This place takes advantage of people ordering flowers from out of town for a funeral. The owner of…read moreDavid Bryant said he would make it right, but he never did. Do these bouquets look anything alike? No, they don't.

SPECTACULAR! I…read morecalled this morning and spoke with Kathy, the owner. I wanted to send a 'statement' floral arrangement to the nearby nursing home who had cared for my mother for several years. (She just passed.) I was very forthright about my concerns with OTHER florists (NOT Bryan's) who have filled an order "to value" according to the price and I have ended up with an arrangement that is skimpy in comparison to the image on the website. You can imagine how disappointing this has been. Bryan's Florist was wonderful to work with. Kathy skillfully guided me through my options and, within less than an hour, had created a gorgeous bouquet. I live 2000 miles away and she was kind enough to email a photo of the bouquet to me. SPECTACULAR! It was everything I had hoped for. It will be delivered within 3 hours. I highly recommend this reputable florist! Thank you, Kathy!

I used KristinaLynn for my wedding and was extremely satisfied. At first I was wary of going…read morethrough someone I had not heard of prior to the start of my wedding search, but as I spoke with more and more people in the business, I was amazed at how many times her name came up. She came highly recommended by the wedding coordinator at my church, my caterer, the baker I got my cake from, as well a few more along the way. At the consultation, she was very thorough, making sure she understood what I wanted down to the last detail. She is very competitively priced and everything was delivered as promised and looked amazing. I would highly recommend this florist to anyone planning an event.

Kristina Lynn was my florist for my wedding. Prior to booking her I had a meeting and she was very…read morethorough with flowers and prices. I had many questions leading to the wedding and she was always available via email to phone. I was more than satisfied with her. When she came and dropped off the the bouquets at my parents house everyone gasped because of how beautiful they were. I couldn't have been happier. The reception hall was the most beautiful hall I've seen. I am glad she was recommended as I had seen several other florist who were 2 or 3 times the price and their work was nothing like Kristina Lynn's. If you are looking for beautiful work she is your florist.

Hands down the best! Reliable, efficient, friendly, articulate, and patient. A beautiful bouquet…read morewas delivered to dear friends

Great Service, value and Amazingly long lasting flowers. I started using Flowerlicious several…read moreyears ago and now they are the only ones I get flowers from.

On May 2nd, my mother and I placed a sympathy flower order through Petal & Vine Flower Shop for my…read morein-laws after a sudden family loss. The order was approximately $65 plus a $6.50 tip, scheduled for pickup at 2 PM that Friday. When I arrived at the store, the doors were locked. There was a handwritten note saying they were out on a delivery or consultation, along with two phone numbers that went unanswered. I was left showing up empty-handed to grieving family members after paying for flowers I never received. After leaving a negative review, I finally received a call from a male representative who immediately became defensive and rude. He claimed the business is closed on Saturdays, despite the fact that their Google business page STILL lists them as open Saturdays from 10 AM-5 PM and their website actively accepted my order. Instead of apologizing or taking accountability, I was told I "should have called the store directly" because he supposedly has "no control" over the business website that took my payment. I requested a refund and was told it would happen automatically because the order was never accepted. During the same conversation, he repeatedly pressured me to remove my negative review despite never offering a solution, apology, or compensation for the situation. When I refused, he became irritated and repeatedly stated that he "doesn't care" about negative reviews because he can "just dispute them and have them removed anyway." I called again on May 4th after still not receiving my refund and was told to wait up to a week. Today, May 11th, NINE days later, I still have not been refunded. During today's call, the same representative acknowledged he knew exactly who I was and what order I was referring to, but claimed he "couldn't see the order" in his system and therefore "couldn't refund it." He attempted to push responsibility onto me by giving me a payment processor phone number and telling ME to figure it out myself. To be clear: I placed the order through THEIR business website. It is not the customer's responsibility to fix a business's payment processing issues, especially after the business accepted payment and failed to provide the product. At no point did he offer to personally contact the processor, escalate the issue, or make any real effort to resolve the situation. Instead, he became angry and told me to dispute it with my bank. The most concerning part is that even after multiple complaints, their Google page still advertises Saturday business hours while customers are apparently unable to pick up orders placed through their website. At this point, the entire experience feels incredibly misleading and unprofessional. If you choose to order from this business, I strongly recommend using caution.

Wonderful local glower shop. Fantastic staff and very friendly. The Mother's Day basket bouquets…read moreare beautiful and reasonably priced.!

Excellent service, absolutely gorgeous, perfect flower arrangements. The staff members are kind,…read morecourteous and helpful. Highly recommend this florist.

Got my son's homecoming flowers from here and they were completely the wrong color. Instead of…read morefixing it, the manager and her employee yelled at me. Ended up having the make the flowers myself at the last minute. Will never use this florist again.

My new "go to"florist across the miles! From my call to ordering, to the floral designer making the…read moremost awesome arrangement for my mother's 97th birthday flowers, to the personal delivery. I can tell you Williams Florist has the most incredible customer service ever! Ms. Helen took my order over the phone and she also delivered them. I'll work with Williams Florist anytime! Excellent product, certainly got my moneys worth, and all with a "how can we help you?" customer first outlook!!!!! Thank you so much!!!!!

Beautiful arrangement and very personable owner. Would definitely use them again. Reasonable…read moreprice.

I have used Dixon Florist (now Munster Florist) for the last 3 or 4 years and can only offer…read morepraise for their outstanding service.

I followed the shop on facebook and their arrangements are stunning. I drove from Crown Point to…read moreMunster to order an arrangement. The flowers are beautiful but what is more important to me is customer service. This guy was not friendly at all. What a shame his customer service skills weren't at least half as nice as the arrangement. He needs to keep in mind when people on the other side of the counter are ordering flowers they could be going through something. I will never order from here again even though the arrangements are beautiful.

I ordered flowers today from Debbie's Designs Florist & Gifts for a friend, and I couldn't be…read morehappier with the experience. I was a bit nervous ordering online as someone not local since I've been burned before, but this was truly FANTASTIC from start to finish. They had a great selection to choose from, and the bouquet I ordered--the Botanical Beauty Bouquet (Premium), looked exactly like the photo when it was delivered. That alone was impressive. What really set them apart, though, was their thoughtfulness. They asked for the recipient's phone number so they could confirm she would be home to receive the flowers, especially with the storms today. This is such a smart and customer‑focused policy. Far too many times, flowers are left on a porch in extreme heat or cold, which completely defeats the purpose. Debbie's Designs clearly cares about ensuring the recipient gets a beautiful, fresh arrangement in perfect condition. Bravo to the team! I don't live in the Crown Point area, but I will absolutely order from them again anytime I need to send flowers there.

I wanted a beautiful arrangement for my sister, who is retiring after more than 20 years working in…read morean elementary school. I live out-of-state and didn't go with 1-800-Flowers because you never know what florist they will choose. Debbie's has great Yelp reviews so I picked an arrangement right off their website site. I placed the order on Monday (Memorial Day) and since it was a holiday, so even though they offer next day delivery, I requested Wednesday delivery so I wouldn't get stuck with the leftovers. They made a delivery. That's the only positive thing I have to say. I asked my sister to send me a picture of what she received. Frankly, I'm embarrassed. And livid. Before the $17 delivery fee to go to Lowell or the $5 web fees and taxes, I paid $60 for the flowers and vase. What she got was greenery with a couple carnations, a white rose that had seen better days, and some sad-looking droopy lavender flowers in a dollar store vase. What if I had not done the $10 upgrade? Would she have gotten just some greens? Keep in mind, people take pictures of the "good" side of arrangements. So how bad is the back side? I should have asked one of her neighbor kids to get a $10 bouquet from Stracks and paid him the $17 to deliver it. I tried to call Debbie's directly at 4pm eastern time and got the vacation message that they would be back on the 27th, which was today so they can't even make sure their voicemail messages are accurate. What a joke! Maybe they do a better job when you are picking up an order and they have to see your face. I'd give no star if Yelp allowed it.