I cannot comment about the quality of work, or the fairness of the pricing. I contacted them to put a new stairway into my old farmhouse. They came out to look at it the first Friday of September. The two men stated they would be happy to do it, and said it would take 2 weeks to get me a quote because they were busy. They took my drawings and measurements of what I wanted the stairs to be.
After 3 weeks, I gave them a call, and I was able to talk to Thor, to whom I had talked the first time I called. He stated that he had approved the plan and he was surprised I had not heard back from them, and he said he would check it out.
A week later, he did call, and said he was waiting to hear from some of their suppliers, so he could get me a quote. This confused me a bit since he had said in the previous call left me believing the quote was done. He gave me a ballpark quote and said he would get back to me within a week.
That was weeks ago and I have heard nothing from them. They have my measurements and drawings, and I will have to make them again. I have no idea why they stopped responding to me. read more
