They say you get what you pay for? Well here is a pic of my paid receipt for $9,000, this receipt is only from the FIRST time I took my low mile 12 valve cummins in. The "built" tranny & other stuff they've done on the truck has leaked HALF A DOZEN times in last couple months alone. Since day 1 the new tranny they built is ALWAYS lugging the engine in to low rpms as if it's in too high of a gear. it even stalls out during traffic which is not only VERY dangerous to me but to other drivers as well especially considering the fact she's fully loaded w fairly heavy gooseneck trailers more times then not. As funny as it might sound I felt safer with the original tranny while it was slipping! I'd rather a tranny slip then put me in situations where I lose all power steering & brakes. Instead of owning up to mistakes/or trying to fix the issue on such a simple yet pricey tranny I've noticed like clock work each time they would try playing the blame game instead, or sometimes they would just resort to blaming the age of the truck pointing out how old my truck is over n over? How is that appropriate? that's not only borderline disrespectful but what's that even have to do with anything? I paid YOU guys good money for a brand NEW tranny didn't I? Check my IG I own multiple new mega cabs, however like alot of other 12v owners I prefer 12 valves for simplicity & smog exemption. Went in again last week for yet another tranny leak they flat out denied that there tranny was even leaking this time, tried convincing me it was engine oil (tranny oil is bright red not dark black like engine oil if I remember correctly). Then instead of making it right, again they INCORRECTLY tried shifting blame to wiring & had me throw MORE money down the drain (per usual) which still didn't fix the lugging/stalling.(shocker) The brand new injectors they installed leaked... they tried saying the brand new injectors were damaged...I cleaned/reinstalled those same "damaged" injectors the same day they've been bone dry since. I figured I'd cut my losses picked up my truck, icing on the cake was arriving to 2 dead batteries, someone from shop had left my interior lights on killing both my batteries, gee thanks guys! The list of unprofessionalism goes on n on n on n on where are these 5 star reviews coming from what gives? one review on here even says they charged 130$ for repairs that included 2 hours labor & even a full steam clean? how is that even possible & why did they charge me well over 100$ an hour for over dozen hours of labor (no discounts or free steam cleans for me) if anything charged me almost $700 just to wire my pillar guages lol! Hmmm. This is getting longer then I had intended but I am very disappointed, I make an effort to make sure my company treats every customer with respect let alone one that just dropped $1X,XXX dollars on a "old truck". Well You'd imagine a well known diesel shop wouldn't struggle this much with such a simple "old" truck right? If anyone knows any new shops in 209 that actually stands behind there work I am all ears & have plenty more rigs that need work/upgrades, & now also this truck that still needs sorting. @browns diesel not to be rude but you should be happy I even left 2 stars!
Update: Initially I left 2 stars because mr.brown seemed cordial at the least, but if he wants to not only start lying but also paint me out to be the dishonest one, in interest of holding us both accountable anyone is more then welcome to msg me for fleet one card with literally $1,000 in diesel weve burnt dropping/picking up my truck, multiple aaa tows, time stamped videos of the multiple tranny leaks & tappet cover leaks & with there new tranny still starting in random gears with the "pcm they fixed" last week. I assure you the extra parts/money they had me throw at it AGAIN did nothing tranny still giving same exact issues & truck still starts in random gears, lugs...then dies. Anyone w/common mechanical knowledge will tell you NO type of injector is going to cause your trucks brand new tranny to start in random gears/Lug/and THEN DIE are you kidding? read more