LOGISTICS
I was referred to Burger Physical Therapy through…read moremy insurance provider, Western Health Advantage (WHA), after I tore my Achilles tendon. My copay is approximately $15 per session. Appointments are typically scheduled in advance - often in a series of sessions that span several weeks or months - to ensure continuity of care and steady progress. This consistency has been essential to my recovery.
CLIENT / PATIENT CARE
Physical therapy is not a one-size-fits-all experience - it's a journey, and I'm still on mine. While I'm not fully recovered yet, I've come a long way, and that progress is thanks to the amazing team at Burger Physical Therapy - especially my Physical Therapist, Sam.
Sam is absolutely incredible. She's compassionate, knowledgeable, and deeply attuned to the needs of each person she works with. She meets you where you are, both physically and emotionally, and walks with you - step by step - toward where you need to be. Communication is so important in PT, and Sam exemplifies this beautifully. Whether you're someone who is shy and reserved or more direct, she has this effortless way of adapting her approach to fit your personality and comfort level.
I've had the privilege of watching her work with a wide variety of clients. One moment that stood out was when she supported someone who seemed overwhelmed and resistant to almost every suggested activity. Rather than becoming frustrated, Sam calmly and creatively came up with alternatives on the spot - demonstrating not only her expertise but her empathy. It was truly inspiring to witness.
Personally, she's helped me immensely - not just with manual therapy and movement retraining, but with understanding why we do each exercise and how it helps in the bigger picture of healing and long-term recovery. That kind of education empowers you, especially when you're navigating vulnerability and uncertainty.
TEAM & SUPPORT STAFF
Beyond Sam, the entire Burger PT team deserves recognition. From the front desk to the physical therapy assistants, every single person I've encountered has made a positive impact on my experience. I want to give a special shoutout to Ashley, Margery, Gavin, Noah, Susanne, and Jalila - each of you has played a role in my recovery journey, and I'm truly grateful. You guys are absolutely sweet. I've worked with several of them. They've watched me fumble and make mistakes. It's a vulnerable position to be in, but they've always treated me with kindness and respect. They have always been on top of scheduling my appointments and working myself and my insurance company to make sure the lag time between approvals and appointments doesn't affect my PT and care.
SUMMARY
Burger Physical Therapy in Natomas is truly a gem. What they offer goes beyond physical rehabilitation - they provide compassionate, person-centered care in an environment that feels safe and encouraging.
To Sam and the entire team (Ashley, Noah, Jalila, Gavin, Susanne, and Margery): thank you. You've helped me reclaim a part of myself back that I lost after my injury and reminded me that healing is not just about regaining mobility and strength - it's about having a community that believes in you, encourages you, and helps you find the right balance between mobility, strength, and proper form. I'm so grateful to have found this team and look forward to continuing this journey with them by my side.