I want to start by saying my attendant was very nice and didn't appear to have anything to do with…read morethe marketing that brought me in. Based on my experience in marketing and branding, she was clearly following a script she was trained on. The moment I asked questions off script, there were no answers--and no one else stepped in to help. That alone told me this may not be an isolated situation. This location is actually great--right near the LA Fitness I use, surrounded by other health and wellness businesses. On paper, it's the perfect spot for a place like iCRYO. The issue is how I was brought in. My daughter came across a social media ad offering a $349 package for $47 "TODAY ONLY" with a countdown timer and limited availability. Obvious red flags--but we still gave it a shot. As adults who are active and into fitness and wellness, we genuinely enjoy supporting local businesses that align with that lifestyle. I signed up, paid the $47, and within minutes got a call to book same-day. I was told to expect about a 30-minute visit including a tour. When I got there, everything started off normal--check-in, paperwork, quick tour. I've done cryotherapy and compression therapy before, so I was familiar with most of what they offer. For context, I had knee reconstruction surgery at 18 and have dealt with chronic pain ever since. Managing it through fitness and recovery is just part of my life at this point. So trying something new for $47 is typically worth it in the aggregate. The service I received was red light therapy, which I hadn't tried before. It was presented as part of a "$379 weight loss body contouring package." Screenshots of the actual advertisement and messages are included in this review. The attendants description was read off of the brochure posted in the therapy room. It listed about 20 ailments you can treat by changing the settings of the machine (interestingly, weight loss wasn't even one of them). Stress, hormone balance, pain, autonomic nerve balance, and soft tissue repair were some of the options. I chose "athletic recovery," since I had just come from the gym. A pic of that chart is also included. I was told the session is 12 minutes of therapy and was given basic instructions on how to start the machine after disrobing. It lasted about 8 minutes (I timed it while listening to a podcast). It's similar to a tanning bed, flatter and less comfortable. Afterward, the attendant (again, very nice) went into the membership pitch, which I expected. You advertise to get bodies in front of your pitch person, I get it 100%. After hearing the different plans and memberships, I asked one simple question: What would that exact session cost if I walked in off the street? Answer: $39.....? So I clarified--just to be sure I wasn't misunderstanding--that I had just paid $47 for something that normally costs $39. She confirmed that was correct. No other words spoken. I asked about the $379 package I supposedly purchased, and she said that was a third-party promotion and she wasn't familiar with it. (Insert awkward silence) No one stepped in. No one tried to explain it. No one seemed surprised. I turned down the offer to pay more money for additional sessions and walked out the door. On my way to my car, I remembered I grabbed a screenshot of the advertised package for reasons lole this...... Surly if I show her I was telling the truth I would get a different reaction. That was a negative ghost-rider.... neither her or the other two employees in the room acted concerned or suprised that I was baited with a "$379 package for only $47" offer, and the off-the-street price is $39. There was still no explanation or attempt to reconcile the situation. Just more awkward silence and stares. At that point, it felt less like confusion and more like a disconnect between the marketing and what is actually being delivered in-store. It seems like this is their intended model. To continue to be fair: the staff I interacted with was polite, and the facility itself is clean and well-located. That's what makes this more frustrating--because the underlying business seems solid. What I would have liked to reasonably understand (and would still welcome): What exactly is included in the advertised $349 package? How does that differ from the $39 walk-in service I actually received? Why didn't the staff know about the package or advertisement? Does that promotion and result represent their brand the way they intended? The silver lining in this story is the opportunity to share the experience with the review community so others don't get scammed. Beware when you see an iCRYO promotion or advertisement. Over time, you are usually on the receiving end of warnings and praise for businesses and services. Today, I am a giver! My $47 investment will hopefully help another member of the community. In the meantime, my search for new technology that can help manage my pain continues.

I had an amazing experience here from start to finish. My host was very informative, welcoming, and…read morehelpful, which made me feel comfortable right away. I started with the red light therapy bed for about 12 minutes, and it was honestly the best sleep I've had in a long time. My body felt relaxed and energized at the same time -- such a great feeling. After that, I did the compression therapy on my legs and hips, which felt sooo good, especially with all the training I've been doing. I also tried an IV drip that really woke my body up, and then I finished with the cryo session... which was insane in the best way. I went in wearing a sports bra, shorts, high knee socks, gloves, and a face/neck cover -- but next time I'm definitely bringing a hat! I danced the whole time in the cryo chamber to Bad Bunny's "Tití Me Preguntó", which made the experience even more fun. This was my first time doing anything like this, and it couldn't have come at a better time. My boyfriend surprised me with the full spa package to help me prepare for my half marathon the next day, and it was exactly what my body needed. I can't wait to go back. Highly recommend!

Great place for cryo therapy I'm going there 2 times a week…read more Walk ins welcome Always available very short wait time The staff are very professional and responsive Highly recommended!!!

BEWARE! they don't tell you when purchasing but you cannot redeem packages at any location, only…read moretheirs. Purchased packages & lost about $250-300 worth once being told they could not be redeemed at any location. Also, every time I went in the staff really had no clue on the services they are offering, unable to offer a list of benefits without doing a google search on their phone. I would recommend checking out Restore for a better experience. Also, they do not tell you when purchasing packages that they do not expire, one of the benefits of choosing package over membership but this is proven to be false, as my packages expired.

This is my favorite place in the whole world! Everything is kept exceptionally clean, everyone is…read moresuper nice and knowledgeable!

From the owner: The Regen Hub focuses on Athletic recovery, pain management and general wellness. We offer our…read moreclients a variety of services such as Cryotherapy, Hydrotherapy, Normatec Compression Therapy, Percussive Therapy, Infrared Sauna as well as many other recovery tools.

Emily and Gabriella were great & kind as soon as I walked in…read more After checking me in and prepping me they played one of favorite classic tracks and cryo started and it was fantastic Highly recommend this place to everyone

This place is awesome! Alma was very attentive and fun and made the session an enjoyable…read moreexperience! Cryo is great for my tennis recovery! Heading back soon.

Whether you're having pain or simply looking to get back in the game, this is the place for you! I…read morehave a very complicated injury and both Drs Patel and Testa have been heaven-sent. Their quality of care is unmatched in the area and within all of South Florida. I have been to serval chiropractors in the area and none come close to comparison. Here, you'll have a team that not only loves to learn and grow in their profession to be the best for their patients, but you have a team that is also on top of their profession to help you get out of pain and fine-tune your body to move more efficiently and get the most out of your quality of life. They offer PEMF-pulsed electromagnetic field therapy that helps with pain management, neuropathy, chronic fatigue, and more. They offer cupping, dry needling, laser therapy, and - what I think sets them apart the most - they specialize in ART (active release technique). I have a permanent full spinal injury and have a significantly improved quality of life because of their care. I recommend them to everyone looking for chiropractic care and/or seeking to live a better lifestyle and improve their overall health. They are the place to go!

So I found this company on Zocdoc.com And scheduled an appointment with Dr,Alan D.Testa.I highly…read morerecommend scheduling a visit with him.He listens to your concerns.I have been suffering from sciatic pain for the pass 5yr.Tragically felt down the stairs and the pain has been unimaginabl.After my 5th visit with Dr.Testa I have felt a drastic change the pain has calmed down tremendously and am able to enjoy a normal day walking with out limping.I highly recommend booking with Dr Testa.Also from the moment you walk in the young lady in the front whom I forgot her name sorry lol.The energy is amazing she makes you feel so welcome super friendly staff.No need to go else where.

They were not very accommodating. As long as you are paying out of pocket , everything is fine. If…read moreyou have insurance and they state that they accept the insurance, they give you a hard time. DON'T ACCEPT INSURANCE AT ALL AND SEE IF YOU WILL SURVIVE

I have experienced healing in ways I didn't think possible. The Pakulas are truly healers. Yelena…read moresaid she would give me a new body and she did. I'm truly grateful! They are more concerned about a person's health than about how much money they make. Love them for all they have done for me. God bless them!

From the moment you walk in, the entire staff makes you feel welcomed and supported. Everyone is…read moreincredibly friendly, knowledgeable, and truly committed to helping you feel your best. Whether you're recovering from an injury or just working through some discomfort, they take the time to listen and tailor your care to your specific needs Anthony and his entire staff are professional, attentive, and skilled-he explains everything clearly and makes sure you're comfortable throughout the process. The environment is clean, upbeat, and motivating. l've noticed real improvement and always leave feeling better than when I arrived. Highly recommend to anyone looking for effective, personalized care with a team that genuinely cares!

The therapists listened to me and designed programs to treat me as I got better. There was also a…read moregood vibe in the office.

This was my second time here. The first time I was here I tried the cryo facial…read more I tried the infrared sauna which was great, so relaxing. You have it all to yourself, with privacy. I also got to try the cocoon which provides infrared light, burns calories, and vibrates, which feels like a massage . Jeanne Kay, the owner, is very passionate about what she does and helping people.

Ive gone to Jeana Kay forever. Her knowledge of everything cryo and more is a breath of fresh air…read more Had a facial with Sam and will def be back for those too. Bring the littles for salt therapy and treat yourself to all her great body scrupling services. Dont walk RUN.

Awesome place. Amazing people. Very fun. They went out of…read morethe way to stay open for me so that I could get Cryo done on a Saturday. Great times! Highly recommend it.

The ONLY reason I rate Hollywood Cryo this low is that this is my 3rd time showing up and they are…read moreclosed. If I have to call every single time I go it loses big time on convenience. Take note of their weird hours and make sure you call before you go. If it's not open or convenient forget it.