't have the proper…read moreequipment to haul away debris, didn't have enough people to get the job done in a timely manner, and didn't have any proper documents for the job (signed quotes/contracts). Would not recommend.

We needed several very large trees, multiple smaller trees and their stumps removed, as well as,…read morethe remaining trees elevated in our homes yard. After researching and receiving quotes from several different companies we hired All American..best decision ever! From the onset, Joe (the owner) promptly responded to our request for a quote, booked an appointment and arrived on time..always a good sign of a companies professionalism. Joe provided a VERY reasonable quote and sent it for review and approval. Once approved, we were booked and he and his crew arrived on time and began work. I can't say enough about this dedicated group of veterans that did an outstanding job and completed the work as promised and within the timeframe allotted. Joe and his crew took great care to ensure that all the trees were removed safely with as minimal damage as possible to our existing landscaping. They cleaned up all the debris that was created during the tree/stump removal and the experience was second to the none. They did such a great job, one of my neighbors hired him on the spot and he and his crew removed a tree for them after finishing up my project..that alone shows how good this company is! So, if you are ever in need of tree/stump removal at a very reasonable and competitive price, look no further as you've found the best company serving the Richmond area. Veteran owned and steadfastly recommended!

We called and asked for a quote on a Saturday and they came out on Monday. The quote was very…read morecompetitive compared to their quotes we received so we agreed and they scheduled us for the upcoming Saturday. They took down a 50+ foot tree, a 30+ foot tree, and trimmed a tree over the house all within two hours in our backyard. They were very friendly and professional. We were recommended to use them by a neighbor and definitely would recommend them to anyone else.

I'm very disappointed in the lack of service, response and professionalism. I'm a Real Estate…read moreInvestor, and strategic planning is a major contributor to the success of my business. For the last three weeks, they've given me excuse after excuse and apology after apology : after giving me a quote to do a job. If you're looking for honesty , professionalism and someone to meet timelines, I strongly suggest you look elsewhere!!

Jake has done 2 jobs for me so far: took down a super tall decaying tree in my yard (he spotted the…read morefact that it was decaying and posing a threat to the house!) and pruned my giant magnolia tree. Jake is super knowledgeable about proper tree and limb pruning which I appreciated since I wasnt sure how much to prune and where. I was super happy with both jobs and would definitely recommend Fall Line for all tree maintenance or take-down needs.

Very good and timely work at a fair price! Jake responded…read morequickly and gave me a free quote after setting up a time to come look at the trees that were down after a big storm. He had great communication and was very knowledgeable. The work was done in a timely manner as quoted. I was in great hands!! Way better than other tree services I've dealt with in the past. I will definitely be using them in the future and have recommended them to many neighbors and friends!

Had a 40+' pine and 20' cherry tree removed. Quote from Warner was fast & professional. Travis and…read moreremoval crew (3 guys total with a manlift) were working in pretty tight quarters, and they did a FANTASTIC, PROFESSIONAL job. Highly recommend.

Got an estimate in April but they didn't come out until August. I was initially quoted $8k to…read moreremove 5 trees, trim up branches on 3 other trees and to grind up and remove the 5 stumps. The mailed estimate however was $14,000.00 and some change. They took down the trees and said someone else would remove the cut down trees and grind up and remove the stumps. The stump grinder came and said that he was only going to do 4 of the 5 stumps and I could pick out which ones. I called the company and told them that this wasn't the deal so th sent out their team again. I showed them that they didn't finish the tree trimming and ivy removal on a tree in the back yard. They said they needed a lift to do it and would be back but did grind the final stump. When the team came out to finish the tree in the back, that team said they weren't going to work for free and had the office call me and tell me there was an additional $600 charge to trim one additional branch that they had forgotten. I paid the almost $15k and told the office that the French Drain in my backyard was not working after they dropped 2 trees on top of it and I was told that the owner (Steve, the 5 star review on here), would come look at the French Drain. He never came but sent out the bill for the additional $600. So my estimate of $8,000 went up to $15,000.00 and I've got to find a contractor to repair what they crushed (the French Drain) and still haven't seen anyone from C S Flournoy to even look at what was damaged and what wasn't done. I had to remove the ivy from my trees myself even though that was part of the initial estimate. The secondary tree trimmers have left huge tire tracks across my front yard bc they didn't want to backup from the street.

I interviewed Green Dreams along with 2 other landscapers a year ago. The owner of Green Dreams…read moreasked me how he could deliver excellent service. My answer was, "if your crew damages any parts of my property, then I expect you to fix it. I don't want to come home and discover something is broken and the crew didn't bother to take responsibility". The owner was ok with that so we engaged in a service contract. I've had several problems this past year including weeds in my lawn and in my beds, a broken landscaping light from a tractor running it over, and broken sprinkler piping from when aeration occurred. I had to call to get these issues resolved. Not good. My service contract says that weeding is part of my service. I never saw any of the crew address weed issues on my property (until I called them out on it). My contract also says that they would prune my shrubs/trees. Being that all my landscaping was all brand new, I didn't need any pruning... but still was I was paying for a service I wasn't getting. My contract also said I could expect to have my lawn mowed about once per week. They mowed about half that amount. So, essentially I paid $280 per month EVERY month whether they worked or not. Considering I haven't seen them from Sept to April, it's not a good deal. I'll update this review next season if my landscaping looks the way it should if I renew.

Update: Trevor called me directly shortly after my initial review, and offered to make things…read moreright. He went out of his way on a crappy, rainy Saturday to come out and talk about the work i was looking to get done, and offer an estimate on the spot. I really do appreciate him reaching out and trying to set things straight. While the estimate was a little on the high side, and we decided to go with another company, it was good to see that Trevor stands behind his company.

Tom came out and was super helpful and informative! He was happy to talk with me about the project…read morewe had planned and gave us his point of view which was great! After we agreed to the work they came out and performed the side yard cleanup in a timely manner. We are super excited with how the side yard has turned grass now growing all over. Will definitely be calling them back again when needed to reseed and if any other work is needed

There's no option to give a zero stars or I would. I really I am pretty baffled at this whole…read morescenario. I hired Tom to do my lawn care in June 2019. I paid him faithfully every two weeks up until October 2020 to mow my grass in the spring and summer and to blow my leaves in the fall. (He even mowed for free for two weeks in April of last year during Covid because I am an emergency medicine PA/essential first line worker. That actually touched my heart and I even bragged about him doing such a kind thing.) Suddenly in October he ceased coming. I text messaged him multiple times and called to get no answer. I even messaged him through Venmo. I was actually worried that something may have happened to him or he could've gotten Covid and that could have been the reason he just never came back and never returned my calls. He to this day has not called or messaged me back. His business Instagram shows that he's posted recently so I decided to try messaging him that way. The uploaded screenshots show that he read my message but clearly was unprofessional and did not bother to respond. This is not the way to do business. I will surely make sure that I let anyone that may be interested in using him know about this. Very unprofessional and very disappointing.