On 10/11/2024 i went into the store. Looked at an rc helicopter ( hero copter) I asked the manager there if the helicopter could be switched to real flight mode ( full control like a normal rc helicopter and back to easy mode) he said yes, it had 3 modes beginner, intermediate, and expert. When I got home I opened the box and read the manual ( that was on top, never removed anything else) and it said it had 3 speeds, not what was described to me. The next day when they opened i went inside to return it, they told me I couldn't return it and could only get store credit. I didn't find anything I wanted after 15 minutes of looking around. The receipt at the bottom states that all sales final and no returns on used merchandise, returns accepted for in store credit. He didn't reveal that information to me before I bought it and there is no sign in store that says that. I finally settled for something in store because I wanted to be done with them. I found something that was $5 over the original price and they did cover that cost. The lady employee was nice about it and the manager couldn't and wouldn't do anything different except change it for something else and said he couldn't break store policy just for me even though he told me the heli was something it wasn't. That's just my experience and hope it helps others. BUYER BEWARE. I will NOT be returning to that business. Be sure to ask before you purchase. read more