Melissa over the phone was just awesome. I called about scheduling and cancelling appointments and she was so friendly, proactive and super helpful. I would recommend this clinic for sure!! read more

We have had the Bryan Animal clinic care for three of our critters (kitty cats). The folks who work here are great and took very excellent care of our kids read more

This team of technicians and doctors and receptionist are all absolutely amazing!! if you have a pet emergency, they will get you in. They have helped my dog Jimmy so much this past week finding out that he has diabetes. They have been so gracious and loving on him and helping me learn how to do what I need to do to keep Jimmy healthy. read more

The staff was so kind and helpful!! Their service was quick and responsive! Loved this place!

Exceptional clinic, vets and staff! Have taken my rescue here for a couple years. They take good care of my Hank.

Dr totally misses what was wrong with our beloved pup. She had a small puncture in her chest. Was given 2 treatment options. 1. X-rays and bloodwork which we were told looked good. Antibiotics and pain meds and rest at home. $500. Or. All of the above and overnight stay where they would put a tube in her chest and watch her overnight for $1300! Since they said preliminary test looked good we took her home. We were NEVER told or even remotely given any indication this was a life or death situation. She died 4 hours after going home. Needless to say I would avoid this place at all costs read more

Came here for the first time. We just made this huge move from Hawaii to BCS Texas and we didn't know which vet to choose so we found this place on YELP. Anyways, the staff here are very friendly and fast. We had an appointment and got seen within 5 minutes in a room. My dog, Penny was very chill and friendly with the staff here. This place also has a dentist as well. Pennys vet, Dr. Walker is very friendly and informational. Both assistant, Jordan and Dr. Walker sat on the floor with Penny when checking her status. They even took a picture of Penny with a sign with her name on it. Private parking lot and they have a FB page with great updates. read more

Bryan Animal Clinic - Penny - Veterinarians Near Me - Bryan, Texas

Cancelled our appointment the afternoon before it's due to take place without communicating with us, then tried to blame us for not confirming (double confirming?) - despite the fact that they, in writing, said we had a confirmed appointment and to contact them only if we needed to change it. Screenshots below prove this. They tried to claim that we were supposed to confirm, which is not correct, and then claimed they'd tried to contact us multiple times which is also incorrect. Neither my husband or I received any emails or calls from them since the confirmation. They then said we could come in and just hang around with our dog - who they know has anxiety - until they might get some time to squeeze her in. I will not be paying for the "privilege" of being treated like crap and making my dog scared. I emailed them stating that we would need confirmation that the double-booking animal would be moved and the slot was still ours by 5pm. Bryan Animal Clinic didn't respond, so we will be ensuring all of our friends who recommended them know about our experience and encourage them to also find an alternative who doesn't struggle with such basic tasks. We then got an email from the office manager, Julianna, who gave an explanation that did not make sense given the reality of the situation. Julianna claimed that I needed to confirm the appointment, despite having received a confirmation and the fact they did not reach out to get a confirmation. We did not receive any texts or calls, and provided them evidence of this. They acknowledged they had not put email-contact on our file as requested, stating that "Moving forward, you will only receive email notifications, reminders, and confirmations in accordance with our hospital policy." However, this was not followed by Dr Walker, who then left a voicemail on my husband's phone - almost immediately breaking this commitment. Julianna also said our appointment had not been cancelled and that Bea had a "designated spot", despite us being told over the phone that it had been. Due to the mismatch between her version and the documented truth, we asked them to clarify whether the people who took our slot had been rescheduled - because we wouldn't go just to fight over a slot or have more people and dogs present than is necessary. We didn't receive a reply. Dr Walker then left a message for my husband, opting not to communicate via email as requested or, indeed, with me (the person who was communicating and making the appointment consistently throughout the process). She also failed to take any accountability, and instead said she'd phone again or speak with us during the appointment. Nonsense. I'm not having a vet appointment with an anxious dog made more difficult by having someone come in and initiate a tense discussion. This proved to us that Dr Walker does not have the best interests of our dog in mind, and as a result should not be entrusted with her care. Being a good vet involves attention to detail. Dr Walker either lacks that, by not following the email instructions and ensuring she was calling the person involved in the conversation, or she doesn't respect client choices. Either way, I find these to be disturbing qualities in a vet. We did not attend the "appointment" which may or may not have existed, because there was no response to our email. There is obviously no hope with this clinic of having a trusting relationship for our dog's care moving forward, so we will now need to delay her examination further, which is really worrying given her eye issue. Jordann, the 'Chief of Staff' then had the gall to contact me and say we were expected at 11:10am and hadn't turned up. Utterly laughable, I one day aspire to have the self esteem these people have. On top of that, Jordann also called my husband and left a message despite the email-only instructed that had been confirmed by Julianna. Jordann then tried to state that we had been told we had an appointment, ignoring the subsequent exchange where we asked to clarify whether the other patient would be competing for the same slot. I have now spoken with everyone who recommended the clinic to me to let them know what happened, and it jogged their memory and several of them also had experienced some issues with Crystal and Julianna - so it seems this is not a one off mistake at all. Others have reported the same issues with their appointments being cancelled without notice. Dr Walker's ill thought out and dismissive approach demonstrates that these failures are also present within the veterinary staff. Having seen their argumentative responses to other bad reviews, it's clear that this clinic lacks a culture of accountability. No person who loves their pet can feel safe placing them in the care of such an unprofessional environment. read more

See all

My "new" go to vets! The short version is they've always been very sweet to us, from the first time we met under a sad situation until now with my new dog. I highly recommend BAC! The long version: We first came to Bryan Animal Clinic as an urgent case. The pandemic was just beginning that Feb of '20. Willie, our 15 year old toy poodle, was dying of kidney failure. He'd been my daughter's best buddy since she was seven, and had even gone off to college with her in San Marcos. But now, in his worsening state, she feared he might die alone in her apartment while she was at school, and she was distraught over that possibility. She called around to a few vets in San Marcos, but they all chastised her for wanting to hasten Willie's demise and made her feel terrible for even thinking it! She called me in tears, not knowing what to do. So I googled local vets and called the first one I saw near me, Bryan Animal Clinic. Y'all! They were SO SWEET and validated my daughter's concerns and desire to be with Willie when he died. They made the drive over and we took him in first thing the next morning. We were greeted and taken to a quiet room right away so we didn't have to be around the other pets. A vet and vet tech came in to talk with us and lovingly explained the procedure, that we were in charge of each step, and could take all the time we needed. They made sure my daughter understand that she was making a very caring and humane decision. There was no hope for Willie to get any better, and things would get slowly worse. They gave Willie a shot to relax him - he got very sleepy. An IV was inserted in his leg, as the prep for the final lethal medicine. They left the room so we could privately cuddle him, again saying we could take all the time we wanted. They really meant it. It's like they were ministering to us as well as Willie! We told him what a sweet dog he'd always been and how much we loved him. They were so empathetic. We didn't take much longer, and signaled it was time. The med was injected into the IV and Willie was gone instantly - very peacefully. My daughter was holding him, and even though he was already limp in her arms sleeping, she felt his life force leave with a final, slow exhale. Again they urged us to take all the time we needed - we could have the room all day if we wanted! They were so sweet! But after a few minutes, we handed Willie over, and they took care of him for us as we had no place to bury him. I think they sent some kind of commemoration afterwards. This is the best I can remember the event - I hope I've been accurate. Because a couple of weeks later we were in lockdown, and everything seems like a blur. One thing I know for certain is BAC was extraordinarily kind and gracious to us. They didn't guilt trip us for wanting to "put our dog down" (a term I hate)! Six months later, my daughter moved back home due to the lockdown (she'd graduated), and she convinced me to get a new dog! I found a rescue online that was really the opposite of what I was looking for: a no-shed, small dog. But upon meeting her, it was instant love! I named her Tilly (so that if I accidentally called her "Willie", maybe she wouldn't notice). She's twice the size dog I wanted and sheds like crazy! But she's been another most awesome dog - and contrary to Willie, is very happy to stay right by my side and never tries to run away. Soon after adopting this "cheap" rescue dog, she needed emergency surgery for bladder stones - and reconstruction of her female part because she had been born with a malformation which was causing the urine to back up. This was Tilly's first time to the vet with me, as she'd come with a current checkup and vaccines from Banfield Vet Clinic. Tilly's been in great shape ever since and brings joy to my life every day. We just go back to BAC for regular checkups. They take very good care of her, (spoil her even) and never rush through discussing her care. Over the past 3 years, as a group, BAC is kind to the core from receptionist to tech to the vets. Whether an emergency or a regular checkup, my dogs have been well cared for at BAC. read more

See all

Dr. Ikels and her staff are nothing short of incredible! Dr. Ikels recently diagnosed my cat, Calvin, with asthma and she has worked tirelessly to figure out a treatment plan that works for him. She even spent close to 40 minutes explaining our plan moving forward and answering all of my questions. I absolutely love Bryan Animal Clinic! read more

Bryan Animal Clinic - Calvin the good boy - Veterinarians Near Me - Bryan, Texas

Have used this bet for many years. They are so good. In more recent years they have become a lot more expensive and offer more but may price themselves out with the economy read more

Very disappointed! We live on social security & our baby has allergies, actually both of our kids need medications. We absolutely cannot afford medications provided by Dr Walker. We found an allergy medication on Chewy for 2.90 for 10m 60 count vs 86.00 for 14 count free m Bryan Animal Clinic. We asked for a prescription referral from BAC & they said no because they don't make any money that way. So Bailey & Harley has to live scratching and itching because of the unflexibility of a veterinarian we have had for over a decade. Very upsetting read more

Bryan Animal Clinic is a great veterinary clinic about animal treatment but their approach to their customers when the customer wants to end the "wellness program" membership is very very disturbing. I have two cats and I was a customer of Bryan Animal Clinic for two years. They have a membership program called "the wellness program" which allows you to get vet services any time you need with an affordable price but if you decide to leave in the middle of the contract you need pay back the discounts that were given which makes sense. I was a member of the program for two years and I had no problem with neither the clinic or the program. My cats were treated very good and I was a happy customer. After two years of membership I decided to leave the program because its overall annual cost was pretty high (which was around $550 for two cats) and I was not using it much. When I told the administration that I wanted to quit the membership because I didn't need it anymore they asked me to fill a form. In the form there is rule that forces the customer to pay the fee of the following month if the customer applies after 10th of the month which doesn't make any sense because I submitted my forms on July 13, 5 days before the renewal date of the membership. Even you don't agree the rule if you don't sign the form you can't quit the membership. Ridiculous! I signed and sent the form by e-mail but I mentioned on the phone that this rule doesn't make any sense and it's not fair because they charge for a service that they will not provide and I submitted the form before the renewal date. But at the end of the month they charged me the monthly fee of $45.98. I talked to the clinic administration multiple times both on the phone and via e-mail and requested refund but they refused to refund the fee. They succeeded in making a decent and fair customer an angry one now. What they did is unfair and should be fixed. I would have come back to Bryan Animal Clinic as a customer again if they didn't treat me unfairly at the end but I will never come back. Companies can not force their unfair rules to their customers. Period! read more

The best animal care you will find! They are so kind and make you and your furry friend feel welcomed! I love how they have packages for your kitten or puppy, as the beginning costs can be a little overwhelming. They discuss price points before doing any procedure to make sure you are comfortable, and I have spoken to plenty of pet owners in the waiting room who love BAC! read more

Bryan Animal Clinic - Every time we visit, they write his name on the board! So cute! - Veterinarians Near Me - Bryan, Texas

There is such wonderful care provided by this well staffed veterinary hospital!

All we're very friendly loved the vet doctor very patient and great with our pets

They replied to my last review with a long explanation. And in the reply they spelled my dog's name wrong. Lol

This place is fantastic with a friendly staff that cares about the animals as well as the humans. In their eyes, the animal IS the one that makes the decision and it shows. Our dog has never been this happy going to a vet. They have clean facilities and keep dogs separate from cats to help keep things stress free. read more

This has been the best vet clinic I have ever been to. I take my dog and cat here and I have had no problems. The staff are so friendly and caring for their clients. My pets have seen 3/4 veterinarians here and they have all been so friendly to me and my pets After every visit they check up on your pet to make sure everything is running smoothly. You can email them at anytime, even when the vet is closed, and they will still answer your email in a timely manner. Also very good with prices too! (I'm a college student so very thankful for that) They never try to overcharge you and are very honest about what your pet needs, instead of scamming you like other vet clinics. Also love their wellness package. Saved me lots of money, especially because spay and neuter is included, along with yearly shots. Love this place ! read more

We are new to the area & our 13 year old Scottish Terrier became very ill. I called Bryan Animal Clinic because their office visit price was most reasonable. They were all booked up but, upon hearing our Scotty's symptoms, they worked him in. It was merciful to let our Scotty go & this team was so compassionate & thoughtful & helped us through one of the most difficult times of our lives. We were able to hold him & sing to him as he went to sleep. We were in the process of buying a house so they kept him until we had a yard to bury him. Because of their compassion mixed with professionalism we believe we can love again...and Bryan Animal Clinic will be our fur baby's doggie clinic. read more

Bryan Animal Clinic - Veterinarians Near Me - Bryan, Texas

Bryan Animal Clinic is a place I would trust with my animals any day. They have a friendly staff, knowledgeable and skilled veterinarians, wonderful facilities (a separate building for cats!), and will truly go above and beyond for their clients. I really can't say enough good things about the team there. Dr. Walker and Dr. Hubbell have been compassionate, kind, quick-thinking and very thorough. read more

This is an amazing clinic. I've loved every vet and tech I've met here. The pricing is incredibly fair, and they have a wellness payment program (kind of like pet insurance, except you're only dealing with the clinic and no third party company) which saves us so much money. I'll be using BAC for a long time to come! read more

a couple of the ladies were nice, but the rest of the staff just treated me and my partner as if we were idiots. i took my cat in because i wasn't sure if she ate something she wasn't supposed to- so i thought to be on the safe side have her checked out. well two staff members come out and tell me they don't think she ate anything at all, but they're waiting on the vet. well the vet comes in and talks to us and i asked if she ate. and this woman just looked at me like i was so stupid, in a rude tone "why did you bring her if she didn't eat it" and i told her what her techs told me, and she said she's not sure because they didn't do bloodwork- that they just took vitals. i feel it just shows lack of communication because i'm being treated like im stupid because yall can't communicate. then she tells me ill have to pay 500-700 upfront in order for them to do the bloodwork. well i pay 550 they do the bloodwork and say that she's all in the clear, but if we want she could stay overnight. i said it was fine we'd take her home because at that point i was so done with those people. well anyways my final bill/receipt comes it shows it's only 220- well i never got my money back from the 550 i put down. they said it would be returned- but it never was. so not only was i berated for just wanting to make sure my cat didn't accidentally eat something poisoned, i also lost over 300. my usual vet is out in kurten. but this felt like it was an emergency, so i cut my losses and went to them because they were close but i know now never to make that mistake again! kurten veterinary clinic is not only nicer and friendly, but it's a whole heck of a lot cheaper too! 0/10 not to mention i had asked to go back with my cat and they didn't let me. when they gave me my cat back it was obvious they had either put her under or gave him something and didn't tell me. his but was oozing something and i know to check animals sometimes you got to go that way, but it was OOZING even hours after we got back home. read more

Everyone at Bryan Animal Clinic handled my very difficult cat with respect and compassion, and kept a positive attitude throughout the entire visit. I have had traumatic prior vet experiences that have made me very weary about getting care for my cat, but this clinic was the best I have been to. The entire staff was sure to communicate with me about everything that was occurring in the visit, and didn't make me feel rushed. The hours are very accommodating to any schedule and every staff member is so welcoming and nice! read more

Bryan Animal Clinic has been amazing with loving and caring for our pets. Professional, thoughtful, considerate, and accommodating! A big thank you from the Bailey and Constantine! read more

When we got our very 1st puppy almost a year ago we had no idea what to expect but the staff and dr.'s explained every thing and what to expect every step of the way. We have been blessed to have such a caring and knowledgeable group of people to care for our loving dog!!!! I recommend Bryan Animal Clinic to any one and every one. read more

Bryan Animal Clinic is amazing!! I was in town for my brothers graduation when my dog ate something that made him super sick. They happened to be the closest vet to the house we were staying at. From the minute I arrived, they were very attentive and so caring to my dog and I! As a new client, they truly made me feel comfortable leaving him over night. They made sure I knew exactly how my puppy was doing and put me at ease! I can't say enough about how fabulous they were through the whole experience! I would highly recommend them for any animal needs!! Thank you guys so much!! read more

I have been to Bryan Animal Clinic multiple times, and the staff are always very friendly and helpful. The problem is they have emergencies sometimes that cause the appointments to back up, but they tell in advance if there is a delay. They also offer boarding services. read more

Great, friendly, and helpful staff and vets here. Honest opinions and great advice was easy to come by!

We "landed" at Bryan Animal Clinic after having less than acceptable experiences at most of the local veterinary clinics. Dr. Walker is the first Dr. we saw there and since then two other vets have come on board, all of which are younger, enthusiastic and compassionate people. I have dogs and cats and even though one of my cats likes to bite when he gets his temp taken, the doctors AND the techs have always taken this in stride and are always concerned with the health of all their patients. I really find some of the "good" reviews on some of the vets in town questionable as I have been appalled at the diagnoses of some of my animals by them, only to find out later that the diagnosis was so wrong in a couple of cases and medication so dangerous, had I given it to the animal, it would likely have either made them worse or actually hastened their demise. Vet care is expensive anywhere you go and my review here is certainly not based on prices, but the care provided by these excellent doctors. read more