They were quick and had a great price. The flowers turned out beautiful. Easy to order online and…read morewere delivered same day.

I have used Kellen's Florist for over 30+ years way back from when I was going to dances…read more Unfortunately, this time I actually had two employees arguing with me over what I ordered. I went in calm just wanting some changes that could be closer to what I asked for and couldn't believe the extreme attitude and unprofessionalism I was given. You aren't always going to hit a home run, so at least have the customer service skills down and not make your paying customers feel bad for wanting what they paid for. Be Better Kellen's. Or go to some professional development classes to remember what customer service looks like.

It was early Saturday morning on January 10. A delivery person showed up at my door with a dozen…read morebeautiful, vivid red roses and a balloon that read "Happy Birthday." The roses were fragrant, beautiful and huge. They lasted until January 19th, and I enjoyed them every minute! Frankly, I was impressed with the size and overall arrangement of the flowers. Family and friends who contacted me via FaceTime to express birthday wishes also loved the beautiful roses. I hope to receive more flowers from Merrillville Florist and Tea Room in the future.

This is a really cute place and the staff is very friendly. I did not love the food, unfortunately,…read moreand it is missing some of the elements of a good tea room experience. They had no clotted cream for the scone and they only make a particular flavor of scone each month. You can't just get plain scones. The cream is listed on the menu. The scone and the pumpkin bread were both good. Using cheap tea bags is not good though. All they have to do is use a teapot with a diffuser and you can even let it steep at the table, like they do at Joe's Bread in Chesterton. You can also buy better quality tea bags if you are cutting corners. I had the early grey chicken purse, pot pie soup, and the salad. The dressing was sweet, raspberry. Some may like it but it was not for me. The food was extremely salty. I love salt, and this was tough. The pot pie soup has potential with less salt. I did not end up liking the tea flavor with the chicken but the quality of the food was good. I did not try the desserts.

I ordered flowers today from Debbie's Designs Florist & Gifts for a friend, and I couldn't be…read morehappier with the experience. I was a bit nervous ordering online as someone not local since I've been burned before, but this was truly FANTASTIC from start to finish. They had a great selection to choose from, and the bouquet I ordered--the Botanical Beauty Bouquet (Premium), looked exactly like the photo when it was delivered. That alone was impressive. What really set them apart, though, was their thoughtfulness. They asked for the recipient's phone number so they could confirm she would be home to receive the flowers, especially with the storms today. This is such a smart and customer‑focused policy. Far too many times, flowers are left on a porch in extreme heat or cold, which completely defeats the purpose. Debbie's Designs clearly cares about ensuring the recipient gets a beautiful, fresh arrangement in perfect condition. Bravo to the team! I don't live in the Crown Point area, but I will absolutely order from them again anytime I need to send flowers there.

I called at 9:30 AM and very short notice asked if they could have a vase full of flowers sent to…read moremy wife by 12:30 and I asked if they could receive pictures of some thing I wanted and they helped me out and they had the flowers there within an hour and a half and I know they were busy because it was prom season but yet they still went out of their way to assist me when other flower shops in Crownpoint told me sorry they were too busy

Got my son's homecoming flowers from here and they were completely the wrong color. Instead of…read morefixing it, the manager and her employee yelled at me. Ended up having the make the flowers myself at the last minute. Will never use this florist again.

Cedar Lake Florist knocked it out of the park! The arraignment was beautiful and the favorite at…read morethe wake/funeral. So many positive comments and clearly the best flowers. Thanks so much for all you do!

Amazing service! And the flowers were perfect. Ordered online and she was a delight to work withread more

First off, thanks to you fellow Yelpers - your positive reviews of Lake Effect Florals helped…read moreconnect me to this place. I live a few states away and was intimidated to find a floral expert who could create something unique and impressive. I relied on your feedback and you did not disappoint! Secondly, I cannot express my gratitude enough to Audrey for her impeccable service and amazing talent over the past two days. She created an amazing arrangement to help honor my dear friend's Mom who just passed away. Today my friend called me *literally overwhelmed* by the impressive beauty of the flowers - some that Audrey hand collected yesterday at a nearby supplier/farm. Audrey was so kind to send me pictures and let me choose what touched my heart. She listened to my input and raised the bar, creating a magnificent end result! This place is the real deal and I hope you give Audrey the opportunity to show you how a talented small business artist can surprise you in the best of ways.

Extremely disappointed with the customer service. I initially tried to offer feedback privately via…read moredirect message, but unfortunately, those messages speak for themselves. While I understand the customer isn't always right, no one deserves to be spoken to the way I was by the owner. A simple apology would've gone a long way. I won't be returning--and I've since heard from several others who've had similar experiences with this shop.

Can't say enough about the level of satisfaction I had using A Pretty Flower…read more It couldn't have been easier. The service is phenomenal. I am so impressed with the level of artistry and quality of flowers and arrangement. The delivery was expedient also.

Beautiful flowers and awesome customer service. When I need flowers in Portage, it is my to go…read moreshop. Thank you Mel for always taking care of my orders. I really appreciate you and your staff. Highly recommended.

Me and my sister always order flowers for Mother's Day for my mom. We ordered the picture on the…read moreright and received the picture on the left. When my sister called to complain she was told that our mom was not home so they left it on the porch and another florist must have come by and switch them because that is not what was left! She only went to drop something off at a friends house and was gone all of 30 minutes. She lives on a cul de sac and what florist is driving around looking for flowers left outside to switch with theirs? I know there will be some snarky remark from the florist but the last two times we ordered from there we were on the fence. It is very hard because there is not really another florist in her town, just tired of crappy service from retail lately. Maybe that's why businesses are closing up all over the place!

Ray and Steve do amazing work with their flower designs. I used them in the 90's. I moved to…read moreFlorida but I still use flower carts to send flowers to anyone in Porter County. Excellent artistry

I ordered flowers for my mom as a surprise. Because I didn't have a definite idea what I wanted, I…read morejust gave a few general requests (colorful was one) and left the rest up to them. Wow! they did an amazing job. My mom is VERY picky about flowers and isn't easily impressed. She was so thrilled she sent me several pics then called them to say how it was the nicest she had received! Highly recommended!

I was pleased in the flowers Sweet Pea Designs completed for my cousin that is recovering from…read moresurgery! Excellent job! Cheers from Gresham, Oregon.

From the owner: Wedding Flowers \read more

I'm surprised this store has even this many stars. Their…read more"customer service" or rather lack there of is absolutely appalling. Whoever answers the phone is rude and just repeats himself as if that's going to make anything better. After not receiving the flowers I PAID for. I requested a refund to which he said "oh we don't do refunds. Dispute it through your bank." Okay sir. I definitely will and I'll make sure the BBB knows about your deceptive business practices as well. Don't offer expedited delivery if you can't fulfill even simple orders.

FURIOUS AND INCREDIBLY DISAPPOINTED!!…read more $150 down the drain. I ordered flowers for a friend who just had a family member pass away. Flowers were scheduled to deliver Monday, now it's Wednesday and the flowers still haven't arrived. When I called, the incompetent man on the phone said that "the recipients didn't answer the phone and they won't deliver the flowers unless if they answer the phone because sometimes people go out of town" My friend just lost a family member, I'm sure she isn't answering random phone calls from number she doesn't know, also I PAID FOR THE FLOWERS TO BE DELIVR D ON MONDAY???? I don't care if they didn't answer the phone?? They weren't the ones who ordered the flowers. I am extremely upset and distraught and very very pissed off. HIGHLY HIGHLY DO NOT RECOMMEND THIS HORRIBLE FLOWER SHOP THAT DOESNT OPERATE LIKE ANY OTHER FLOWER SHOP OM THR PLANET APPARENTLY. VERY RUDE EMPLOYEES AND SEEMINGLY INCOMPETENT.