We moved to Scottsdale about six or seven years ago. My wife did a ton of research before picking a…read moredentist and she chose S&L with Dr. David Ngo. I went with a different place at first because it was closer to where we were living. Well, that turned out to be a mistake. I ended up having a bad experience there and finally switched to S&L. Dr. Ngo and his team fixed everything the other dentist had messed up. Right away I knew my wife had been right all along. I've been going to S&L for four years now and they really are the best dental office I've ever been to. Dr. Ngo has removed all my old metal fillings and replaced them with modern ones, plus he's done a couple of crowns for me. Everything looks and feels great. My wife has also been extremely happy with all the work he's done for her too. I'm almost 55 and I've seen a bunch of top-rated, highly recommended dentists over the years, both here in the US and a couple in Mexico. Nothing else comes close. One thing I have to mention is how good Dr. Ngo is with people who hate dental visits or get nervous about pain. His work is excellent, but it's the way he takes care of you that makes the biggest difference. For example, the way he does Novocaine shots is unbelievable. You barely feel it at all. Every dentist out there should learn his technique. With all that said, I do think the front office experience could be better. If the customer service up front matched Dr. David's clearly caring vibe, it would be 100% perfect. If you're looking for a truly professional dentist who gives five-star care and service, this is the place. Dr. David Ngo at S&L is the only one I would recommend without any hesitation.

I've been seeing Dr. Ngo since 2018. On my first visit he spent extensive time examining my teeth…read moreand mouth and explaining everything thoroughly. He is knowledgeable and professional and always takes time to check in, even during routine cleanings. I usually don't wait more than 5 minutes for my appointments. There have been times where I needed immediate dental care and they are able to work with you to fit you in as quickly as possible. I have recommended him to many people throughout the last 8 years! At a previous dental office in Miami I had a terrible experience that started with a routine cleaning that turned into a root canal 6 hours later and left me with significant anxiety with all things dental related. I found out a few years later after moving to Arizona that the root canal was not performed correctly and I had to get it re-done. Dr. Ngo is incredible at calming nerves and making you feel safe when in uncomfortable situations, especially with anxiety. He talks through every step in advance and during the procedures, so that there are no surprises. He takes extra time when numbing the mouth so that the pain is tolerable and at times barely noticeable. I really appreciate this and feel like it's rare to find. I highly recommend Dr. Ngo and S&L Dental for all your dental needs.

S&C Dental is the best dental clinic in Scottsdale. Amazing staff and facility. Courteous,…read moreprofessional considerate. Highly recommend!

I want to again say how great the staff is at S&C Dental. From Rose greeting you as you enter to…read moreTori taking her time and deep cleaning my teeth, this was a great experience. I highly recommend S&C Dental

I had my cleaning earlier this week and was very nervous since I was overdue. I'm pleased to say…read morethat my hygienist Riley did a great job! She was meticulous with my teeth and didn't throw the book at me (no lectures). Thanks Riley! I'll see you in 6 months.

I previously had all of my upper teeth redone by Dr. Willman and invested a significant amount of…read moremoney in the process. She did outstanding work, and I truly appreciated her care. Dr Willman is no longer with the practice. Huge, enormous, gigantic loss for Pima Dental. About four months ago, I returned because I needed to molars extracted. Let me note that after the extractions I had fully intended beginning work on all my lower teeth, fully expecting to make another substantial investment. This practice is not inexpensive... in my view it is extremely overpriced (especially after I share what happened below). I was prepared to pay another substantial amount to complete my treatment. I did miss one appointment due to a personal emergency. I attempted to call but was unable to get through, and at the time my focus understandably had to be on the emergency. At my next scheduled appointment, I drove over 45 minutes from north Phoenix. I arrived and had X-rays done, and then met with a dentist who informed me that two teeth would need to be extracted by an oral surgeon and that the procedure could not be done there. While the dentist was courteous, the appointment ultimately resulted in a two-hour round trip simply to be referred elsewhere. I wish this had been communicated to me beforehand. As I was leaving, I was stunned when I was told not to leave and was informed that I owed a $50 missed-appointment fee. Mandy, the office manager, whom I had worked with before made it be known that I needed to pay $50. What disappointed me most was not the amount itself, but the complete lack of empathy or discretion--especially toward a long-standing patient who had already invested heavily in the practice and was prepared to invest significantly more. I understand that offices have cancellation policies. However, patient relationships should involve more than strict enforcement of fees. In my experience, this practice places profits above patient goodwill and patient satisfaction. Between the high costs of treatment and the rigid handling of this situation, it left me feeling that policies mattered more than people. As a business owner myself, I believe long-term trust, empathy, and relationships are what sustain a practice--not nickel-and-diming loyal patients. Unfortunately, this experience has led me to seek care elsewhere for the remainder of my treatment, and I will not be recommending this office moving forward ever again! I hope this feedback is taken constructively. My initial experience here was excellent, attributed primarily to Dr Willman, which makes this outcome all the more disappointing.

Everything! Kara is the super hygienist who makes my teeth pearly white! Everything was ready for…read moreme at 8:00am when I arrived. The reception was pleasant and meeting a new member, Dr Yinemann, to the staff.

As you can see from my previous review, I used to LOVE this place, and had been a patient of Dr…read more Tran's for almost 15 years, but now I am just disappointed and left feeling like the relationship I thought I had established with them doesn't matter. My husband and I both were patients here, I referred every person possible to come and see them, and I trusted them to the fullest with my oral care, but I cannot allow my 5 Star Review to shine any longer. During some of this history my husband and I would come out to Arizona and I made sure to book our appointments to continue care with this office and refused to see anyone else...they were the best! I respected Dr. Tran for her expertise and passion behind her beautiful office and I appreciated Alyssa for her commitment to making sure I had the cleanest smile in the world...and best convos. This all changed last year. Dr. Tran has been through more front/back office staff than I've ever seen, a couple great, most not good, but I stuck around. I had my last cleaning in Oct 2023, and was scheduled 6 months later with Alyssa. Unfortunately the day before my appointment, we had to lay our beloved 15 year old dog to rest, and the next morning my stomach was a total mess. Considering that the office is 45 minutes away from me, I was worried I might have trouble along the way, and I texted Alyssa that I was sorry there was no way I could make it...first time ever! Mind you, there was no confirmation call the day before (and I booked 6 months ahead), and zero mention of a cancellation fee. My husband had his teeth cleaned and Dr. Tran told him that he had to have all 4 of his wisdom teeth pulled, one that was absolutely necessary as she said she couldn't fill a cavity between the teeth, and referred him out. He went to the specialist, they recommended only the one, and that was done. He had a appointment for the filling already scheduled and also couldn't make the appointment as he got sick, but also didn't have a confirmation call. I called a couple days later and apologized for the mistake. Also, no mention of a cancellation fee. Fast forward, I call them and tell them that being 45 min away, and having a toddler without anyone to watch him makes for scheduling difficult (also Alyssa wasn't there anymore), and that I should probably find someone closer. The girl tells me that I need to pay a balance on the account...for cancellation fees. I told her that was ridiculous, explained the situations, and asked for that to be waived. After some time, they're waived. I go to another office, get a cleaning, and a filling and six numbing shots in, I have a filling that couldn't be replaced as I wasn't numb, and at that point, my BP was elevated quite a bit, and my HR was high. I got scared and left. I texted Alyssa, explained what happened, and called Dr. Tran's office to go back to them. The receptionist books me, and says that Dr. Tran may be able to prescribe something to calm me before. THE DAY BEFORE MY APPT, I get a text (not even a call), after I had been calling for a few days for the script to fill, saying that Dr. Tran doesn't feel comfortable with the appointment, and that I should go back to the office that did it! She doesn't even call me. And this is after I made arrangements for my husband to drive, and stay there for an hour with my toddler. Real nice. I can see that my loyalty really meant something to her. This was after I waited for her to get back from vacation, and I had a temp filling in my mouth for weeks. But she'll pick up the phone for a bachelor that chips his tooth because he was drunk. I called this week to see if my husband could finally come in for his filling, as again, we're loyal, and Kathryn, the intern, tells me that she can't schedule him and needs to talk to Dr. Tran...I ask, "why?" and she tells me it's because he didn't show up for his last appt. But that Dr. Tran would reach out on Thursday. It's Saturday, and I haven't heard from anyone at that office. I share my story with a heavy heart in hopes that someone reads it and decides that they want to be with an office that actually cares about their patients. Dentistry can be expensive, and I would rather put my money somewhere else.

Dr Liu is the best dentist ever! He's takes time to make…read moresure that the procedure is done correctly. He shows the pictures from beginning of the procedure to the end. The end result is amazing! His assistant Amanda is very knowledgeable and is very astute about returning calls and messages with all your questions answered. I'm so grateful to have been referred to Dr Liu.

Most thorough dental cleaning I have ever had. I could feel the difference in my mouth as soon as I…read moreleft. Every other place I have gone to felt like they just wanted to get me in and out as fast as possible.To have a Dentist clean your teeth is something that doesn't really exist, except for Dr. Liu, the man. Thank you so much.

Always strait to the point, no hype and no sales..just the facts. super appreciate your honest and…read moreexcellent work from reception to the chair and checkout again.

My favorite and only dentist office I will go to. I learned about Just Smiles years ago through a…read morefriend. I have never went any where else since I started coming here. I refer others to Just Smiles, family and friends you will not be disappointed. The office experience makes you want to come back and you are treated like the favorite family member rather than a patient. Thank you Just Smiles for all you do to keep my teeth clean and healthy.

Dr. Karawi is the best dentist I've had. He's so kind, articulate and empathic. He's very gentle…read moregiving shots and has done a fantastic job at everything he's worked on for me. He's replaced a broken tooth of mine with no evidence that it ever happened and seen me through a lot of dental repairs I needed and always works with my insurance. His patient care team is always top tier and make me feel welcome and cared for. I highly recommend this clinic.

I have been going for fifteen years and Dr. Karawi is the best dentist I have ever had…read more - Scot H

Another great hygiene visit. Great to see old friends and new faces. Visits to this dental office…read moreare always positive with great advice. Problems that may have arisen since last visit are explained and remedies offered. Appointments generally run on time and the staff always has information regarding any out of pocket cost and anticipated insurance payments. If you are looking for a new dentist YOU JUST FOUND DOC BRITTAIN. Give them a call!

Amazing service, staff is knowledgeable and super helpful. Great communication with patients.read more

I went to Arcadia Dental Arts for the first time and was really impressed with how thorough my…read morefirst appointment was. It was literally the most thorough dental exam I've ever had, with digital X-rays (including the panos that my last dentist didn't do), CT scans if needed, lots of photos, a tooth-by-tooth evaluation, oral cancer screening, even looking at mobility, jaw movement, etc. (Finally my knowledge of the sternocleidomastoid muscle comes in handy.) Dr. Pappas even pointed out something I'd brought up to a different dentist years ago and had completely forgotten about. He's also very transparent about whether a treatment can wait or needs to be done right away. The hygienist I had was also very thorough, so I definitely felt like I was in good hands all around. I switched here after a decade at a different dental clinic that had been cutting a lot of corners. As someone without specialized knowledge, navigating dental care can be frustrating and time-consuming. I find it so frustrating--as someone with no real knowledge of dentistry--when I feel like I to have to spend time attempting to research what dentists or other doctors should be doing so I can make sure they actually do it, or to figure out what to do about pain or issues they dismiss or tell me to ignore. We all have enough things to worry about without trying to become amateur dental or medical researchers. So it's a breath of fresh air to go somewhere like Arcadia Dental Arts where I can just kick back and relax knowing they're covering all the bases. Also the office is really nice, and it's right near Lola Coffee. And they have a super cute new patient gift bag, which was a nice touch! Glad to have found a new dental home.

Quality of care is amazing, they are honest and transparent, always have walked me through all my…read moreoptions. Feels like family, been going here for 20+ years.

I have been seeing Dr. Brad and his hygienist Lilly for a year and a half now. My experiences at…read morethis office have been seamless. This office came highly recommended to me and has exceeded my expectations. If I'm recalling correctly, I have had a total of three cleanings and one filling here, all with Dr. Brad as my dentist. Scheduling is very easy and they follow through when you ask to be placed on a waitlist to get an earlier appointment, which I feel is rare within healthcare. I have anxiety about going to the dentist due to previous bad experiences at different offices and coming here has quelled my anxiety quite a bit. Dr. Brad and his team explain everything before, during, and after doing it and have been very sensitive to my anxiety. I cannot recommend this office enough. As I was checking out at one appointment, I was even given a very large green pen! It's my favorite pen on my desk. Excellent dentist and excellent team!

Having had 4 teeth removed which has caused roughly 2+ years of pain, I received a follow up text…read morefrom Dr. Herro regarding how I was feeling, I feel it important to share the reply: She is truly a gift to those she cares for. "Omg... I could cry. There's virtually zero pain considered what has been. My lower jaw is sore, but it's most certainly not painful. There's no swelling really, bleeding has stopped. Most certainly no bruising as of yet. Swelling in the upper left gum feels less than what was static (so grateful). All in all - we're moving. Cycling Tylenol/Ibuprofen and that's managing just fine. Clinical was a breeze today thanks to you and your wonderful team. I'm truly so grateful for you all."