Horrible Experience!! I ordered my dress for my daughter's…read morewedding on February 8th as of April 19th I received nothing but excuses but no dress!! I was told my dre

My initial impression was very good and the ladies in the store were very helpful. Their"Mother of…read moreThe Bride Selection" for trying on was ample. However, the time line in which I was told the dress would take to arrive, and the poor communication process throughout, was less than satisfactory! The dress that was paid for in full on June 28th, 2023 and supposedly ordered by the owner that very day. Six weeks later I returned to get my refund (which they were more than willing to give) because there was still no date for the dresses arrival and wait and see is not a game I was willing to play!

Out of the way little shop that has a nice select of all sizes - many plus sizes that most stores…read moredon't carry. Some beautiful dresses at higher sizes too. My daughter is shopping for a prom dress & Ellie was very pleasant & helpful. I noticed there were even little girl pageant dresses here. I definitely recommend this place.

This is the best place to find the perfect prom gown. They have a huge selection to choose from…read more My daughter has purchased three prom gowns from Ellies. We love this place!

As a bride I felt so special and attended to by Mrs Judy and her daughter. I love the beautiful…read morehistory and love story behind the name. One of a kind experience and said yes to a dress I am in love with! Unique and beautiful selection!

From the owner: Designer Dresses for Wedding, Formal, Homecoming, Ball, Prom, and Mother of Bride/Groom. Tuxedo…read moreRentals by Jim’s Formal Wear.

We stopped by this boutique on our tour of boutiques. It…read morewas packed with beautiful higher end items. The section for formal wear impressed me the most. If your looking for a dress to wear to a wedding- mother of the bride or fancy cocktail party - check this place out. The ladies were super nice and helpful. They have a casual section as well. Lots of good brands Shoes too!

Stopped by one day after hearing numerous recommendations. Was never once greeted or spoken to…read more Past experiences at local shops have been very delightful and the employees are grateful you are there. Didn't feel this way at Fraleigh's.

I have had several experiences with Songbirds, leaving me feeling very negative…read more I had some beautiful clothes, including designer labels, (Lilly Pulitzer, and other dresses from high end boutiques) and wanted to consign. The first occurrence was stopping by, and being ignored for a long time. When I inquired about consigning, the woman snapped that I needed an appointment to do so. Totally understandable. I called at a later time to set up at appointment, and the woman answering the phone was rude again. She barked about the having a long time before I could get at appt, and the rules about seasonal consigning. Again, fine, I figured she was busy and being direct. I set up appointment for weeks later. At the appointment, I arrived on time, and stood for a long time with an arm load of clothes being ignored. This should have been my sign to leave, but I waited. She sorted through my things, taking most, but making a comment about "Lilly Pulitzer doesn't really sell well, but we will take it." The whole interaction left me feeling very unwelcomed and weird. Again , fine, I was still willing to consign some clothes. When my time came around to pick up money, and the clothes that didn't sell, I arrived at the shop. I again was ignored for a long time. When I stood at the counter, the woman started helping me, then stopped to help another customer, then, a bridal appt. She literally walked off to deal with the appointment, never letting me know she was leaving. Finally another woman helped me, as she had a conversation with a different customer, the entire time. She handed me my money , as she talked to the other person. I collected my money, unsold clothes and left , vowing never to return. The vibe is completely off there, very tense, dark and unwelcoming. The shop even feels crowded, which would be perfect fine, if the staff was welcoming and nice. Prepare to feel like a less than intruder if you do business with them.

I had such incredible service at Songbirds! I found my dress in literally 15 minutes, they helped…read moreme try everything on, were SUPER encouraging and engaged during the entire process. They gave me several numbers for alterations, made sure to help me get pictures with my mom and mother in law. I wish I could give them 10 stars! I am so shy and hate trying stuff on but they made me feel SO comfortable and cared for. & It only cost me $600 for my DREAM DRESS AND VIEL AND BELT! Incredible value.

I am not usually one to write reviews, negative or positive, but the amazing experience I had at…read moreDiva's warrants a raving review! I had the best experience both times and I look forward to the many more wonderful experiences I will have there since I purchased by dress there two days ago. I went to Diva's back in April, I am a local and am getting married in July 2017 and I chose Diva's for convenience. I had been dress shopping one other time and it was horrible, but a good starting place I suppose. When I decided to go again in April 2016 was when I had my sister in town, and with Diva's being right down the road, I figured "why not?" I was hesitant to go and just look knowing that I wouldn't walk out with a dress that day, I thought they would pressure me into something. I spent 2 hours there the first time with Mariya and my sister (and one of my niece's) and found 4 amazingly beautiful dresses. I told Mariya that I wasn't ready to walk out with a dress that day and she respected that and said "I'll save the 4 dresses that you loved on your file if you ever want to come back." There's a deal they have if you buy your dress the day of your first appointment (and it is a great deal) but there was no pressure to commit. Throughout the process Mariya offered amazing advice, and pulled beautiful gowns, all in my price range. I showed her pictures on Pinterest and to my surprise and delight, they had some of the exact ones I pinned! Fast forward to July 2016, my family was all in town and my mom needed to see the dresses that I fell in love with so we went this past Saturday - my mom, sister and both nieces this time (9 yrs and 2.5 yrs). I tried on all 4 dresses again, narrowed down to 2, and showed Mariya a few more I had found. She pulled additional dresses for me, all the while catering to my sister, mom and entertaining my 2 nieces. The entire staff was so gracious at the circus we created at 10am in the morning in a beautiful, almost too pretty to touch store. The last dress, Mariya told me was out of my budget range but she pulled it because it wasn't too far off and it matched one I had pinned. My eyes lit up when I saw it, then they watered as soon as I put it on. It was the last dress of the day that I tried on, not one of the originals, and the first one that I cried in - so I knew it was the one. Mariya did it! She picked the perfect dress, she was so patient with me, offered her amazing advice and then a tissue when she found the perfect one (even offering an apology for pulling one out of my range which she said she would never do but she couldn't resist how perfect this one was for me). And she was so right. I can't say enough nice things about Mariya and the staff at Diva's. They were all so helpful, amazing, and supportive. For all the negative reviews, I am sorry they had a bad experience because now having gone twice, I'm looking forward to going back when my dress comes in and then the subsequent fittings! Thank you so much Mariya and the entire Diva's staff! I couldn't be more thrilled to have found the perfect dress and cannot wait until next July when I get to put it on!

My daughter and I stopped in here today with no appointment, only to see if they had any mother of…read morethe bride dresses to look at. Not only did they have the best selection of dresses outside of the internet, the women working there were amazing. The boutique is beautiful and the customer service was amazing. We were welcomed and helped with kindness. The only reason I didn't buy my dress today, was that I hadn't planned on finding the perfect dress today. They were understanding and gracious. I'm looking forward to getting my dress from them and anything else I ever need for special events.

I had the most amazing experience. All of the girls there were fantastic. I was shopping on a last…read moreminute Hail Mary moment to find a dress for a formal event, and was given one of the best selections I could have asked for as someone who is originally from California. Emerie & Octavia went above and beyond consistently grabbing dresses for me, picking out new ones to potentially try and their overall kindness. If you need a place to get a dress THIS is the best place in North Carolina hands down.

Just Horrible Horrible Horrible! God forbid your item does'nt fit and you want a refund, as I…read morefound out via order # 2079. Not only do they not provide a refund (as confirmed 2x with Elizabeth in customer service (not) , over the past 3 weeks) , you also have to pay for return shipping. And you will get a nasty attitude as well from Elizabeth. If you are insistent on doing business with Formalwear Outlet , note their sister store has listings on Ebay for nearly 50% less, and with free returns, and no attitudes. Stay away from this place at all costs, unless you are prepared to be screwed. Scott Silver

Shonda is so polite and professional. She knows exactly what she's doing and is taking my Mother of…read morethe bride dress down multiple sizes to make it perfect. I was so impressed with her space and how friendly she is. Definitely a must for anyone.

Shonda is amazing! She is so kind and patient! I feel comfortable in my wedding dress now and it's…read moreall thanks to her!!!

THIEVES!!!!!! One star, can't give ZERO!!! I just want to warn people. No customer service skills…read moreat all!!!

Took nice clothes to this location. On brand, Nike, adidas, some really nice work clothes. They…read morewon't accept anything. Don't waste your time, they don't even look through what you bring.