Great customer service and doctor was great.. what lacks is the delivery of glasses. It's been…read morealmost 2 weeks since our appt and my glasses came in but my sons are still not here.. hice the 3 star review.. other than the horrible delivery time the rest was great. Will return now that I'm aware of what to expect with the delivery

overcharged for everything. Overcharged my insurance, and me. Cheap frames that didn't last a week,…read morelenses that I can barley see out of. Its worth the drive to Reno or Redding. Don't go here.

Dr Fiel and his staff responded quickly to my need for help with a scratched cornea/ viral…read moreinfection. I was only visiting the area for a short time they jumped on the problem and quickly provided meds. Scheduled to return to the Bay Area Thursday they squeezed me in for a 9 am appt and changed my meds which quickly brought about relief. if you live in or find yourself in Chester, Lake Almanor area be sure to call on them. Thank you Danielle for my clean glasses!

I had my first appointment and everything went great, new office for me. But when I recieved my…read moreglasses, my 4th pair in almost 5 years, I couldn't wear them without getting physically sick. I went in to find out my options. I felt like I was in a fish bowl, I couldn't look in the distance with out getting nauseous, woke up with a severe migraine. My script has changed every year. I know what it's like to have to adjust. I had a minor script, and even he stated I shouldn't have felt that way. He offered me a lesser option but wouldn't let me have it. He just expressed that he felt that I was upset with him when I assured him that it was the situation and not him. He then proceeded to tell me "I feel like your acting like a baby and you need to get over". So I told him that he could no longer help me and I left.

Quiet and unassuming applies both to the location, and to Dr. Brown. Having the convenience of…read moreoptometric services in Fall River Mills is a huge plus, but to have the careful attention to detail that Dr. Brown gives, not to mention the excellent customer service he provides, it is a remarkable blessing too often taken for granted.

Highly satisfied…read more Super nice people - great experience and customer service. Fast and efficient - this place is a machine. One stop shop, has everything from exam to glasses to adjustments. Lots of options and love the individual care and support to find what fits best.

Great facility. Was able to get same day appt. Very thorough and professional. Highly recommend themread more