Absolutely terrible! The last 3 times I have gone the waits are outrageous! Today I have been…read morewaiting for 3 hours (I came at opening) just to finally get called back and be left in the room!! (I have times from text messages of when I checked in so no this isn't a overreaction) the last time I came I waited for at least in hour in the waiting room and again in the room in the back!! I will never return!! The front desk staff are also giving looks of judgement to every pt who walks through the door. Do better!

I have been here before but this time was a diaster. I made an appointment at 11:45 and was finally…read moreseen at 5 pm. The doctor then told me l couldn't have the medication l needed so l told her anything but one specific medication. I also asked for pain patches and was told l could get them. Today at the pharmacy l was given the one medication l told her l couldn't take and nothing else had been sent through. Total incompetence.

Greg is super friendly, thorough, and professional doctor. I was very happy to find him because it…read morefeels tough to find good general MD's in this area. Staff is fantastic as well. I also love the location, which is closer to me. Parking is also easy.

I went into his office for an annual check up. As Dr.Tapson was looking at my chart he mentioned I…read morehadn't had a mammogram for a couple of years.. I am 86 and didn't think I really had a chance to have any breast problems. But went to the Breast Center and had a mammogram and a lump was discovered. Biopsied and malignant. Because the lump was small and discovered early, I didn't need Chemo, just radiation. I had that for 5 days and was done. I credit Dr.Tapson for getting me to early treatment and removal of the malignant lump, I owe him my life. Thank you forever.

Cannot wait inside the lobby when visiting. You HAVE to wait outside. Ridiculous…read more So much seating space - but no - let's not put it to use.

Went for an MRI. The total experience was pleasant and easy. Parking was easy, asking where to go…read moreand being directed in a kind manner was great. Checked in with ease and the MRI technician was so incredibly kind and pleasant to talk with. All good.

I usually have really good experiences at this location, but for some reason today when I called to…read moreconfirm that they do x-rays the lady on the phone was an extremely rude and condescending like I know because I work in customer service as well and I understanding the job can be difficult, but do not put that Stress on your customers. I had to hang up because it was making me upset.

I arrived at 7 PM on a Friday night for a sore foot after a fall. I did not wait long to have an…read moreX-ray determine it was broken. My gratitude goes to the professional who applied the splint, not once but twice to insure my comfort without any complaints. To get a cd of my x-ray a few days later for my next Doctor visit was even more impressive. I am very satisfied with the care and professionalism I received, I highly recommend!

My mother is supposed to have a coordinator named Blanca but she is never available when we call…read more Luckily there is other staff that is always available to help us. The times we have gotten her on the line she asks that we call Tuesday through Thursday because she's not in on Mondays or Fridays???? Do better Montage

I have been coming here for quite a few years now, Dr. Gorman is my primary care physician, and I…read moreabsolutely love him. Majority of the staff I think is very well mannered in the back of office, but some of the receptionist are a little bit snooty, and rude. I have never had issues with medical assistance receptionist in the back or any of the doctors. Reading some of the reviews makes me kind of sad. I am really happy that I have not experienced this ever in the last five years. But they could definitely get a couple of better behavior receptionist at the front. Aside from that, I am so grateful that I found this medical group. They have been a huge blessing to me.

Update on previous review: Someone from the office finally called and very kindly resolved the…read moresituation to my satisfaction. I am grateful for this but wish this had been done earlier. As I have said, the medical care is fine, so go ahead and use this service, but be sure to keep copes of all bills and all proofs of payments made by you and your insurance companies. This and the previous review were written on behalf of my wife.

If you're looking for a down-to-earth, experienced, female doctor, Linda-Lee Myers is wonderful…read more I've seen her three times over the past two years and have found her to be easy to talk to and knowledgeable. Of course she practices western medicine so she's down with the pharmaceuticals but she's also open to alternative medicine and combining natural remedies with the mainstream. Recommended.

Stellar care by Jenna W., NP and Debbie B., NP I can't…read moreforget the wheelchair driving service by Kim. A fantastic place)).

If what you need is just to come in, get plugged in, receive treatment and go home, then no…read morecomplaints. They do that efficiently which the occasional issue with scheduling. If you have any complications, or really interact on anything out of the ordinary, they aren't interested. Not sure if they are understaffed, undertrained or just don't care about it much. But if you need additional care, might as well just go to the ER.

I had surgery a few days ago at the Cass St. surgery center and they were amazing on all counts…read more From the nurse who checked me in, to the amazing nurse who put in my IV (the only part of surgery that I really dread) to the anesthesia doctor, and whoever it was who very patiently helped me to dress on leaving that day, they were all so kind and compassionate that before surgery even began I felt like I had my own personal, elite squad of care. Thank you to all of you, and also the 2 new nurses introduced to me in the operating room as I was saying hello while succumbing to the anesthesia. I remember laughing to myself as they wheeled me down the hall, and saying I felt like a famous formula 1 driver and they were my superstar pit crew! Thanks again for making a surgery day go smooth and without fear.

I've been to the surgery center more times than I can count. I've never had a negative experience…read more The front desk staff provided a pleasant welcoming. The nurses are just amazing. They know how to help you relax and have a little fun before and after the procedures. I've had four different surgeons. They were all top notch. The facility is clean, busy and full of people who care and try to make your procedure as smooth as possible. I rather enjoyed the chatter amongst the staff. It showed me that they enjoyed their job and their co-workers. It was a true team experience. I highly recommend any of their Monterey facilities.