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    Re-Cycle Sales

    3.7 (12 reviews)
    Open 9:30 am - 5:30 pm

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    TX Power Sports

    TX Power Sports

    (12 reviews)

    HORRIBLE CUSTOMER SERVICE! I spent 2 hours this morning on the phone with these people the first…read moregirl didnt have a clue whar she was doing, coupdnt answer basic questions about MCO and shipping, then a guy named Sunny came on the phone and answered my questions, I explained that I had a different address than my billing address to ship the scooter to, he said it was fine, no problem, to go ahead and place my order online, so I did. Went through all the promps which took some time and was a bit of a hassle too, but finally got it all placed and confirmed, then got 2 emails, one was confirming the ord3r and all the details, it all looked good, secons was a link for me to sign up as a member and create a personal account on their site to keep track of the status. I noticed that the order had been cancelled! So I called up again a third time, this time it was some lady in the office, she topd me it was a fraud prevention since my billing and shipping address are different which makes no sense whatsoever at all. She didnt take responcibility, but instead blamed "the system". Good one. Jokes on me. She said I shouldve gotten an email to confirm, but I explained I didnt. Not in spam, not anywhere. No calls. No emails. No nothing. And that I had been on the phone for 2 hours explaining the situation and still she laughed and treated me like it was a joke. I explained that now Id have to call my bank to make sure the funds hadnt been debited before I placed the ord3r again as this time she said Id have to place it over the phone. So Id have to go through this all over again, but this time have no record of it as before. Utter rediculous. So I called the bank and sure enough they had no hesitation or problem taking my $1,861.19, but still cancelled the order immediately. Unbelievable. So let me get this straight, if its a potential fraud issue simply because the shipping address is different than the billing you take the persons funds out yet dont deliver the product purchased? Makes no sense at all. And then NOBODY out of all 3 people I spoke to took responcibility, treated me like a didnt matter. Didnt respond to my situation or concerns etc. And now I will also have to wait at least 5 days before I can use my money as those funds are now pending as spent at my bank! As I was finishing up on my call at the bank I get a call. 30 seconds later I call back and its was TXPowersports under a different name altogether, I had to ask to confirm this, and said somebody had called and Im calling back. The guy was clueless and said he didnt know who it was. I asked who it might be and he said theyd all gone to lunch! He too tried to play dumb about the situation. Blaming it on the "system". So they take my money out, cancel my order leaving me with frozen funds, took up several hours of my day, passed the blame, didnt tske responcibility, treated my situation as a joke, I could even here her laughing about it as I was stressed out and trying to explain, played dumb and didnt have any common sense, left me hanging, and didnt offer to make it right. If they are this awful while trying to buy something I can just imagine how horrible theyre going to be if the item is shipped and has damage or if their is any issue at all with it. Im sure I will not get the paper work to title it on time either if at all and theyll just blame the "system" for everything and pass me around like a ping pong ball and then go out to lunch leaving me high and dry. No doubt about it. These people are awful and treated me like garbage. I would NOT recommend this company or any other name they go by. Arlington Powersports or Affiliated Powersports or whatever they hide behind. They truly dont care at all and youre just a number to them theyd rather not have anything to do with. But theyll have no problem taking your funds in a flash. Amazing how fast and trouble free that is. Thats the one thing they know very well. Thats the only thing they know. Aggravating, frustrating and completely dissatisfied to the max!

    Purchased a trailmaster go kart from them a year a half ago. The kart has been nothing but problems…read morefrom the start. First the battery went bad after a month and they sent out a new one. The new battery went bad after a month. The company said they would not send out a new battery because they already sent out one. Next the brakes went be (fell apart) after very limited use (nothing off road), called any said it was out of warranty. Now the kart won't start. DO NOT PURCHASE A TRAILMASTER GO KART!!!!!!! The quality is terrible and the customer service from TX Power sports is even worse!!!

    Re-Cycle Sales - motorcycledealers - Updated May 2026

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