The guys did a great job installing the AC unit, we were very pleased with the whole experience…read more From the office to the jobsite they couldn't be more helpful and courteous. I fully recommend using KERLEY heating and cooling for your next project.

AAAAHHH is what I can say. I had a Heat Pump installed, which also does air cooling. It was so hot…read morewhen this happened and Kerley Heating & Cooling and his men were champs. My home was very warm as well as the outdoor temperature. They were professional and the install went well and as planned. So wonderful to find a pro out here and a wonderful family to boot. They came and installed in an early timely manner, fantastic price and the product recommended was spot on. The installation was flawless, clean, quick and they left my home in spotless condition. They were very quiet and stayed to make sure the system was running and cooling before they left... over and hour! Please remember them in your next service or install. You won't regret it. The Kerley Heating & Cooling is an asset in this area and beyond. I am proud to have used them and will recommend them to family and friends as they stood by their work, install and had incredibly competitive pricing.

We have used Ryan for a number of years and find them competent and on time with all repairs being…read morefairly charged.

About 3 years ago we had a new hot water heater installed by Ryan Heating. Today upon inspection…read morefrom Alliant Energy we find out that Nothing in the vent system installed was done to code. That isn't even the worst portion. Since the venting was not done properly the basement has been filling with Carbon Monoxide and likely portions of our home as well. We are lucky that this didn't result in a worse outcome but as none of the numbers are even connected anymore there is no way to contact them to resolve this issue. Could have been deadly. Deserves negative stars.

Absolutly horrible company! Run away Run away fast…read more. Rescheduled 3X and when they finally made it here, the father had a terrible attitude swearing at the top of his lungs the entire day. They tore out the drywall to install the furnace and AC and had a shitfit that they had to cover up the holes they were going to leave behind. All they did was tape it up with siding tape which is falling off leving gaps to the crawl space. Contacted them about holding up the warranty on their install (water leaking everywhere from A-coil not poistioned properly) and they came up with every lame excuse thinking i was some idiot without a engineerging degree. They double dip the fees. Charged us $2,600 in junk fees for items that come with the furnance and air. (6ft. of Plastic drain hose, line set, pad,, electrical disconnets) most of which were not changed out from the original or come with the unit, and then charged $2,100 for a water pump for the ac line that you can buy on Amazon for $65.00. And then,, they charged the home warranty company,. RUN AWAY FROM THESE CROOKS. A lein to this company is in the works

Communication and consistency. Do their best to be friendly when you actually talk to someone, but…read moreas soon as it becomes clear that you're unhappy with the lack of follow-through they're perfectly content with ghosting you and ignoring calls. We put in a request through our home warranty to put ceiling fans in, was told to our faces we needed to tell the warranty company they did the work so they could get the funds for the fans (our mistake for doing so). Then proceeded to not hear back or get anything done for over half a year. Eventually went and asked for the fans to do the work ourselves or with someone else, and found out they got much cheaper fans than they were supposed to. We wanted so much to give the benefit of the doubt (only having one tech available is difficult I'm sure), but even with a whole crew of techs that wouldn't fix the lack of communication and the downright shady business practices. Horribly discouraged customer.

We've called Pearson twice for emergency calls. Last year after a bad storm took out our sump pump…read moreand this evening because our AC/HVAC system was leaking in the basement. Both times they've come to the rescue within only a few hours! Last year was 2 hours and someone was here and today our Pearson guy moved things around and was here within 30 minutes! It's worth every bit of the extra pay for being hours after the workday and I can't thank you guys enough for your above and beyond service! The guys we've had come out have been really professional, kind and knowledgeable! Thank you again Pearson!

Did a great job, however I have spent the last two months trying to get an INVOICE or a RECIPET and…read moreeven talked to the owner...I got a proposal and a credit card reciept but I need an actual reciept so I can submit this to my insurance...IT HAS BEEN TWO MONTHS AND ALL THEY HAVE TO DO IS CHANGE MY PROPOSAL TO RECIEPT!!! So as far as I am concered there qwork was great but customer service sucks and beleive me I am going to spread the word!!! I already contactedc the BBB...

Great experience working with Ross! Fixed the problem with a very knowledgable expertise and was…read moreable to relay the information in layman's terms. Thank you!

From the owner: Northern Illinois heating and cooling experts offering custom HVAC solutions designed for your home.read more

Agree with the other review. You should go somewhere else. Obviously they haven't improved over…read morethe last few years. He's nice and says he'll get to it then takes his sweet time. Then he'll put something in that doesn't need to be done and try to charge you. It's like he doesn't know what's up so "let's try this and see if it works" I'm not paying you to try and see if you can fix it, if you can't do it just tell us and we'll pay someone who can. Then he'll keep your parts for ransom. He should not be in business.

Nice guy but do not do pay until the job is completely finished. We paid him in the fall of 2016…read more He has yet to finish the job. Our furnace was finally installed correctly after several weeks of cold weather and multiple phone calls to come finish the job. He has yet to finish the cold air returns on our house. You're better off paying more for someone who will finish the job within the same season.