Stay away from this shop if you don't want your bike to be fixed. Great group of guys!read more

Have brought multiple of my personal bikes here and they have done countless amounts of amazing and…read morerealible work ! I haven't had a single issue with the people or any of the work done to the bikes amazing price and the owner is a really honest and humble guy!

Do not bring your bike here!!!! I thought it'd be cool.Work with him with cash, he double charged…read moreme and kept my bike for a year and a half. After he got my cash first thing, he went out and done was bought a Dino. Then, it was another year before I got my bike about a year.And a half total,, as I drove away, it started making noise never brought it back to him.Never get it back!,,, treating me and my friend like complete asshole!!! Even some of the people at the shop agreed with me.His workers and the people that worked around him, he's a crook!!!

David is a great guy took care of business always!! Definitely recommend this shop!…read more Solid mechanics!!

First review after multiple visits -- extremely disappointing…read more I've given this place more than enough chances, but every experience has been a letdown. I've attempted to purchase bikes here twice, but walked away both times because their prices were significantly higher than Texas Harley and Fort Worth Harley. Most recently, on 6/26/25, I called looking for service specials. I was told about a 3-hole oil change with synthetic for $180 -- a deal that sounded too good to be true. I confirmed the details twice before booking a 5 PM appointment for 6/30/25. After fighting through an hour of traffic to get there, the first thing I was told was, "Whew, that's going to be pushing it." You're the one who scheduled the appointment. Then, I was informed there must have been a "miscommunication" and the quote was for a basic oil change only. For comparison, I called Texas Harley today -- they clearly quoted $199 for a 3-hole oil change and $295 with synthetic. Confirmed it with them four times. Longhorn, on the other hand, continues to waste my time and play games. This is the first review I've ever written, as I typically let things slide. But enough is enough. Every experience here has been a joke. I won't be coming back. Get your act together.

I came in to buy a motorcycle and met with Keith, he is by far the BEST. He makes you feel like…read morefamily and will walk you through everything you need.

Love this place! Good bands, good beer, good food, nice bikes and great people. Used to go to…read moreDallas for the weekend just to go to Strokers Dallas and Strokers Icehouse. Always nice to see Rick and the crew. Check out his custom bikes. Get a t shirt. Then beers at the Icehouse. Listen to the band and meet like minded people.

Stopped at Strokers today for a tour. We were greeted by Cruz and were treated like family. We had…read morethe opportunity to meet the owner and artist Rick Fairless. We shared stories of his days in NorCal and marveled at his bike art and murals. What a local treasure you have Dallas! Thank you, Christy & James

Great group of riders, very knowledgeable! Todd and team are world class and cost effective!read more

This is an awesome motorcycle shop, the young guy that's working the showroom area, I think his…read morename is Roman sold me a fmf silencer for my 2024 Ktm 500 xw-f . He knows the product in-depth and is a great salesman ! Especially since I didn't come in the store to buy anything but mostly to look at the new 2026 super duke. All the folks that work here seem to be especially awesome at what they do and focused on customer support which is key for me, That's why when i travel to dallas I always stop in here to get parts, oil, etc. They also have a HUGE amount of parts in stock which is unique and awesome. Thank you !!

I wanted to install hard case saddlebags on my 2021 Street Bob but kept hitting a wall, took it…read morehere with what I thought was the right items. They weren't, Johnny went out of his way not only to keep me up to date but finding the things I needed for me, ordered them and installed very professional. The staff was super nice and fast. My bike looks awesome, Im planning on changing handlebars and I will do it 100% here.

You get what you pay for. They are not cheap! But they are good! It took 7 months to complete the…read morebuild on my bike. However this was not their fault, there were some issues with paint. However after all said and done I am very pleased by the quality of the work and the hard work by the staff. If you want cheaper work, I am sure you will find it and get exactly what you pay for. I highly recommend using this staff. Louie, PJ, Johnny, and Travis are all great to work with.

I just started doing business with Used Bikes Direct in September 2025. I've been so pleased I have…read morebought 8 bike from them and couldn't be happier with the process and personalized service. With the addition of their new service manager Joey their good service department has actually stepped it up a couple more notches. With no hidden costs with a purchase and top notch maintenance, I recommend you do your business their too.

I've tried these people twice. The first time I could never get them to communicate...I knew the…read morebike i wanted but found myself either reaching back out to them by phone, email, or text, only to get nowhere. Gave up on them and bought at a local dealer. A couple of weeks ago I found myself on their site again (glutton for punishment?) but it'd been a few years so I hoped things had gotten better....nope. Same scenario. I'm having to chase them ... to give them my money. Business must be really good for them to ignore potential customers in the way they do. I won't make the same mistake a third time.

I live in Alaska and had a major trip planned to a music festival in Winfield, Kansas. My wife and…read moreI talked about the trip and planned on renting a car after the festival and touring the western states. After her death to cancer I gave up on that and concentrated on running my business. My 77th birthday I decided to do the trip after a friend gave me tickets to Winfield, only I decided to do the tour on a motorcycle, specifically a Harley Davidson Heritage. I was looking for a specific color only done in 2025. Dallas Harley Davidson had what I was looking for. They made it so easy for me, and stored the bike from May to September when I was able to pick it up today, the 11th. I've been riding over 60 years and have spent a lot of time in motorcycles shops primarily in Colorado, Wyoming, and Alaska. Dallas Harley Davidson is the best of the lot, no contest. I would suggest Alaska HD dealers visit this shop and see how it should be done. When I walked in they were ready for me. The bike was detailed and serviced, gassed up and waiting. This, after a plane trip from Alaska the night before, where a lot went wrong. Plus they were so friendly and helpful. Everyone. I can't single out individuals because I want to leave anyone out. Every person employee was amazing, it's exactly how I hope my employees represent my company. I mentioned to them that I didn't bring any shirts packed because I would document my trip with t-shirts. They gave me the choice of any two shirts in the place! In a world where we can be greatly disappointed when things go wrong, and they often do, it is wonderful when something goes 100% right. The ride to Alaska is a little too much into fall snow season, so I told them that I was going to store it somewhere until spring before heading further north. Their sales manager asked if I had a place to store it and I said I had a couple of leads. When I left the shop today I had a place in Seattle to store it. How great is that? Not to mention that the bike is amazing. Thanks Dallas Harley Davidson for helping a huge bucket list item come off without a hitch.

This may be the largest dealership I had ever in. There are two floors and the clothing and…read moreaccessories are in the second floor. The stairs are easy to walk up but there is also an elevator. I was looking for a few tee shirts for guys I used to work with back in El Paso. The gals in the clothing sales department were amazing - the shirts they have in stock right now rock! I also need help getting some riding gear for myself- I needed a lightweight jacket that had the protection in it in case I take a tumble- I came home with a great jacket! I can't wait to go back- there are tons of bikes parked outside!!!