Eric was great. Came early, charged a fair price, did the work quickly, and did a great job. I…read morecalled him to install a center stand and fix a botched crash guard install on my Kawasaki. Took him probably less than an hour. Not only that, he spent some time helping me learn how to use the center stand and teaching me proper motorcycle maintenance for various parts of the motorcycle. Highly recommend him if you have a Japanese bike (as he only works on those).

On time. Excellent work. Reasonable costs. This was a much better experience than taking my bike…read moreto a shop and leaving it for however long it would have been. Highly recommended. I will call again when needed (which might be soon as I am currently looking to get a 2nd bike).

We just bought a Ninja 650 ABS for my wife. We could not have had a more positive experience! We…read moredealt with Adrian Sifuentes and could not be happier. Adrian was very responsive. He was willing to deal with me over the phone. We live in Houston and had such a positive experience that we drove from Houston to Irving for the bike. I can guarantee that every bike that we buy from now on will be from this dealership. Super cool! THANKS ADRIAN!

I read the other reviews and was surprised . Adrian was so nice and so helpful . I wanted a Ninja…read more650 and couldn't find one in Houston because they are in high demand and the dealerships that them have over priced them . Sammy White's dealership is very responsive and we did everything over the phone and when we showed up Adrian made it so easy. He helped load up my bike on the trailer and was so happy to do it . I would highly recommend coming here and we will continue to buy bikes here .

The service department worked me in same day for my 2013 Polaris Ranger. They were friendly and…read moreknowledgeable. They kept me up to date throughout the day. I have had nothing but great experiences every time I walk thru their doors. I highly recommend them to everyone I know.

went to look at motorcyles, had spoken to frank on the phone that was after i had called 4 other…read moreshops trying to get a price out the door, frank was the only one that did not waste my gime and gave me the real price, and explained about the bike, nick was great too, jessica set me up with financing and nole went over the maintenance schedule, bobby ordered me an extra part and got it to me fast, everything went so well i went back and bought two more dirtbikes, outstanding people

Finally got everything sorted out. My new jeep is on the way. Thank you for taking care of this.read more

bike is ok but listing as street legal is a scam because of the registration nightmare. paid for…read moreassembly which was poor. and the route insurance and tracking havnt been responding for months so don't pay for that if you buy one of these. HUGE MISTAKE on my part for not researching a company that goes under 4 different names.

Shane went above and beyond for my requests and he is awesome to work with. Highly recommend.read more

I reached out to these guys and from the first phone call with Eric to Ronnie to the very end with…read moreNestor was 100% a great experience. Eric- was super nice and got us the deal I needed. Ronnie- Amazing person. I could sit and talk to him for hours and enjoy every second of it. He was so nice and treated us so good. It was my first bike and he gave me alot of tips and encouragement and ideas that I can bring into my learning experience, he made me feel confident. Nestor- in finance another super cool guy and always smiling. He made the process smooth and quick when you have a great personality it makes the buying process so much better. All of these guys were the top of the line, I can see there like a big happy family in there and I love that. I love that I didn't feel taken advantage of just because one I'm a girl and two it was my first bike purchase. If I lived closer I would be begging them to let me join there team!!!

HORRIBLE CUSTOMER SERVICE! I spent 2 hours this morning on the phone with these people the first…read moregirl didnt have a clue whar she was doing, coupdnt answer basic questions about MCO and shipping, then a guy named Sunny came on the phone and answered my questions, I explained that I had a different address than my billing address to ship the scooter to, he said it was fine, no problem, to go ahead and place my order online, so I did. Went through all the promps which took some time and was a bit of a hassle too, but finally got it all placed and confirmed, then got 2 emails, one was confirming the ord3r and all the details, it all looked good, secons was a link for me to sign up as a member and create a personal account on their site to keep track of the status. I noticed that the order had been cancelled! So I called up again a third time, this time it was some lady in the office, she topd me it was a fraud prevention since my billing and shipping address are different which makes no sense whatsoever at all. She didnt take responcibility, but instead blamed "the system". Good one. Jokes on me. She said I shouldve gotten an email to confirm, but I explained I didnt. Not in spam, not anywhere. No calls. No emails. No nothing. And that I had been on the phone for 2 hours explaining the situation and still she laughed and treated me like it was a joke. I explained that now Id have to call my bank to make sure the funds hadnt been debited before I placed the ord3r again as this time she said Id have to place it over the phone. So Id have to go through this all over again, but this time have no record of it as before. Utter rediculous. So I called the bank and sure enough they had no hesitation or problem taking my $1,861.19, but still cancelled the order immediately. Unbelievable. So let me get this straight, if its a potential fraud issue simply because the shipping address is different than the billing you take the persons funds out yet dont deliver the product purchased? Makes no sense at all. And then NOBODY out of all 3 people I spoke to took responcibility, treated me like a didnt matter. Didnt respond to my situation or concerns etc. And now I will also have to wait at least 5 days before I can use my money as those funds are now pending as spent at my bank! As I was finishing up on my call at the bank I get a call. 30 seconds later I call back and its was TXPowersports under a different name altogether, I had to ask to confirm this, and said somebody had called and Im calling back. The guy was clueless and said he didnt know who it was. I asked who it might be and he said theyd all gone to lunch! He too tried to play dumb about the situation. Blaming it on the "system". So they take my money out, cancel my order leaving me with frozen funds, took up several hours of my day, passed the blame, didnt tske responcibility, treated my situation as a joke, I could even here her laughing about it as I was stressed out and trying to explain, played dumb and didnt have any common sense, left me hanging, and didnt offer to make it right. If they are this awful while trying to buy something I can just imagine how horrible theyre going to be if the item is shipped and has damage or if their is any issue at all with it. Im sure I will not get the paper work to title it on time either if at all and theyll just blame the "system" for everything and pass me around like a ping pong ball and then go out to lunch leaving me high and dry. No doubt about it. These people are awful and treated me like garbage. I would NOT recommend this company or any other name they go by. Arlington Powersports or Affiliated Powersports or whatever they hide behind. They truly dont care at all and youre just a number to them theyd rather not have anything to do with. But theyll have no problem taking your funds in a flash. Amazing how fast and trouble free that is. Thats the one thing they know very well. Thats the only thing they know. Aggravating, frustrating and completely dissatisfied to the max!

Purchased a trailmaster go kart from them a year a half ago. The kart has been nothing but problems…read morefrom the start. First the battery went bad after a month and they sent out a new one. The new battery went bad after a month. The company said they would not send out a new battery because they already sent out one. Next the brakes went be (fell apart) after very limited use (nothing off road), called any said it was out of warranty. Now the kart won't start. DO NOT PURCHASE A TRAILMASTER GO KART!!!!!!! The quality is terrible and the customer service from TX Power sports is even worse!!!