I've taken both of my furr babies here and both of my babies weren't scared of going to the Vet's…read moreoffice. The vet and nurses were very friendly and welcoming. Their prices were reasonable and I'm grateful I found a spot that actually cares about the animals that come in and not how much they can charge them. If you have a pet that's more like a family member to you, this is the spot to go to. I've been to many vet clinics and they always over charge and don't really care about the patient as much as $$.

Great doctor and staff. They tell you like it is and give you the tools to make informed decisions…read morein the best care of your animals. I trust them with my boys and that says it all, as my boys are my heart. Importantly, they give you the science and no fuss or fluff, and leave you to make your own informed care decisions rather than pushing for potentially unnecessary procedures. It fosters mutual respect and I 100% stand behind it.

Dr. K is a highly compassionate vet who truly cares about his patients. He provides exceptional…read morecare for my special needs dog and offers very reasonable pricing. When one of my dogs was diagnosed with a brain tumor, he immediately arranged a specialist and even offered support after hours. We no longer live in San Gabriel, but we still travel back to see him because we trust him completely.

Dr. K and staff are the best! I came here because my vet told me to find another vet who can do an…read moreultrasound for my cat's problem. Now, I ended up switching vets to Dr. K. I'll be taking all 4 cats and husky to Dr. K now. From my experience with other vets and Dr. K, I can tell that Dr. K really cares about the pets, and it's not just another dollar sign in his eyes. He is very knowledgeable and takes his time to explain things to you. I don't feel rushed when I'm talking to him. Other vets I've talked to, I feel that they just want to give my pets treatment, and want me to leave asap so they can get to the next patient/$$$ in their pockets. I did not feel this at SGAH. My cat was in for surgery, and after I dropped her off at 8:00 AM, I didn't hear back all day, even past their closing time of 6:00 PM. I was worried that something may have gone wrong. I received a call a couple of hours after they closed, telling me that they decided to perform the surgery on my cat at the very end of the day, so Dr. K can make sure he is not rushed, and doesn't miss anything. Unfortunately, he said my cat's vitals were dropping during the surgery, and he had to close up my cat asap. He got a biopsy of the liver, which was the primary goal, but he also wanted to check out other things, like the gallbladder, while he was in there, but he didn't have enough time since my cat's vitals were dropping during surgery. I'm glad that my cat survived the surgery. I feel that if my other vet performed this surgery, my cat would not have made it out alive. Dr. K was at SGAH performing surgery on my cat a couple of hours past their closing time (even some of his staff were there until 8:30 PM! when I picked up my cat). This right here says that he cares about your pets as just as much as you do. If not, he would have either rushed surgery or postponed it until the next day, etc. This shows that Dr. K doesn't clock out when 6:00 PM hits. He is there until all of his obligations for that day are completed. I'm grateful for Dr. K and the staff. Dr. K is very knowledgeable, friendly, and compassionate. His staff is also knowledgeable, friendly, and welcoming. SGAH's rates are very fair and reasonable, which is why they are always busy!

This place is most definitely always busy. There is always a long wait even if you come early so be…read moreprepared to wait 2 hours if you are not in the front of the line. But they've always taken care of my pets well every time I've gone.

overcharged for a routine check-up, long wait to be seen by the vet, 3 to 4 hours. No parking; we…read moreparked on the curbs; no progress in addressing the issues. Money is tight these days, where is the compassion?

Dr. Bailey Hand is very thorough and takes the time to clearly explain treatment options. She…read moreshares a lot of helpful knowledge and information, which really made me feel informed and at ease. Her assistant is kind, patient, and detail-oriented. The clinic environment is clean, calm, and relaxing. I'm very happy we found Vet Villa and Dr Bailey Hand for our dog Nova.

We took our 2 dogs to Vet Villa for over 3 years for both routine and acute medical issues. So I…read morecan speak extensively to the quality of care provided over time. Some of the vets are good, others not so much. We finally decided to switch to a new practice after experiencing enough errors and lapses in care to realize our dogs are not safe receiving care at Vet Villa. I strongly recommend avoiding Vet Villa. 1) Vet Villa prescribed Carprofen flavored tablets to our dog for a painful condition. We were not instructed to keep the bottle far out of reach. The dog found the pill bottle, chewed through the plastic, ate all the pills and suffered an accidental overdose. This led to 2 emergency vet visits, gastrointestinal toxicity that kept us up all night for 5 nights, and large out of pocket costs. But we are glad our dog is still alive. The emergency vet told us they always counsel pet parents to keep this medication bottle far away from the pet, and that they have seen multiple similar overdoses. Vet Villa did not acknowledge my feedback to change their counseling practices to prevent this from happening to others in the future. 2) A skin biopsy was performed in a completely inappropriate fashion by a veterinarian who acted as if she had never evaluated a skin lesion before. I can speak to this because I am a practicing dermatologist. The vet's approach as she examined reminded me of a first year medical student evaluating a condition for the first time. I did not contradict the vet's recommendation and gave it a chance. After all, I am a human doctor, what do I know about veterinary care. As expected, the results returned inconclusive due to the incorrect sampling method. The out of pocket cost was significant. 3) Bloodwork was lost and had to be re-drawn -- no explanation for why it was lost. 4) The practice's own pharmacy does not share prescription records with the office. I was asked in a very accusatory way to provide proof of a prescription that had been continuously refilled by Vet Villa using their own pharmacy for several years.

Today was a very hard day. Our Athena passed away and this was the only veteraniran who brought us…read morein with compassion and understanding the situation. They were very professional,kind, and did not rush the extremely difficult process at all. I will forever be grateful for their kindness,respect,and care. Valeria Montenegro, Athena 's mom

I brought my dog Luna for vaccines and her annual exam, and really appreciated how thorough Dr…read more Foote was during the visit. He took the time to thoroughly examine Luna,provided food and dental suggestions, and addressed all of my questions, which made me feel confident in her care. I will definitely bring my dog back for future veterinary services. Thank you Dr. Foote and all staff!

I have been taking my dog with Dr. Robert Odama, he was nothing but patient with him. My dog had…read moremajor surgery elsewhere but taken to this veterinary for aftercare and everyone was very helpful and patient with his recovery. Recently my dog was diagnosed with something and Dr. Odama kept me informed and will call me to check up on my dog. I recommend this veterinary you can't put a price on good service and kind people.

The vets and nurses here are great, but there's a serious issue with the front desk. I checked in…read morefor a 10:00 am walk-in appointment and arrived exactly at 10:00 am. Another client arrived right after me at 10:03 am, and a third arrived at 10:13 am, early for this 11:00 am appointment. We all expected to wait since we were walk-ins, but the client who checked in at 10:13 am and wasn't scheduled until 11:00 am was called in ahead of us. When we asked what happened, the front desk claimed he "checked in earlier," even though both I and the other 10:00 am walk-in had arrived well before him. I later learned they didn't check me into the system until 10:26 am, and they checked in the other 10:00 am walk-in after that. There was no apology or clear explanation, just excuses, including saying that technicians sometimes see dogs "based on preference," which was concerning to hear. I wasn't seen until 12:55 pm. The medical staff is kind, but the reception process needs major improvement. An acknowledgment of their error and inaccurate check-in procedures would have made a difference.

Temple city animal hospital is the place to go. I've been taking my Frenchies here for 9 years. If…read moretheir physicians don't feel they can take care of your pet, they refer you out. It's happened to me twice and one of the reasons I keep coming back. My current frenchie is one itchy dude. We regularly come for his vaccinations, itchy shots, anal gland mishaps, ear infections, nail trims, you name it! We have a naughty little guy who needs to be away from other dogs during visits and they always treat me with courtesy and respect my time (not making me sit and wait forever like other places). They make sure the path is clear to walk my little pit viper in and out, they take file notes that he handles shots and nail trims best in my hug-locks. Chris is amazing! She is so darn patient!!! This woman knows my dog (as well as his vet) and comes to say Hello or takes the case when they see his crazy butt on schedule. Thank you guys. Lastly, what other vet has these hours!!! I can call early or late and they are there for me.

Brought in my senior cat and Dr. Jimenez did such a great job handling him! She was really gentle…read morewith him and super knowledgeable. They have a $25 first-time patient visit that includes a general check-up, but all lab work will be extra. I believe a senior cat lab panel + urine test is ~$325.

Dr. Cho is a wonderful Primary veterinarian. He treats my animals like family. I have been taking…read moreall of my pets to him for over 26 years. He handles them well.

I've been coming here for years. It's a great place for routine vaccinations, but not so much for…read moreacute care. Dr. Cho is nice, but he is a man of few words. He always seems in a rush to leave the room instead of explaining rationale behind care. However, I will note that I appreciate the reasonable pricing compared to other vets. So I guess you get what you pay for. I came in for vaccinations and a request for him to reorder a prescription for pain meds that another vet had previously ordered. Was a bit disappointed I was charged $45 for an office visit. It would've made more sense if Dr. Cho had actually assessed my dog (listened to heart/lungs, taken a temp, or even asked which limb was hurting and assessed it), but he did not. I was not expecting to be charged for re-writing a prescription.

Professional staff with understanding and compassion for you and your fur baby. The staff were…read morefriendly and helpful

Honestly, so happy that we found our vet! Dr Ortiz along with all of the staff were so friendly and…read morehelpful. Prices were reasonable and 1st time free vet exam! Amazing! Thank you VCA we'll see you next time!

This is my dogs primary vet. Today my pug had an emergency and they were able to see her right…read moreaway. I was sad to learn that Dr. Sophie is no longer practicing there, but Dr. Kirk came in to save the day. This was our first time with Dr. Kirk. He is very knowledgeable and extremely passionate about he does. He was also very accommodating; I was expiercing sensory overload in the waiting room when he was trying to explain something to me, and it was like he picked up what I was sensing and was able to take me somewhere quieter in the room. I'm not a big fan of change, especially since we were with Dr. Sophie for a while, but based on Dr. Kirk's energetic, enthusiasm, and knowledge, I feel comfortable that my pugs will be with him.

Took our puppy here, and the vet tech administered additional vaccines too early and without…read morefollowing the recommended vaccination schedule. As a result, we now have to spend extra money to repeat the same vaccines. Additionally, the staff was not accommodating at all. They seemed disengaged and unwilling to help, which made the overall experience even more frustrating.