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Browns Home Improvement

5.0 (1 review)

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Pressure or power washing

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2 years ago

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Marines Service Co. - #MainSewerLines #SewerandWater #PlumbersNearMe

Marines Service Co.

(808 reviews)

We recently had an HVAC issue and called Marine Services since we have used them before for…read moreplumbing issues. Charles arrived right away and assessed our situation. He took his time to explain what he saw as well as options for us to consider. He was professional, helpful, and timely with responding to our questions. We didn't hesitate and hired Marine Plumbing to fix the issue. Charles was actually at our home working on his anniversary and even stayed late to finish. A big thanks to him...and his wife! Thanks again, Marine Services!

Do you need a new water heater? This is the company to get if you don't want to wait!…read more Luckily my hot water heater finally decided to die in the middle of the summer. However, cold showers get old after the first one. Anyways, I assumed it was repairable due to clogged valves or needed replacement as it was over 10 years old and maybe much older. I called this company up because of the reviews and anything veteran owned is usually legit. Nassim was my technician and he can right in the middle of the service window scheduled. He immediately found the issue and gave me two options - repair or replace. I decided to replace because I know the water supply in this community tends to have a lot of minerals buildup. I'm glad I did. Upon removing the old hot water heater, a ton of deposits was found. I may have been missing out on full powered showers for years. Not anymore! Highly recommended. No BS. No upsell. Time to shower and be clean again!

Jessups Home Improvements - Installed cut off valves in water supply system

Jessups Home Improvements

(18 reviews)

I initially contacted Charles with a request to have a small vanity installed in a half-bath in my…read moretownhouse. About two days before our appointment, I contacted him and asked if he would be willing to put some vinyl tiles and a vanity light in the same bathroom. Charles was so accommodating and was willing to complete all three installs. He showed up on time and immediately went to work--which I totally appreciated =) After that bit of work was completed, I took him on a tour of my home and showed him all the things I need to have done--one of which was (what I thought) a minor renovation to my master bath. We scheduled for a week later to begin that project. Again, Charles was punctual and worked feverishly to complete the tasks--little did we know he would also have to remedy several plumbing and electrical wiring issues. And I am so glad he did--there were more than a few things wrong with my bathroom plumbing that the previous owner had failed to address or didn't address properly. It took a little longer for those issues to be remedied but Charles knew how to fix them. I am so pleased with the outcome of the work he did and I will be hiring him to paint a few more rooms in my house, put up drywall in my unfinished laundry room, install new lighting in the common areas of the house, install recessed lighting in the kitchen, install backsplash tiles, and ultimately to complete a small bathroom (3/4 bath). I am SO happy I contacted Charles because he is honest, fair, a hard worker, and very knowledgeable. Looking forward to working with him again =)

14 photos posted including text thread with owner. Click the link ^ to see them all…read more I originally hired him to pull cable and that work went off without a hitch. While he was doing that I mentioned we needed the house pressure washed. He stated he could do that and fix some caulk issues at the same time. We agreed on a price. I pointed out a specific issue with caulk while we were talking and asked that he fix any caulk issues he found. My expectation was that he would actually look at the caulk over the entire house. He did not. He did the work when I was not at home so when I returned I asked him about what I could easily see from the ground as unfinished work. I wanted him to come back and do it right. His response was to offer me a $50 discount, meaning I needed to go find someone else and pay them to do what he didn't. We went back and forth by text with him becoming more angry and dismissive. Attached are photos of the work he did (or didn't do). His task was to pressure wash the house and fix any caulk issues. You can see for yourself the quality of his work. All of the guttering has black lines clearly visible from the ground so someone on a 40 foot ladder at eye level would have known it was dirty. The soffit face is dirty. The siding is still dirty. Several windows still have black on the bottom. Integrity shows through when nobody is looking. My experience shows me that Mr. Jessup doesn't have or demonstrate any. His blaming a customer for unfinished work does show he takes no pride in doing a good job. Update: Entire message thread posted in photos. If you are going to do the job, do the job. If not, don't take the money. I never offered to hire someone else. Read the text. I said your telling me you would give me $50 off was the same as you telling me you were not interested in finishing the job and to go hire someone else. I clearly told you I was not looking for a discount, that I wanted the work done. Either you are going to do the job or you aren't. Stop blaming me because it isn't clean and caulked. My end of the deal was paying you $370 which I have absolutely done. Your end is the one one still not complete.

Browns Home Improvement - handyman - Updated October 2026

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