I was referred to this dental office when radiographs revealed I had four horizontal wisdom teeth that were rupturing through my gums. I went in for my consultation, which was rushed and incredibly brief. Dr. Brown had no bedside manner. It was all about "We are going to do this and this. See you Wednesday!" and out the door. I was uneasy about the procedure, but I really felt I didn't have another option in location for the surgery so I kept my appointment.
They have a new commercial that states they wake you up when it's over and makes it out like the entire procedure will be delicate. I can honestly say that is complete bull. I actually get angry when I see the commercial, because I remember being lifted out of the chair and half drug to the car by multiple people. I asked what was going on as best I could. I was told to relax, but never where they were taking me. I was placed in a car without even knowing what was going on, and was not even out of the anesthesia by the time I got home over half an hour away!
I wish the complaints could stop there. I was specifically instructed to wait closer to 48 hours to do salt water rinses due to the amount of drilling the doctor had to do. There was concern I wouldn't form a proper blood clot if I rinsed too soon. I did as the dr instructed, but when I woke up 36 hours later pus had drained all over my pillow while I slept. I contacted the office and they asked me to come in for a recheck.
Dr. Brown was once again very rushed in the room. He acted like he cared to not even be in the room with me, as if he had better things to do. He scorned me for not doing the rinses, even though I was told to wait closer to 48 hours and it had been 36. He also made the statement that the healing should have been further along after a week. A week!? I told him I had the procedure done not even two full days ago and that he did it. It just validated they take on way too many people at once, to get more people and more money through the door. It completely sacrifices any kind of doctor-patient relationship.
I didn't give this place one star, because the doctor was able to get the wisdom teeth removed that my regular dentist could not. I followed up with my regular dentist after that, and felt much more comfortable with him than I did with Dr. Brown. read more