very friendly, amazing customer service! Easy to work with. clean environment…read more Great selection of products.

Great service really helped out alot. And had a good variety. And one of the only gun stores I…read morehave seen around pecos.

On 10/11/2024 i went into the store. Looked at an rc helicopter ( hero copter) I asked the manager…read morethere if the helicopter could be switched to real flight mode ( full control like a normal rc helicopter and back to easy mode) he said yes, it had 3 modes beginner, intermediate, and expert. When I got home I opened the box and read the manual ( that was on top, never removed anything else) and it said it had 3 speeds, not what was described to me. The next day when they opened i went inside to return it, they told me I couldn't return it and could only get store credit. I didn't find anything I wanted after 15 minutes of looking around. The receipt at the bottom states that all sales final and no returns on used merchandise, returns accepted for in store credit. He didn't reveal that information to me before I bought it and there is no sign in store that says that. I finally settled for something in store because I wanted to be done with them. I found something that was $5 over the original price and they did cover that cost. The lady employee was nice about it and the manager couldn't and wouldn't do anything different except change it for something else and said he couldn't break store policy just for me even though he told me the heli was something it wasn't. That's just my experience and hope it helps others. BUYER BEWARE. I will NOT be returning to that business. Be sure to ask before you purchase.

Camera store in name only. Avoid this place for your camera needs. The selection of gun parts and…read moreRC cars is cool

This place is really great, well stocked, clean, and the staff is amazingly friendly and super…read moreknowledgeable. I always enjoy going in here. They currently have my drone and I have no doubt it is not in good hands. They have rc's for every age and skill level. The website won't give you the full gist of the place, you have to go and see for yourself. It's worth it.

Website sais they close at 6pm on thursday , called and they also said 6pm on a thursday, there is…read morea sign with the hours of operation outside the entrance showing 6pm on a thursday. Got there at 5:20 and denied me entry and said they close at 5:30.

The best locally owned shop in the Permian Basin in my opinion. I've made countless purchases there…read moreand always leave pleased with my experience. Inventory is more than you would expect in a building that size. All the staff are very friendly and knowledgeable. It's hard to find good customer service with the nation wide Chinese import stores (No offense Academy) Tejas seems to be competitive on pricing and is outstanding when it comes to service. Took a refresher for the CHL a few years back. If you haven't taken any type of firearms instruction, I highly recommend Kim. Even though I am to pistols what Bill Gates is to computers, Kim still seemed to give me a few useful pointers. I haven't been able to use the indoor range yet but hear great things from friends.

Pricing errors TERRIBLE Customer service Jsut don't like…read morehow they argued with us about prices

The shoe department is sh**, I don't think they have anyone working in that department, shoes…read moreeverywhere, display shoes cant be found in their boxes or spots. For the prices they want, we should be able to find the shoe, immediately locate it below or above the display, grab and go. There are shoes in boxes that aren't displayed, there is no help, absolutely pitiful, not what I expected from an Academy store. I would have given 0 stars, but the young man at the gun counter, with multi-colored hair, was phenomenal with help and customer service, these stars I gave are for him, and him alone. Academy better watch out, I might go back and try to recruit that young man to work for me.

Is it cool to have a Bass Pro... yes... but…read more They missed the mark when they opened in Lubbock before Midland/Odessa & this little store is definitely NOT what I expected. Academy has a better selection of coolers and several other items. I was expecting a Cabelas and got a rustic Dicks. The staff is friendly, but if you want selection you have to go elsewhere.

Do not shop here. The customer service is poor and they don't stand behind their cheap products…read morethat break after 2 weeks of use.