Dr. Patterson and his staff are phenomenal! They are so quick to be helpful, courteous and work…read morehard to help you get what you need in eyewear! I absolutely love going in there to see what they have in glasses and sunglasses!!

Competent, professional services in all areas of eye care. The staff is very friendly and…read morecourteous. All my questions are thoroughly answered. I strongly recommend Dr. Patterson for all your eyecare needs. Offices modern and clean.

Great eye care. Doctor is aging. He has been an optometrist in Chester for years. I hope someone…read moresteps in when he retires.

Dr Fiel and his staff responded quickly to my need for help with a scratched cornea/ viral…read moreinfection. I was only visiting the area for a short time they jumped on the problem and quickly provided meds. Scheduled to return to the Bay Area Thursday they squeezed me in for a 9 am appt and changed my meds which quickly brought about relief. if you live in or find yourself in Chester, Lake Almanor area be sure to call on them. Thank you Danielle for my clean glasses!

After a bad experience two years ago with an optometrist in Mt Shasta I went to Dr Horn. I can see…read moreagain. I'd been walking around for two years with the wrong prescription. Dr Horn was quick and cordial. The staff is efficient. And quite jolly. Five stars.

This review is long over due since I had the glasses done last summer/fall! But, Needed glasses and…read moreprescription updated... I do not like going to OD offices normally.... but my opinion has changed through Dr Horns office and staff! Not only is he fast and efficient, he is kind and respectful. His staff was very efficient and friendly. I was in and out in record time with new glasses ordered! I was delighted when they came in earlier than estimated also... now in the past I've had difficulty getting use to new glasses (trifocals). However it seemed that the transition was quicker and easier. I'm doing well with new set and looking to have my other glass lens updated. Prices were reasonable also!

Good staff,very attentive, nice atmosphere. Prices seemed…read morereasonable. A really good selection of frames. I recently found an old review that I made and realized that I was completely unfair. Nice place, good work.

We had a minor eye emergency and they did such a wonderful job of taking care of my child. The…read morestaff was kind and friendly, he felt very comfortable despite an uncomfortable situation with his eye. They also got us in right away! I'm so grateful to Legacy for their quick response, attention and kindness. In a small town the little things matter and taking care of your neighbors doesn't go unappreciated or unnoticed! Thank you again.

I love Dr Cullum, She spends her time with you and makes…read moresure you're satisfied. She doesn't try to rush you out of the exam chair, nor does she rush you while you're picking your glasses. Speaking of glasses they are well made. The glasses I spent maybe $160.00 6 yrs ago for just broke yesterday. It's hard to find anything that lasts that long in this throw away society we live is.

From the owner: Your Vision Is Our Visionread more

I really appreciate my eye doctor here. Wait is not long and he remembers me! I get an annual…read morecheck up and he always explains what his tests reveal. I feel like I get special attention!

New prescription not as good as the old glasses. The optician treated me as if I were senile,…read morelying, or ignorant. I am stuck with two pair. Next year I am going to Walmart.

Dr Barnet is grate. He took the time to explain to me everything…read more The problem I had was his stuff. I was not called at any time other then when my appointment was coming.. I would call and was told my glasses were not in and that I would be called when they came in. I would wait a week and call again. After this happened 2 time they found out that they were sent the wrong glasses.at this time I should have been called.i was not. I was told they would be another 2 weeks and that they would call me. After 2 weeks I called and they got a little rude. We will call you when there in. So I waited 1 more week. That when I was told that the lab lost the glasses. They over night them to the office. I got them the next day.. I Belive that the girls in the office dropped the ball. They should have kept me informed. They should have some Kind of way of keeping track of the orders. I understand that the lab had problems. But if they were. Tracking them it would not have taken so long. It took 27 work days. The only call that were made were from me to them. Glasses are a necessity.

Dr holt was awesome but he said they would be able to get me trial contacts that day he said they…read morewould not be my brand, but they would be what I would need for now and that the people in front would help me with them well the lady upfront definitely did not help me. She was rude and downright mean when I told her that the doctor said that they would be able to give me some that day. She said there was no way and then no eye doctor would carry those every eye doctor I've ever gone to has had them in stock for me at my exam and then asked to talk to the doctor again and she said he was busy and couldn't help me at that point then she did not want to give me my prescription starting to order elsewhere. I had to sign a disclaimer to finally get her to give it to me. Absolutely horrible person to deal with.

Staff here can come off very rude. Sometimes I feel like they are irritated and yelling when they…read morespeak to you. Its very frustrating. I don't think its that hard to be kind. They always ruin my mood when I get off the phone with their administration staff but its a small town. There isn't much option. I give it 3 stars because the doctors here are very nice

I've never had a worse experience at an eye doctor's office in 34 years of exams. I'm convinced…read moretheir positive Google reviews are largely self-generated. I was charged $80 extra for a contact lens fitting when I asked to forego ordering lenses through them and receive my prescription directly. A fitting is when the doctor helps you try on your lenses. When I contested the charge, the office claimed that measuring my eyes for lenses was a fitting. No, that's an exam, that's why it's covered by insurance. When I had called the office earlier for an estimate, they said that if I didn't need a fitting of lenses ordered through them, then I would only pay exams. So, fraud. Most eye docs see that my pupils are large and go light on the dilation drops. Here, they don't observe or care. Even with sunglasses, vision was too fuzzy to work on a screen or outside for a couple hours after--and I needed to work--and driving home an hour later was sketchy. Customer service was lacking from almost everybody. The eye doctor didn't seem to care. Most of the time was with techs who didn't provide explanations. The office had noted my birth date wrong, so I was in their system wrong, and no one told me I should bring my prescription. It would have been cheaper to go with my regular doc, even WITHOUT insurance, and I would have more confidence that my prescription was 100% accurate.