Tuesday night I was traveling southbound on i49. When I heard something weird. A second later my…read moretire pressure indicator came on. The next I heard it and felt it blow. Cruise control off. Emergency flashers on. Slowed down from 70. To 60 then 50. Tap the brake don't freak. It's ok. Hold on. Tap the brake again. Ease off the road. Keep it on the shoulder. Slow down. Slow down. Ok. Stopped. Put it in park. Breath. Dep Brest. Call 911. HELPPPPP!!!!!!! Body shaking. Fear rising. Louisiana states finest. On its way. Tire tool wrong size. Can't change the tire. Tow truck on way. Still shaking. Towed to the nastiest motel the baymont in Lafayette. Homeless haven. Check in. That was my night. The next morning. I called the hero's. Sweet man didn't mind my Cali gen at 7 am. Said they would get some one out with in the hour. And they did. The sweetest cutest young man by the name of Chance came to my rescue. He was up and under my truck seeing if he could get the spare down No such luck. But he brought me a tire. And watching him work with such professionalism and speed. Reminded me of my dad. Who weed tires. His hands were the hands of a hard working man. His entire deamor and manner was charm polite kind and empathetic. He gave me his card and said if I ever needed help no matter the time or day. To call. They would come to me. No matter where I was in the area. I felt as if I was finally safe and it reminded me of the service calls I used to go out on with my dad. And as a 60 year old female. That memory was worth the wait. Thank you. So much Chance for coming to the rescue of this old woman.

Fast Service extremely knowledgeable and professional! an excellent job. Excellent for roadside…read moreassistance. Thank you.

really came through. we had left the vehicle and came back to it fully repaired . thank you so much.read more

Never showed up just wasted my time .. And later on tried to scam me out of money throught the…read morephone .. I would rate 0 stars if I could It was such a dissapointment. Not to mention they are rude over the phone & through text message. The guy would rather " sleep " then help out a paying " client like me" ..

We had a blowout on IH10 near Lafayette. Called Double J to come out and change our tire on RV. The…read moretech couldn't get the spare off, however he had a tire that he could put on. No, other options... he put it on. We drove off then it started making a loud noise, the tire he put on was smaller. Double J charged us $250 for tire change &$160 for tire. Then, Julie office person refuses to send us an Invoice, We need it for insurance and she won't respond back to me. Thanks John for your reply. We were at mile marker 20. Julie said she would send it, she has my info, anything... a hand written piece of paper...

5:15-5:40ish I had a flat, almost a blow out and apparently dispatch didn't contact them for over…read morethree and a half hours. i was given Double J company name and contact number. I was given a ETA time of 8:10-8:40, I was contacted by a completely different number from same company around 9:07 and they said they had just received my claim and was dispatched out. my car did not get picked up until 9:20. i waited for four hours at that point and was not even offered a partial refund or anything for this extreme inconvenience. the woman who did reach out and explain was at least nice and understanding. i would like to add make sure everything is taken out of your car because I had a pair of beats stolen :)