This is my second visit to Tire Depot. The staff is kind and courteous. The waiting area and auto…read morebays are clean and tidy. You can tell the staff cares about providing quality service. The prices are reasonable too. I visited a competitor about a year ago and their ladies day discount was almost the same as Tire Depot's regular price. I think I have found my go to place for oil changes.

They picked out some good tires for my son installed them and it was a great price. The owner…read morebrought the tires over at his people, install them and balance them for us. Did a great job.

Probably the fastest oil change I've ever had. Staff was…read moregreat and price was good too considering I have to have a light weight full synthetic oil. Would certainly use again and recommend!

Excellent service and dependable well run business. Love to use locally owned businesses when…read morepossible

I had great customer service. Definitely recommend for any tire needs! They were very efficient and…read morefast than estimated wait time.

I have been buying tires for all my family's vehicles here for years. The staff is friendly and…read morehave patience for a lot of questions about what needs to be done and what to buy. I just had the tires replaced on my truck and my wife's SUV and they did a good job. Prices are in line with other tire places. I have shopped around and you may pay a little more for a better tire, but I'd rather pay a little more and trust that it is going to get done right the first time.

Mavis of Madison - you are despicable…read more... I've been a loyal customer for years because historically you tried to help, a little more than most. No more.... Now you're just another rip off artist.... I brought in a tire for a simple patch Waited a day for a response and eventually had to call multiple times to get an update You told me "we can't repair your tire because of its age" The tire is 4yrs and 12 weeks from manufacture date.... Tread is still like new [see images] Nail / damage is dead center tread and is as minimal as they come When I got to your office I asked to "see" the written policy, "I don't have it written, it's a 'corporate' policy that my manager told me, nothing over 4yrs" "Are you kidding? That tire is perfect. Are you that determined to force me to buy a tire?!" "Sorry, it's not me, it's policy" "Policy that you can't show me? That you were told? That you just know?" [stares with a stupid look] As expected I go to another shop, they look at my tire and say "that tire is perfect, we'll take care of you" Fixed it, on the spot, in 20mins, for free...... Mavis - you will never get another dime from me... UPDATE: the response to my post automated, they don't care...

I accidentally called this place instead of Firestone to check on my car. The manager was a…read morecomplete butthole to me...

Ok. Firestone Madison rocks!! I took it there yesterday to have flats fixed. Apparently, I didn't…read morehave any flats. There must be a problem with the sensors. I lost my expensive sunshades. They let me know that they had found them. Thank you Joe, Jasmine, and Brittany for making this a most positive experience. I appreciate all of you!!

I came in at 2:30 to get an oil change and 4 new tires. I walked up at 4:35 and asked how much…read morelonger it would be since I had seen 5 others come in and leave after I had gotten here. The excuse was they had an appointment. This wasn't true and when I confronted them about it they said well some people wait 6 hours. Wow, what great service. Looking at other reviews this seems to not be a one time issue. I won't be back to this location and I suggest anyone else stay away. Just an update it's 5:10 and they don't even have my tires on the car. Pushing 3 hours for an oil change and tires. I would give them Zero stars but it wont allow me to do it. Appa Lee S is the owner cause I see him apologizing and saying he will fix the issues. Lee actually do better and fix the problem, please

These guys are great. I smoked two trailer tires on the freeway and wandered into the shop. They…read morehad me in and out in about 20 minutes. Their prices were fair, they didn't try to rob me. I highly recommend them.

Oil change, tires rotate and balance. Fast, worked me in…read more Friendly, professional. Go there all the time as they ALWAYS treat you right. They definitely go the extra mile to assure your car and you are taken care of. Never have they done a pressure sales on me. Just gives great advice and options. Give them a try!!!!

it was easy to get an appointment at a time that was convenient for me and they were very friendly…read more I had to have 3 tire pressure sensors. They let me know upfront the expected cost, and it was right on the dot! Thanks for great customer service!

Check their price on BRAKES; they said all cars need their Rotors replaced when changing BRAKE…read morepads... that is not true, and they are trying to charge you an extra 300.00 ! Cars only change Rotors when they are grooved or too thin by state law. This is a scam to overcharge you! They quoted me $ 575.00 for a $ 200.00 brake job. The parts at Auto Zone were $ 50.00!

brought car in without an appointment and it was ready when promised. Ashlyn Johnson was great!read more

This location has the best service and people! I came in desperate for a fix on my vehicle that I…read morejust purchased, so they checked it out for me. Unfortunately, it was not work that Midas was capable of completing, but the mechanic extended above and beyond customer service.

Would not recommend. I requested them to service/replace the tire. They put the wrong size tire on…read moremy car, and I only found out when I went to Costco for a replacement. That's a real safety issue, and it also cost me close to $200 for a tire I shouldn't have needed. They told me they only had one tire in stock at the time, which is how I ended up with the wrong size , frustrating given the cost and the risk involved. A friend of mine has had a similar experience with Midas. I won't be using Midas again and would like to see better quality control for other customers.