I honestly cannot believe how much the quality of Brown Jordan furniture has so seriously slipped; Im astonished at how they manage to keep their reputation intact, at all. I certainly believed these clearly faux positive reviews, showed to me by my designer in Jacksonville Beach, Amanda Webster, when I bought a great number of pieces through her only 2 years ago. 30% of the cushions have torn apart and I'm especially appalled at how badly the powder coated frames have held up. As in badly. On every single chair (14) and 2 chaises the coating has scrapes, is pealing and/or blistered. Two YEARS Later!
And due to the mostly negative reviews Ive now found regarding BJs obviously cavalier approach to resolving all of these major issues (which they don't resolve) I very much doubt the company will stand up to their warranties. I am sickened by how much money I've spent on these high-price, cheaply made pieces of outdoor furniture, i.e. JUNK. I sure hope someone in customer service doesn't even think about suggesting that I would even consider purchasing one more piece of the complete & total trash they sell through the trade.
BROWN JORDAN FURNITURE: RUN, NOT WALK AWAY FROM THIS COMPANY! Look at Janus et. cie or any others considered to be good quality & buy from them. Finally, shame on you, Amanda Webster Design, as you heavily pushed that line to me because they must offer a higher commission when you sell it to your unsuspecting clients.
Buyer Beware!! read more