Such a large selection for all animals. Nice gifts section with some cute puzzles. Their employees…read moreare friendly and Callie is great.

I really want to love this feed store. I have tried to shop there for over a decade, off and on…read moreagain, but every time I stop in, I am so disappointed. The staff is not particularly friendly, and while helpful, they leave one feeling as if they are an inconvenience or just plain dumb. The last time I was in, I had some questions regarding specific food for our puppy who needed, per our vet, a food that was more grain-forward, and the girl kept showing me high protein brands. When I questioned her again, she looked at her colleagues and rolled her eyes. It is not unreasonable to expect a feed store to have alternative diet options than just grain-free dog food and treats, especially at the price range they in which they are offering their products. What's more, puppy foods do come in more than just chicken, even in brands than what they offer. I went to another store, who offered to help me order it, and when I reached out to the actual company, they sent me my first bag for FREE! To be a local, small business owner is hard, I get it, but if you continually reject your neighbors, who want to shop at your business, we will just choose to go somewhere else. On another occasion, I was in line behind an older woman, presumably in her late 60's, who was inquiring about a job, she had completed an application, and had some questions. I was not in a hurry, was not upset, and had not expression to indicate that I was bothered - quite the contrary! The young girl at the service counter was so incredibly rude to this woman, snapped answers to the applicant, rolled her eyes, sighed loudly, and showed very visibly her impatience. The applicant walked out, hopeful. The cashier then handed the application to another woman who had walked up, who just slid it into a folder under the desk, and filed it. They both apologized profusely to me for the inconvenience and "bother," to which I replied, it is not a crime to seek employment. I explained that I was not in a hurry, and that we all should show kindness to those who are desperately seeking employment at this time of year. I did note that day that there are no older folks working there, and really no one of diverse background. It is all young girls. Strange really. Anyway, I realized that day, that this is not really a place I feel I want to do business, especially when every time I go in, I do not feel welcome to shop, to ask questions, or think they even appreciate me as a consumer. Too bad, as it is a very niche business and vital for many pet and livestock owners.

John groomed my Cairn Terrier today. She can be a bit stubborn but respects John and even enjoyed…read morethe experience with him! John was very kind and gentle with her for a meticulous cut inc nails and teeth. We will see you again in a month. Thank you!

Very friendly and helpful workers and prices are decent for a speciality store. They offer a nice…read morevariety of items for all types of pets.

Adopted my dog there. He's an Italian Greyhound mix. That was 11 years ago. I think that these…read moredays it's hard to find a small dog at the CCHS.

We were able to adopt an amazing dog for our family. Well worth the drive. Staff is very…read moreaccommodating. We accidentally arrived an hour early and they took us in like family. Thanks for Luna!

Worst pet shop in Champaign. They jack their prices on fish by 60% compared to a real reef only…read morestore like in Chicago., STL, Indy, and, ATL. They do this because there are no other saltwater fish store's here to compete with. They wanted 90 dollars for an Orchid Dotty back the size less than a minnow. I always cringe stepping foot in there. Never again. Ill take my 500 and go to Chicago and get alot of marine life.

i purchased rat food from here today and when i went home and put the food in my rat bowl i saw it…read morewas covered in bugs. the bag was full of bugs it was so disgusting. i went back to return the bag and the manager just told me "they are wheat weevils, it's just extra protein for them" ... i told her im just not comfortable feeding my rats bugs and she said "you just have to freeze the food for next time" like um no i shouldn't have to do that and the manager just did not care about my problem, didn't even APOLOGIZE for the inconvenience and was undermining my concern. i never had this issue with the rat food before and i definitely won't be going back there now because of how this manager dealt with my problem. they need a better manager who actually cares about customers and doesn't brush off their concerns.

Locally owned business, that's a plus…read more Keep your receipt if you buy fish. Even if they remember you coming in or you have the bank app proof of purchase, they won't honor the warrantee.

Great great store. I have been buying food, hog/car toys and treats for at least 12 years. I…read moresuggest this store. Just compare it to PetSmart next to it. And it operated by local people

Very helpful and knowledgeable about how to keep my algae down. I really hate doing long reviews.read more

Pet smart employees were rude and not very customer friendly. Rushed us out of the store kept…read moretelling us it's closing time and didn't have time to check out our purchases.

Service is awesome! Mike and his staff are very knowledgeable, helpful and will even carry your…read moreitems to your car for you, a ki that started long before COVID. I highly recommend Fetchers for your pet needs!

Service is awesome! Mike and his staff are very knowledgeable, helpful and will even carry your…read moreitems to your car for you, a kindness that started long before COVID. I highly recommend Fetchers for your pet needs!

When you go to www.goldleafcollies.com you will see what appears to be the most informative website…read morewhere you will find the prettiest collies and speak to the breeder. You will think you have come across the most credible and knowledge breeder that ever existed. When you go there you will see a clean facility for the dogs and think to yourself, "Wow, Goldleaf must be a responsible and a quality breeder." Unfortunately, you need to think twice when it comes to Goldleaf collies. I purchased a pup from Gerry at Goldleaf Collies in October 2010 whose parents are Scout and Song of my Heart aka Reba. By March 2011 our little guy (who we love and adore) was diagnosed with severe bilateral hip dysplasia. I immediately contacted the breeder (Gerry) to inform her and was told that she had no knowledge of a history of dysplasia in her litters. We do not want to return our puppy, nor do we do want our money back; we only want the breeder to do the responsible thing for the sake of the collie breed, which she sells without any restrictions (so who knows how far this will travel). Goldleaf Collies has continued to breed Scout many times with other females and yet again Reba and Scout had another litter. When I found out about the hip dysplasia I was told Reba was expecting; yet with full knowledge of our pup (sired by Reba & Scout) Goldleaf Collies sold all the pups in the new litter as though they are healthy, which I sincerely hope they are. Our collie from Goldleaf has undergone an FHO and is having difficulty developing muscle. Now, almost 6 months later there is still no word as to who the carrier is. I contacted Goldleaf Collies again only to find out another pup from my collie's litter is being euthanized because of a muscle defect. Could this be why my guy can't develop the muscle on the FHO side. My fellow has been in rehab for 5 months and we have thrown everything at this to help him. But, even when asked only for information the breeder has NEVER advised me of who the carrier is!!! Yet she continues to breed these pups knowing full well that there is a problem! I thought I was dealing with a reputable breeder who was knowledgeable and had a true love for her animals. Sadly all I can do is walk away from my experience broken hearted with a pup so severely afflicted with the bi-lateral hip dysplasia and possibly a muscle issue that impedes his recovery. The surgical leg so weak they can't even approach repairing the other side. Don't be fooled by the illusion you found a quality breeder. My experience dealing with Goldleaf Collies has only represented negligence in the breeding of the dogs and clearly once the sale is made this breeder is done with you. I would never recommend this breeder to anyone no matter how lovely a web-page she has or the illusion of quality.

From the owner: Collie breeder. AKC registered.read more

I was so happy when this place closed, but it keeps popping up! Go get a puppy from a shelter…read moreinstead of paying 1,200 dollars for damaged goods. Sure, they're cute puppies, but the amount of rage that I felt just PASSING by that awful store and seeing all of the ignorant people shelling out thousands of dollars in order to support puppy mills negates all puppy cuteness factors. Ask any reputable breeder... ANY REPUTABLE BREEDER... they would never, ever, ever give their puppies to be sold at a store. Trying to get a purebred puppy from a breeder is harder than adopting a child.

Based on the terrible things I've heard and the idea that they're linked to puppy mills I don't…read morethink I could ever bring myself to buy an animal from this place. It doesn't stop me from going in and seeing the cute puppies everytime I'm at the mall, but still, I'm pro Humane Society/Animal Shelter!