Left oil filter loose on brand new sequoia and did not reimburse even though the manager admitted…read moreit was their fault and lost 2-3 quarts

I like this place because if you can hit them at a slack time they move quick on that oil change…read more The cool thing about their service is that you don't leave your car while they do their work. You pull into one of the 2 bays and shut down the engine and sit in your vehicle while they do their work. Things move quickly and their prices are comparable with any other oil change station in Bossier/Shreveport. I'll continue to use them in the future and if your needing your oil changed and see the sign for a Valvoline Oil Change location give them a try.

At the last minute I decided to drive my car from Charlotte, NC to Dallas,TX. As I approached the…read more LA state line my oil light came on and the closest dealership to me that was opening soon was Harper in Minden, LA . I was little skeptical at first because the place seemed closed for business but I'm so glad I gave them a try! The staff there was fast, efficient and extremely friendly! Everyone made me feel welcome and appreciated and valued as a customer! They even popped fresh popcorn for my son and niece! We even observed one of the employees practicing COVID-19 protocols by wiping down the tables and chairs in the waiting area! The bathroom was very clean and cutely decorated. The best part was we were in and out in just under an hour with a new oil change and my tires rotated!Excellent service! Highly recommend!! Thanks for a great experience, Harper Chevrolet!

I have had one of the worst experiences with the Service department that any one could have…read more They were very manipulative and very unprofessional. I was constantly lied to about my vehicle and what was wrong with it. I made the worst mistake that any person could have made by letting my guard down and trusting them. Instead I got played. I told them what part I needed and they pretended they weren't sure what was wrong with my vehicle when they looked at it. I ended up being double charged for going back to fix something that should've been fixed right the first time. All this is because I dropped my guard down when I was told ( I'm going take care of you). It was all about the money and they felt like they had a sucker. I learned a hard lesson. For me to take the time to write this lets you know that this bothered me. If you can't trust the Dealership then who can you trust. By the way I went a reputable business and had my vehicle checked first so not like I didn't know what I was talking about. NEVER AGAIN!!!

I have been taking my vehicles to them since they open their doors in the mid 90s. I have always…read moregot great results. They are very professional. They are always genuinely concerned for the well-being of the customers. They take pride in what they do and it shows in the work that they provide for their customers and their vehicles. I would recommend them to anybody 100%. They are good Christian people. I Love them. I consider them

Great place repairing your car and the price to higher I know this guy about 40 yearsread more

On 8/16/2025, I went to Valvoline (3452 Airline Drive) for an oil change. I have been a loyal…read morecustomer at this location for over two years. During my visit, the technician Monroe told me my right headlight was going in and out and asked if I wanted it replaced. I agreed but asked for the total cost of both the oil change and the bulb replacement before proceeding. Monroe assured me they had two bulbs in stock. He and another technician, Christian, attempted to replace the bulb but broke it in the process. Afterward, Monroe admitted that they actually did not have the correct bulb--despite previously saying they did. I submitted a claim with Valvoline, which led to a meeting with the manager, Morgan, three days later. Unfortunately, this only made the situation worse. Morgan was dismissive, unprofessional, and disrespectful. He refused to acknowledge what happened--even though the bulb was working before his team broke it--and he would not reimburse me for the $20 bulb. This was by far the worst customer service experience I have ever had. As an African American woman, I felt disrespected, ignored, and devalued as both a paying customer and a loyal one. The way Morgan handled this situation shows a complete lack of integrity, accountability, and professionalism. My warning: If you are a woman or a minority, stay away from this Valvoline location. They do not respect loyal customers, and management refuses to do the right thing when their employees make mistakes.

Oil change... took truck to get oil change was first in line and it took over an hour!! this place…read moreused to knock u out in 15-20 mins max havent been in a couple years but wow what a joke

Fantastic ! Fast service. Didn't try to oversell .. will definitely be back highly recommendread more

Went in to get an inspection and sticker. Was not busy at all, they were very quick, and only $23…read morefor two years. Woo hoo check them out.

The BEST!!! This is my new service center! New wiper blades, new headlights, in and out in less…read morethan 25 minutes!!! On a Saturday morning!!! This is also my neighborhood station, so I feel real lucky!!!! This place is awe-some!!!

Had a bad wheel bearing and these guys went the extra mile to get me back on the road. Prices were…read morefair and the service was top notch. These guys are my new go-to shop

Lube Master deserves a 5-star rating for its A+++ quality, affordable service and friendly staff…read more Come to Lube Master for a Texas vehicle inspection or routine oil change if you're in Marshall, TX. When you pull up to the shop, you are greeted by an employee and let them know what services you need done on your car. Then, just sit back and relax on the bench outside or the interior seating area. From beginning to end, service was friendly and courteous. The staff thoroughly explained the services to be performed, keep you updated on the job progress, expected time of completion, and gave recommendations on repairs to be done. They get your approval before proceeding with any repairs. With many competitors in the area, they are the most honest, reliable, and reasonably priced. The prices for their services were very fair and they don't force you to overspend on unnecessary repairs like other places. Service was good, efficient, and timely. Because my experience was such a positive one, I will be sure to return whenever I'm in the area and needing an oil change or Texas vehicle inspection. Thank you Lube Master for doing a great job!

Fast, friendly, and services that are reasonably priced. Went by for a state inspection, and was…read morein and out quickly.