1. Brown & Associates

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    Columbia, MD

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    Brown & Associates

    5.0 (1 review)
    Open • 8:00 am - 5:00 pm

    Services - Brown & Associates

    Copymaking services

    Printing

    Scanning

    Brown & Associates Photos

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    7 years ago

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    Staples

    Staples

    (34 reviews)

    3.21.25 I came to…read morethe store today for a TSA enrollment appointment. As you enter the store, it is at the tech support center counter to your right. The appointment started on time and only took five minutes to get my fingerprints and my photo taken. Aside from TSA enrollment, they also do passport photos. Other services provided at this location are: UPS shipping & drop off, tech services, recycling services, and printing services (copies, posters, business cards). I've purchased office supplies from here on occasion mostly for ink cartridges. I love all the services they provide and the added bonus is that they are only five minutes away from my house.

    It's no wonder this store has an sverage of 2 stars out of five. I would leave a minus grade if I…read morecould. I visited this Staples location in Columbia, Marland this evening. The store's website says that they close at 9:00pm on Saturdays. Today is a Saturday. Isaiah, the employee whose face is completely covered over by big orange dreads, approached me and informed me that the store closes at 8:00 on weekends. The time was 7:59. I was looking for a certain kind of manila folder that I had purchased at Staples many times. Makayla (sp?) the young mouthy manager, dragged her feet when I asked her to show me where the item was located. Apparently, corporate no longer fully stocks this failing store. The semi-stocked shelves tell the tale. I asked Isaiah to show me where a certain brand of markers could be found. He didn't want to. "You know your stock, I don't, I said to him. "I don't know the stock," he replied, nonchalantly. "You work here. You should know the stock," I told him. He clearly would much prefer being elsewhere. I grabbed a package of 24-pound copy paper. At check-out I tried using two of my debit cards, multiple times. Apparently the system was down and the cashier did not know it. I gave the guy cash to pay for my purchase. What a terrible experience I have shopped at that store for decades. I will never be back. I need to know the name and direct phone number of the regional manager.

    FedEx Office Print & Ship Center

    FedEx Office Print & Ship Center

    (32 reviews)

    I had a good experience at this location. After a very short wait in line, I was in and out within…read moreabout five minutes. The assistant manager assisted me with the process very quickly. I would definitely return to this location for my shipping needs. The store also appeared very organized.

    I am frustrated and irritated that I cannot print off labels through my account online. I had…read moreproblems when I tried to ship via ground since I don't have a scale to weigh my package which is generally an envelope. Today I came in with five 9x13 envelopes that were being shipped by ground to different locations. Given that this was for work, I had to request a receipt to submit to my employer. I always hate to ask, as the associate will have to type each individual recipient label. The worse, is when there is a line and I am the reason why there is a delay. Erika was the associate who assisted me. It took awhile as each label was for a business which requires more info to be typed. After she typed the info for the labels, the labels printed but stalled for the fifth label. The screen showed, "processing...". Long story short, she had to retype all the labels. Ugh!!! I had offered to go to the work station and type up the labels myself, but Erika said she didn't mind. She certainly went above and beyond the call of duty and was pleasant the whole time. I'm sure if I were her, I would have been sour and irritated. Good thing I am not in retail! I like that this location has convenient hours. It is open late and on weekends. Erika informed me that they also have pick up express on Saturdays. Aside from shipping, other services this location provide are: -self serve printing & copying -packaging your deliverables with a service fee (starting at $4.99) -self-service laminator -photo ids for passports -mailing/packaging supplies for purchase -greeting cards and books for purchase -workstations

    Brown & Associates - copyshops - Updated October 2026

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