Bruce's Flower Shop did not disappoint. They were great! I ordered a bouquet of flowers for a friend online. And I received an email confirmation when they were delivered the next day! Perfect! read more

I received flowers from Bruce's and they were magnificent - roses, lillies, seasonal greenery, and eight days later the arrangement is still gorgeous. read more

Bruce's delivered an enormous, expensive gift to my front porch after they closed on a freezing Saturday evening in December and left a message that they did so. I was out of town and by the time I got message the next day the arrangement had been out on my porch over night, freezing. When I reached them Monday morning they assured they would pick it up and deliver a new arrangement on my return. Instead, they gave it to my neighbor to give me on my return, so it dried out for 3 more days before I received it. I didn't have the heart to tell my friend who sent the arrangement that it was a dried out fire hazard, but will never order flowers from this place. read more

Blown away by Bruce's Flowers. I needed to send some flowers to a loved one at Norwalk Hospital and I decided to go with Bruce's. I placed an order online and the next day, first thing in the morning, fresh flowers were delivered without a problem to my loved one's room. The flowers looked even better in person, so fresh and beautifully arranged. Thank you Bruce's Flowers for helping me out! read more

So I went in two days before Christmas to get something green and decorative for my daughters hotel room and found a 20" boxwood topiary shaped like a tree with two red cardinals, bows and faux fruit on it. It was $100. Noticed it was dry at the bottom and asked when it was made and was told "about a week ago" so I asked for discount. They said I could have it for $85- as I was in a rush I took it. Sales girl took it in back to water and wrap and I took it to my daughter. Next day I had a chance to look and found they had REMOVED THE TWO RED CARDINALS and some of the faux fruit when they wrapped it!! In addition it smelled rotten like when you have flowers in a vase for too long. STAY AWAY from this place!! Tacky people. read more

Bruce's Flowers - This had Red Cardinals on it when I bought it and they took them off when they took it in back room to "water" it. - Florists Near Me - Norwalk, Connecticut

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The Bruce's floral arrangement sent to Collins Funeral Home was lovely. Regretfully, the card attached misspelled our family name. My sister attended the viewing and noticed the error. I called Bruce's; they apologized and sent a floral arrangement to the house with the corrected card. read more

Could have been 90% better at the customer service issue...especially in this industry! A girl that I finally spoke to (by phone) was not at all willing to give a positive customer service experience. I felt that she actually wanted me to go elsewhere to buy a floral bouquet. She almost got to the point where she wanted to hang up. Highly odd. I'm a native Norwalker that will never use Bruce's Flowers ever again. I used them years ago, but today is a new day. read more

My bouquet came out so perfect!! Nancy listened to exactly what I wanted and delivered. I couldn't have asked for anything better to make my day special!! Thank you and I'll definitely be coming back. read more

Bruce's Flowers - Florists Near Me - Norwalk, Connecticut

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Very nice place, great service! My order was even better than I expected! In addition, it was done fast! Thank you Bruce's Flowers!!! read more

Our granddaughter and her husband celebrated their first wedding anniversary on June 5th in Buffalo, NY. I arranged to have an arrangement of pink roses delivered to them when I knew they would be home. She contacted me to thank us and said the flowers were beautiful. I have used Bruce's Flowers in Norwalk for several years and have always been happy with the quality of their flowers and their service. Thank you Bruce's! read more

Call in Order, the gal on the other end was very thorough and friendly. I live10 hours away, and wanted to buy from a local florist. The flowers arrived on time, and were arranged even nicer than the photo on line showed. Just lovely! Highly recommend this florist read more

Bruce's Flowers - Beautiful arrangement - Florists Near Me - Norwalk, Connecticut

I spoke to Lana at Bruce's about my disappointment with the December 2020 order I placed for my grandmother. She assured me that this new order would be exactly as requested and it was. They were delivered today and look stunning. I'm so glad I gave them another chance. My grandmother's birthday is more beautiful because of Bruce's. read more

I was so impressed! I ordered flowers for my mom. The bouquet came more beautiful than the photo online, high quality flowers, gorgeous, Victorian style. The company even reformatted my note so it looked perfect. I couldn't be happier and I highly recommend! Thanks Bruce's flowers! read more

Ordered flowers for my daughter for her birthday and they were stunning! They listened to my "likes" as far as color/size/etc.......and produced a beautiful arrangement!! We will consider for a future wedding...thank you!! read more

For years I always ordered flowers from one of the major flower websites. It was easy enough, I would occasionally get free shipping or discount codes. I'm April I sent my best friend who was going through a really rough time which happened to fall on her birthday a huge arrangement. She lives in a high rise so 24/7 front desk concierge. I got confirmation they were delivered and eagerly waited for her to get home. No text, next day no mention of it and awkward conversation. I call the front desk inquiring about the delivery and there was no record of its arrival. So I call the well know website and they contact the florist, it was never delivered. This resulted in a huge blowout as she thought I forgot her birthday. Upon researching the 3rd party online ordering much like food delivery, florists really get screwed with the profits they receive. Last week I discovered I missed my grandmas birthday by 2 days. I do a google search in her area and Bruce's was top rated. Beautiful arrangement at a reasonable price. Ordered on their website and to my surprise it was delivered as soon as they opened!! My grandma said it was the most beautiful arrangement she's ever seen in her entire 90 years.Bruce's is the way to go!! read more

Bought a birthday bouquet for my fiancé; had them delivered to her work. John was extremely helpful and knowledgeable and all around it was great service and a great experience. The bouquet looks spectacular. Awesome arrangement, awesome value, couldn't be happier. read more

Bruce's Flowers - Florists Near Me - Norwalk, Connecticut

I wanted to send an update and thank you for the beautiful bouquet I received today. This arrangement is absolutely gorgeous and more up to standards or what Bruce's flower shop has to offer! Thank you for turning this around and for this lovely arrangement. Christina read more

just got off the phone with them, really good customer service, and the woman was excellent at making decisions for me! I even added them to my contacts because I intend on using them again! read more

Ordered centerpieces for my son's baptism reception. They were beautiful and exactly what I asked for even though I had only ordered them a week before. They delivered to the restaurant & made everything as easy as possible for us. Will definitely use them again for future occasions. read more

I have been using them for years for delivery in Norwalk. I live in Colorado and it's so great to know that a quality product is being delivered exactly when they say it will be! read more

I have used Bruce's here and again over many years even after I moved to California and I can always count on them to create and deliver beautiful floral arrangements! They have fabulous designs on their website, and the finished arrangements are as good or better! read more

Once again stunning flowers delivered on time and still beautiful 5 days later. This time it was a birthday gift. Love this shop!! Best florist ever! read more

Bruce's Flowers - Birthday flowers 5 days after delivery!!! Amazing! - Florists Near Me - Norwalk, Connecticut

The age old story, it's our anniversary, wife really enjoys flowers delivered to work. It's almost noon... I called and was told he could get a bouquet pulled together in 10 min ready for pick up or same day delivery no problem. Couple quick questions later and I'm off the phone to pick them up. Greeted very warmly at the door and surprised to see the quality of the arrangement for the price paid around 60 Needless to say wife extremely happy. Flowers still looking good a week later. Will be coming back often. read more

I was extremely disappointed with the customer service and arrangement today and decided to take my business elsewhere. Ordered flowers in the past and they were nice, I guess today was an off day. read more

I have given them my business for years because their product is beautiful but after today's interaction during their busy season and the "its revenue" attitude I'm not sure I would go out of my way to go there again. They also are affiliated with Hanson's in Fairfield.The 2nd person I came into contact with was not only distracted but didn't seem to want the business and I was made to felt as I was an inconvenience in the day. The 3rd person was much more pleasant but I did pay 4$ per gerber and did spend a fair amount of $ on my order. Like I stated before the arrangement is beautiful and the job well done but don't take your bad day out on your customers. When you walk in they ask that you go to the other side (not a big deal) but maybe a sign directing customers would help the employees from being distracted. The 1st person I came in contact with that asked me to go to the other side was pleasant. read more

Bruce's Flowers - Florists Near Me - Norwalk, Connecticut

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I ordered an arrangement online through Teleflora, which was sent to Bruce's Flowers to design and deliver. Teleflora has a substitution policy stating that if the chosen arrangement is unavailable something comparable in design and quality will be delivered. The arrangement I chose was a very simple one, with orchids, bamboo and palm fronds. The arrangement that was delivered was absolutely nothing like the one I chose. It was thrown together with no thought towards design or presentation. Not only were the flowers poor quality, the arrangement was certainly not in any way comparable. Although Teleflora was more than accommodating to have this arrangement picked up and a new one delivered from a different florist, the damage was already done. I am so embarrassed that this hideous thing was delivered to my Mother on her birthday. read more

Thank You Bruce's for making me look like a hero to my client. I had forgotten an important anniversary until I was on my way home. I called and asked if you could have something special. You remembered that my husband loved the Orchids that you put in our wedding flowers and you made an arrangement that was like the arrangements on our tables. I of course didn't know this until I showed up at home and I looked like a hero. Is it bad that I am only confessing this now? Thanks again for making me look so wonderful! read more

Every year I order flower for my girlfriend from this place. They are nice, helpful employees. The flowers are always fresh and delivery is prompt. A little pricy but for what you get it's worth it. read more

I bought a beautiful vase of tulips at Bruce's to brighten up my kitchen for Spring. The white tulips were perfect with a touch of gold garnish. They brightened my day every time I walked into the kitchen for the full week they lasted. I would definitely go back to Bruce's again when I need another pick me up! read more

Teleflora sends mass emails around the holidays. They take orders and they cannot fill them. What a colossal waste of time. I was unable to place the order online and did it over the phone. The order taker was lovely and helpful. It didn't even occur to me the order wouldn't be filled. I will not be using this service again! read more

Loved the bouquet my husband sent me on same day delivery. So pretty and super fragrant. The arrangement was perfect and made me smile. read more

Bruce's Flowers - My pick-me-up bouquet - Florists Near Me - Norwalk, Connecticut

Wow!!! I ordered a bouquet for a friends birthday. I live in NH and Bruce's is in CT. Previously, I would have used Teleflora or Avas but decided to deal directly with the shop and take my chances. The flowers, as reported by the birthday girl were and still are absolutely fabulous. Dealing with John on the phone was very easy and friendly and personable. I could not be happier with this purchase and its delivery. Very much a five star outfit. read more

Great service and great arrangement! I (and the person who got the flowers) were very, very pleased.

My grandmother died suddenly last week and I had to find a florist on a Saturday afternoon for a Tuesday morning wake. Bruce's Flowers did not disappoint! I called and requested a casket spray and a standing spray that i saw on their web page. When I arrived at the church the flowers were exactly what I had seen on the net. Thank you so much for having one less thing to worry about during a very difficult time! read more

I called a half hour before closing..to have something ordered (premade would have been fine). I wanted to spend $150 on any arrangement for my girlfriend (it's Valentines day in China..and she works literally right next door to Bruce's). The man said he couldn't help me...that his employee has her key in the door. Really...you're okay with your employees not working until scheduled closing time? Guess this place has too many customers already. read more

I had flowers sent to my wife's office for her birthday and it was the most underwhelming arrangement that I have ever seen (I ordered the largest size of the particular arrangement). My wife's first thought when she saw the arrangement was that I was not going to be happy (not exactly the response I was hoping for). read more