Eric was great. Came early, charged a fair price, did the work quickly, and did a great job. I…read morecalled him to install a center stand and fix a botched crash guard install on my Kawasaki. Took him probably less than an hour. Not only that, he spent some time helping me learn how to use the center stand and teaching me proper motorcycle maintenance for various parts of the motorcycle. Highly recommend him if you have a Japanese bike (as he only works on those).

On time. Excellent work. Reasonable costs. This was a much better experience than taking my bike…read moreto a shop and leaving it for however long it would have been. Highly recommended. I will call again when needed (which might be soon as I am currently looking to get a 2nd bike).

Kyle has worked on several of my classic scooters and has done a great job. I highly recommend him…read morefor classic scooter work!

do not recommend Kyle Scooter Shop. Extremely overpriced and dishonest. They tried to charge me…read more$100 for a basic oil change, and pushed unnecessary services like CVT and rollers replacement for $350 on my 2020 scooter with only 4,900 miles. Everything they suggested was not needed, and it felt like they were trying to upsell parts just to make money. Very disappointed -- save your time and money and go somewhere else. I'd recommend going to Moxie Scooters instead.

Have brought multiple of my personal bikes here and they have done countless amounts of amazing and…read morerealible work ! I haven't had a single issue with the people or any of the work done to the bikes amazing price and the owner is a really honest and humble guy!

Great place for parts hidden gem in Dallas I found everything I needed for my vintage Honda projectsread more

7/31/2018 UPDATE!!!!…read more Bike was delivered to my house in Cali and what can I say!!! Bike was in better condition than when I bought it. How is that possible you say? The stock exhaust had a scratch on it (probably from moving bikes around at the end of the day). I knew it when I bought and made a joke to them about it, but really didnt care because I was replacing it anyways with a Graves. I guess it mattered to them because it was a fresh exhaust. Do not worry about buying from these guys. Also, they handled my bike to the shippers flawlessly.

WARNING!!!! WARNING WARNING!!!…read more It's the worst experience I have ever had ! The Costoumer service is terrible! They fire and replace managers/workers every month so it's super unorganized and no one knows what's going on (service) -Please, if you're looking for a bike this summer don't go here!!!!! Don't say I didn't warn you.

Finally got everything sorted out. My new jeep is on the way. Thank you for taking care of this.read more

amazing place. Raymond was awesome. prices are very affordable. we were in and out in less than…read more30 min. they even serviced the ATV onsite. thanks so much highly recommend.

I have been spoiled by Newport Beach Ducati, so these guys had some lofty expectations to meet;…read morethey have. Wanted to wait for first service so I could give a more thorough review. Overall, best dealership experience I've ever had and I have had a lot. Initially talked with Jeff (owner) when I was shopping for a new bike. He was extremely helpful and absolutely zero pressure. He really just seemed interested in helping me and indifferent to selling me on anything. About a month later I had made my decision, walked in, and said I'll take it on a new matte green streetfighter v2. Jeff handed me over to Marty who drew up paperwork with no bs and no surprises. Was my birthday mid week and I asked if they could deliver it to me then; no problem. Bike showed up perfect in a nice red ducati truck. Props to Roy also for being super easy to work with and communicative. Fast forward to my first service. I called to get it scheduled and they said they were booked out a few weeks, but having bought the bike there they would squeeze me in anyway that saturday. I was expecting to be waiting around, but nope they took the bike right in when I got there and got to work. Though they were clearly very busy, everyone worked smooth and efficient and that seemed to be why they were able to service the bike so quick. They have a window from the nice waiting area / bike museum so you can see them work.. no corners cut. Also they were all very communicative and it felt the most personalized bike service I've ever had. Yes, it was almost $600 (standard for these bikes), but the first time I've ever felt I was getting $600 of service. Great job guys! Shout out for Lily also. I hadn't dealt with her at the shop, but see her regularly at a local meet and ride with her. Very knowledgable and helpful about the bike and parts as well as a great rider and general nice person.

This is my first experience with AMS Ducati. I had been issued a Ducati corporate certificate for…read moresome work that was done on my Multistrada V4S. When I inquired with Ducati Corporate if I could use the credit to purchase nonmechanical Ducati items, they informed me that three retailers in the US accept the certificate. I contacted AMS in Dallas to ask about a helmet I wanted to purchase. Lily, the CS rep told me that they do indeed accept the certificates and guided me through the process. What I found exceptional about Lily is her online and phone demeanor. In this age of less face to face interactions, a phone call rather than a text or chat is so appreciated. Her voice and professionalism are something that stood out to me. In my former life, I trained Playstation CS staff on the technical aspects of the products. So I'm well aware of CS service standards. Neither AMS nor Lily knew that I write for Web Bike World, so her level of service was standard practice for her. Bravo to AMS for how they train their staff. And the same goes for Ducati. A crummy luck of my draw turned into an exceptional experience. https://www.webbikeworld.com/what-happened-when-something-happened-ducati/

I have been using this repair shop for about eight years now. Not sure what happend? In the last…read morecouple of years that I have been taking my bike in, my bike has to go back a couple of months later after being fixed. Leaving me feeling like my bike is not being properly repaired! I mentioned my concern on the phone...and I was given the reply "we fix em, we don't break em!"...Not a, I am sorry, we will search for the problem and try and take care of it! The last time my bike was being re-repaired...I was told it would be ready in a week. I never received a call that I was told to wait for?...Instead I called at the end of the week and was told that there were 12 bikes to be repaired before mine, and it would be another week. That did not settle very well, because I had just paid $600 a month before. I feel that because there are not many other repair shops for Scooters, that this company takes advantage and does not really care about their customers....My last words to them were "I feel like I need to sell my bike, or find a new repair shop!" They said "do whatever you want!"...University Scooters have lost my business!

I just moved back to Dallas, and I was trying to figure out a way to live here without a car. I…read morethought about the DART, but that's not really feasible for after dark. I bought a bicycle, but then the brakes went out after five miles. I decided to get a scooter. Why the heck not? It's cheaper than a used car, and they get about 90 miles per gallon. I bought my scooter from Motion Cycle Sports. I did my research, and I called about 10 different Yamaha dealers around the Metroplex to get prices. Most of them operated like sleazy car dealerships, but Motion Cycle Sports was different. When I called and told them the price I'd been offered, the salesman told me to ask the person for his best "out the door" price, including tax, title, licenses, and other fees. He also told me his best out-the-door price. I called the nine other dealerships I'd been talking to, and only one was able to match the price, beating it by about $10 after talking to several managers and getting various approvals. Because the guys at Motion Cycle Sports had been really upfront about their price, and didn't make me do the sleazy, dirty haggling dance, I decided to go with them. I couldn't be happier. Everyone seemed really honest, and nobody was overly pushy. They actually introduced me to all the people working there, so I know all the technical people who will be working on my scooter if I ever have to bring it in. I highly recommend Motion Cycle Sports for anyone in the market for a motorcycle or scooter.

Worse place for motorcycle repairs. I had a recall part on my bike and brought it to them. 2 weeks…read morelater i got it back..took the bike home and then i open the tank and airbox out to see if they really changed out the tps. Not very surprised. They didnt changed it. Took it back to them and they kept arguing that they did. Then i told them before i took it to them i made a special mark on both tps to make sure if they had replaced it. Also technitian knows nothing about the r1. Saying hes been doing it for more than 15 years and yet every question i asked him he had to open the book. I knew everything off my head and im just getting into bike repairs. Good luck to anyone that wants to get their bike repair there.

There is great customer service and was very nice over all a great shop all thought it wold be good…read moreif the had more bikes for the little ones

From the owner: We sell all sorts of ATVs, Dirt Bikes, Go-karts, UTVs, Motorcycles, and much more. We have been in…read morebusiness serving the DFW for over 4 years and pride our self's in great customers service.