Phenomenal customer service!! Called at 10am for a floral delivery same day and peace Lilly arrived…read morewithin hours. They sent an email confirming order place with picture of plant and a delivered email with picture of plant. The plant was beautiful and large. Thank you for your great service. Will definitely use you again and refer to others.

My silly boyfriend bought some flowers for me for my birthday and didn't realize how far Leo's is…read morefrom my address. They still delivered it same day and the arrangement is cute. I'm not sure how much he paid but I hope he tipped well because I feel so bad that the courier had to deliver the flowers so far north and it probably took them over an hour.

Update: I am appalled by the owner's dishonest and unprofessional response. I have documented…read moreevidence that directly contradicts her claims. The "repeated calls" she referenced are inaccurate. My call logs from Mother's Day show I called the shop exactly twice, once to confirm the order and once when it was hours late. For a $100+ delivery, this is reasonable follow-up, not harassment. Regarding today's interaction, after seeing the owner's response to my Google review, I called hoping to have the professional conversation she publicly invited. The call lasted exactly 42 seconds before she began yelling and hung up on me. There was no argumentative tone or abuse on my end, and there was not even enough time for a full sentence. I also find it highly inappropriate and offensive that the owner attempted to publicly attribute 'anxiety' to me. I have never been diagnosed with anxiety by a professional, nor do I have it. Using a baseless claim about a customer's mental health to deflect from a wrong order is a serious overstep and speaks volumes about the business's ethics. The owner, to my knowledge, is a florist; not a psychologist. As for the refund, I never requested one. My concern was receiving the product I paid for. If the refund is being used as justification to avoid accountability, I am willing to return it if that prevents further misrepresentation of the situation. A pattern is also visible in other one-star reviews for this business. When customers raise legitimate concerns, the response tends to focus on attacking their character or claiming they were "yelling" rather than addressing the actual issue with the order. I am keeping this review up to warn others that if there is a problem with an order, it is likely to be met with deflection rather than resolution.

Another amazing job by Patty, Indra, and the Flower Cottage tea. Beautiful fall arrangement!read more

My family has been very loyal to East Side Florist for years. Unfortunately, we typically use the…read moreflorist for funerals, but of course for our happier occasions as well. No matter what the occasion, you just call them up, tell them your budget, and they always create the most beautiful and colorful arrangements. We've had great experiences with them, and as mentioned, in our more sad times, they make everything so simple and seamless for us. Even now living hundreds of miles away, the florist is just a call away, they're able to take your card information over the phone and you can tell by all my photos how much love and care they put into all of their arrangements. I'm very thankful for all of their phenomenal service throughout the years.

Professional and always helpful. I highly recommend. I trust them to create the arrangements…read more Everything is always beautiful.

I ordered my wedding bouquets for my wedding and I brought a picture from Pinterest, when I got…read morethem they were sooo much more beautiful than the ones on Pinterest. At first I was a bit uncertain because of the higher cost since flowers are cheaper at the grocery store, she took the time to explain the difference in flowers and the details in the design. The money paid was WORTH EVERY PENNY! I highly recommend them for your wedding needs! The owner is very friendly and is a family owned business!

Needed a premade flower arrangement for my sisters bday. Decided to support a small business. The…read morewoman was super helpful and the arrangement was beautiful. In and out. Will definitely come back for my flower purchases. They also have a roses/mixed flower bouquets if arrangements aren't your thing.

Amazing flowers every time. Amazing service every time, absolutely no complaints about Steuberread more

My mother-in-law departed in late November, 2024. I wanted a floral arrangement from a reputable…read moreplace and per my Yelp fam this place was recommended. Good choice. My partner & I met a lady by the name of Laura who was friendly, inviting, professional. She went over the options. Though I was indecisive she took her time. Her and my partner had a moment upon reminiscing about their lost ones. It showed how understanding she is. Great job Steiner on the arrangement. Great compassionate service.

I used KristinaLynn for my wedding and was extremely satisfied. At first I was wary of going…read morethrough someone I had not heard of prior to the start of my wedding search, but as I spoke with more and more people in the business, I was amazed at how many times her name came up. She came highly recommended by the wedding coordinator at my church, my caterer, the baker I got my cake from, as well a few more along the way. At the consultation, she was very thorough, making sure she understood what I wanted down to the last detail. She is very competitively priced and everything was delivered as promised and looked amazing. I would highly recommend this florist to anyone planning an event.

Flowers were absolutely everything I expected and more. So gorgeous I had a August wedding with…read moreblush and mint and Kristina did an amazing job coordinating colors and flowers to compliment. My photos are shared on the yelp page. Go with Kristina Lynn you won't be disappointed.

I ordered a flower arrangement to be delivered near this area so I chose this flower shop and the…read moreperson who received it called to thank me for sending such a beautiful arrangement. Thank you for the fast delivery service!

This has to be one of the most over price and outrages looking flower shops I've ever been to, they…read morehad me waiting for so long and guess what I get a parking ticket of $100 after paying over 100 something for flowers I don't not recommend to no one waste of money on that shity flowers and not worth the parking ticket Doesn't even deserve a one star

I would expect a flower delivery service to at least drop off the flowers at the right place. I…read morespecifically gave the address and specific department and even called the day before to verify all the information I gave. They still couldn't get it right. Hours went by without the flowers being found. I had to call several departments speaking to different people just to locate the flowers myself and then beg a facility receptionist to help. They ended up calling maintenance to drive a cart to take it to the right department which was an entire block away. This flower shop also needs to keep Joann away from new clients. At first, she comes across friendly but that wears off very quickly. She gets extremely rude, sarcastic and impatient. When I called the day before my delivery to confirm the details, she picked up very annoyed and ran me off the phone saying "I have it all down correct now stop calling!" Aside from the terrible customer service, I wouldn't have felt the need to write a negative review if they had just dropped off the flowers where I asked and tried to confirm several times. Nice flowers - terrible experience.

I loved the customer service aspect of this shop. Everyone was very friendly and polite but the…read moreflowers that I received I don't think are worth $80.00. They are beautiful but for that price I expected more. I been to many flower shops and this one is definitely the least I received for my money. I usually spend around $50 on flowers but this year I decided to do little bit more since my mom is having health issues and these are meant for her birthday. They are beautiful but disappointing for the price!