Dr Shulman is a true professional and fantastic dentist. My husband and I are 100% happy with her…read morecare and professionalism. The office staff and dental assistants are also fantastic Bravo Dr Shulman

New patients not accepted until December! That's an 8 month wait! It took a couple of weeks to get…read morea call back.

I had an appointment to get a cavity filled and called 3 days prior to check if the numbing agents…read morewere breast feeding safe. The secretary, who checked with Dr. Murcko, gave me the name of the medication and informed me to check with my OB. Easy request. The OB's office got back to me saying it was pregnancy and breast feeding safe. I left work early, arranged child care and went to the appointment. Upon arrival the secretary told me that, per Dr Murcko, I needed a written consent from the OB. I was advised to reschedule the appointment. What? I get it- liability and safety. This should have been communicated to me before the appointment when I called to find out about the medication safety. I found this whole situation very impersonal as the doctor did her communicating through the secretary and never once came out and explained their error. Needless to say, poor planning and communication. I know patients come and go but I am extremely disappointed in this whole situation especially when it could have been prevented. I'll be seeking care elsewhere.

I've always had good experiences! They are booked out pretty far in the future, but I've gotten…read moregood routine checks and care over the past few years.

I was a long time patient and honestly thought "Dr. B" was a good guy that I pretty much came to…read moreconsider a friend. That's why I was totally shocked at how things ended last year. I needed 3 teeth re-done. I was told the out of pocket expenses would be $2800. I explained to them that I needed a quote in writing as I could only pay with a hardship loan through my 401k. I was clear with them that I could put $2100 down per the 401k rules, and then they would release the balance once I signed an affidavit telling them the work was done. I explained this in great detail to several people there and Dr. B was all cool about it then and said that would be fine. I had no reason not to trust him based on past experiences, but in hindsight, I was dumb enough to not get that in writing. So everything else was done and the actual Implants were made and all that needed to happen was for him to pop in my new teeth! (The entire point of it all). BUT, now this unethical outfit (who had previously added onto the bill while I was literally in the chair because, and I kid you not, "Boy was this harder than I thought it was going to be", which I heard as "I'm going to have to turn in more cash into the insurance". I immediately thought this was about as shady as it could get but again, I was in the middle of a procedure). Long story short, it's now been about 15 months and they still have my Pre-Fabricated teeth and I literally can't afford to come out of pocket when an agreement was already in place. So they've holding my FINISHED teeth hostage for the entire time. I've alerted Delta Dental to what I consider fraud and implored them to investigate his practices and his practice in general and am waiting to hear back from them, same with my 401k as I consider my options and try to get them to get the wasted cash back for me due to an unfinished job and a lie told to me up front that made me decide to go with them in the first place. They are as shady as they come in my opinion and the only thing I'd wish they'd do at this point is send me somewhere else to get the job completed that will allow me to pay afterwards per the original 401k stipulations. I would never have the kind of work I had done without holding back a retainer to ensure I was satisfied with the work until after it was completed. It's standard practice at many places so I didn't think I'd get treated badly about this well after the fact and the deal that they signed off on. I'm a broke single father that can't afford these sort of things, and they knew this very well but still pulled their little stunt. Buyer beware here and if you do use them and work something out with them up front GET IT IN WRITING! It's so sad, because I thought I had a dentist I could trust before this total debacle, which is why this wasn't a one star review. Now I'm just hoping this drives away at LEAST $700 worth of business to them. Such an incredibly petty outfit nowadays, nothing like the last time I wrote a review for them.

This is the most unorganized, unethical disrespectful office I have dealt with for a while. I am…read morevery afraid of the dentist. After my 1st visit I never heard back from this office. It was going on 3 weeks and I had left 2 message and nothing. Going on 3 1/2 weeks it was 1 more message and still nothing. I broke 2 teeth that were digging into my tongue and not a word back from this office after I had to pay a $236 consult fee. Finally got a hold of the office and she had the nerve to freak out and tell me she's doing 3 peoples jobs - then why did you take me as a patient and lie and tell me you were going to help me. I ended up losing my $5,000 dentist insurance due to the neglect of trying to find another dentist in 4 weeks before the end of the year was up.

NEVER GO HERE!!!! I had an appointment to have a tooth extracted. My dentist emailed my. x-ray in…read moreadvance of my visit. Upon arrival, the secretary asked if I brought my x-ray with me. It is 2026. Everything is done digitally. I don't think dentiists even have the ability to print x-rays anymore. The dental assistant took a new x-ray. I had scheduled my appointment with Dr. Dalton, but unbeknownst to me, I got his resident instead. His resident came in and asked me what tooth number he was supposed to extract. He asked if he was supposed to take out my implant. I could not believe that an oral surgeon would look at an x-ray then not be able to discern which tooth to extract then hope that the patient knows! Mind you, the tooth also had a slight wiggle so it should've been clear based on the physical examination as well. I told him that my dentist had emailed my x-rays. He told me that their office loses everything. He next instructed me to reschedule my extraction and go to my dentist office, pick up the x-rays and have my dentist sign it before the next appointment so he knows which tooth to extract. No sir. I wouldn't bring my neighbor's cat here for such a confusing, outdated, unprofessional and upsetting experience that wasted my time as I had taken off work and kept me in a state of pain and infection.

I have been to the Castle Shannon office several times for consultations, extractions, and…read moreimplants. I would rate them 10 out of 10 each time. The office staff is incredibly knowledgeable, kind, and patient. They return calls quickly and are always able to answer questions clearly. They let you know exactly how much you will owe for a procedure well before the appointment. I'm sorry I don't remember the name of the anesthesiologist. She explained everything and was very reassuring and friendly. Dr. Cillo is excellent and always takes a lot of time to address concerns. He also provides various options for treatment. This is an excellent practice and I highly recommend them.

Friendly. Helpful.. They are recommended by me. They show you how much you will have to pay for…read morenext visit. Always wanted that. So I know what it's going to cost before scheduling.

My husband has been a patient here for years. He convinced me to give them a try. Dr. Filippini…read moreis the absolute best! Wonderful personality, patience and kindness. He took the time to take care of my issue knowing it was an emergency. I highly recommend this dentist. Everyone who works in this office really cares about their patients. And they take the time to get to know you.

The staff are friendly, compassionate and professional. Dr DiPerna and hygienists do a wonderful…read morejob in making their patients feel comfortable and relaxed. They explain everything to the patient while performing their jobs. Excellent service.

Dr. Hay and the staff are absolutely amazing. They're thorough, personable, and do a great job!…read moreHighly recommended orthodontists!

Dr. Peterson was my dentist for many years. Even after I moved 45 minutes away, I chose to be loyal…read moreto him. Sadly, I regret doing so. In the end, he showed no caring about my experiences or concerns. For health reasons, he took time off and hired a temporary dentist, Dr. Pruse. I had several very bad experiences with this dentist and wrote an email to Dr. Peterson about these experiences. When I received no response, I re-sent the email. Still no response. I asked the receptionist if he had received it, and she said he had. All I wanted was a simple "I'm sorry you had a bad experience. Let's see what we can do to make it right.", or something along those lines. Before this experience, I had heard others complain about Dr. Peterson, yet I ignored those concerns. Now I join those who are unhappy, and cannot recommend his practice to anyone.

Best ever dentist and practice. I've had some traumatic dental experiences in the past, so I'm…read morealways anxious and apprehensive. Everyone here was exceptional, from the moment you walk in the door to the moment you leave. Actually, saw 2 young kids leaving from their appointments with big grins and laughter. Efficient but never rushed. Very caring and careful about issues of discomfort and pain. Up to date equipment and treatments, and more reasonably priced than what I expected.

I've been going to Dr Loeffert for about 12 years. She has been exceptional. Technically superb…read more Easy to book appointments. Plus she has genuine compassion when You have an emergency need.

Excellent dentist! Everyone here is extremely kind. There is…read moresuch a calm about the atmosphere. Last time I had such a fun experience, we were laughing so much. The music is great too! I told them that I actually look forward to seeing the dentist! I highly recommend them! Dr. Loeffert definitely deserves 5 stars!