I was driving down 95th on my way to an appointment and I was stopped at a red light right in front…read moreof O'chara and I took a picture of the shop and said I wanted to look into the services that this studio offered. I took a look at the services and booked right away. She does ask a lot of detailed information when booking that I think is very important to know when it comes to getting any services. The day of my appointment I was running behind because I was stopped by a train. I did call and she was very understanding. I arrived 2 mins after my appointment. I was asked to have a seat in the waiting room and the ambiance was amazing. It was very calming and relaxing. I was then place in a room and asked to get undressed. The room was even more calm. Charlene was very gentle, she explained everything that she was doing, she understood of my condition and worked with it and she had conversation to learn more about me. The price point was great for the service and the location is great. I have booked my next appointment already

Most definitely recommend this place. Love the ambiance. Had a waxing done. She was very gentle…read more She explained everything that was going on.

They don't answer the phone ever, left several messages because their online system to book…read moreappointments had absolutely nothing available and I had already paid in Groupon. They say they don't answer phones because they have an online booking system (that doesn't work) and they do listen o the messages but don't return the calls. They have a mean attitude and terrible customer service. I ended up asking for Groupon credit instead. I had to go twice in person just to waste my time and not be treated kindly

Loved my facial with Deborah! She did a great job getting my skin nice and healthy. I felt so good…read moreafter it. Already planning my next facial! It was very clean and the chairs were very comfortable!

I had an appointment yesterday (Sunday) at 3 pm which I thought I would be about 15 minutes late…read moreand I let them know, turns out I walked in the door at 3 pm on the dot! Didn't wait long at all I didn't even have a chance to sit down! Service & environment: The lady at the front desk was nice and knowledgeable and went over the late process and asked a few questions. Service: I can't think of the lady that serviced me but she was nice. This is the first time I ever had anything done to my brows and we went over what I like...easy! She shaped my brows good but next thing I heard was: I NEED TO GET MY MANAGER I think something went wrong. She came back and tried to clean it up after applying tint but just wasn't right. My eyes and skin are so irritated and burning but I didn't know what to expect either.

This is crazy. I've been coming for years and have the yearly wax pass. I'll let this speak for…read moreitself with what I had still attached to my Brazilian wax once done and something was irritating me and I still had wax in my Brazilian area. My water was so rough and NOT gentle at all. I'm disappointed in this service done today.

I like a Relaxed you, I actually love the services. They are reasonable, even after the pandemic…read morethey didn't go up on their prices like so many others. I usually get waxing services...I've had to work with my tech to get exactly what I needed but after a couple of appointments we are now COMMITTED and officially dating. She knows what type of wax works on my body and it works. I would definitely recommend.

Again I visited this location because I was experiencing extreme back pain. Elizabeth was…read moreabsolutely amazing. She listened to me and worked on the areas that were giving me the most problems. Had a deep tissue and this girl really delivered. Was able to finally get a good nights sleep after being in pain for over a week. If you have the chance to get a message by Elizabeth, I truly recommend it.

This was my second visit to Helen's Nail Salon, and I have to say, they continue to impress. My…read morefirst manicure was a gel builder set that lasted through my entire vacation--including saltwater, beach days, and travel--while still looking elegant enough for a black-tie gala that same evening. Today I chose a cat-eye manicure, and it turned out exactly as I envisioned. Once again, they exceeded my expectations. The quality, attention to detail, and lasting results keep me coming back. I highly recommend Helen's Nail Salon and will gladly continue giving them my business. This was my second visit to Helen's Nail Salon, and I have to say, they continue to impress. My first manicure was a gel builder set that lasted through my entire vacation--including saltwater, beach days, and travel--while still looking elegant enough for a black-tie gala that same evening. Today I chose a cat-eye manicure, and it turned out exactly as I envisioned. Once again, they exceeded my expectations. The quality, attention to detail, and lasting results keep me coming back. I highly recommend Helen's Nail Salon and will gladly continue giving them my business.

I called to make an appointment to have my brows waxed and tint. I asked what for if payment they…read moreaccepted and was told credit card, debit card and cash. When I arrived there were 2 people ahead of me. I waited and then a third customer from out of nowhere sat down to have her browns done. I protested but was told she was seated in the other side of the salon. I let that go. Then 2 other people jumped the line. When it was finally my turn, I explained to the woman that I wanted a medium tint. She said "OK." she removed hair initially with tape. Then, she applied the wax. There had to be a few stubborn hairs which she began to remove with a blade. I told her I didn't want that type of removal; please reapply the wax. She complied. When it came to the tint, while I had requested a medium shade of dye, she applied a very dark shade and totally exaggerated my brows. I expressed my displeasure. When it was time to check out, I was told they ONLY ACCEPTED CASH for those services. I had none and was forced to use a use an out-of-network ATM for an extra service fe fee. I will not be going back to this salon.

I had an 11:30 appointment, no one is there. I tried to call. No reply, then a call from them while…read moreI'm on the phone. I didn't grab it fast enough. Next thing I'm getting a message stating my appointment is at 12:30. I had just enough time to get my hair done at 11:30 before having to prepare for a commitment later that day. Then am apology at 10:30 pm and asking if I'd like to make another appointment. Included in this message was that someone tried to call me three days prior. I didn't receive that call! I have decided that I can't do business with a diva who can changes appointments at a whim. This is no way to run a business!

This salon has a great atmosphere inside, very hip but calm. The area has been well developed with…read morea charming coffee shop just across the street (also highly recommended). Mary Pat cut my hair (no color) and it turned out beautifully! It was a BIG change in style, and I was in skilled hands the whole time. She gave me some home styling tips and days later my hair still looks amazing and I'm receiving tons of compliments.

I use to love this place! I purchased 2 $100 massage gift cards and they closed without notice…read more.. sad.

Chrisha was my massage therapist and she was amazing! She's took real good care of me, was…read moreprofessional. She takes great love and care in what she does. I've been stressed for the past couple of weeks and I feel totally relaxed. I can't wait to come back for another massage.

I had an awesome pedicure with Twist today & what made my experience so beautiful was he was…read moreprofessional, along with his excellent techniques for a perfect soothing pedicure.... Very satisfied client, Julia

Ann has been cutting my hair for years, she always does an excellent job. Her shop partner, Lisa,…read morehappens to be my daughter's and son's stylist. They love her. Their skills aside, Ann and Lisa are just wonderful women.

My first time going. I got a facial by Gia and she was awesome. We definitely be going back.read more

I've been going here for years. Gia, the owner, has taken my face a looooonnngggg way. My face is…read morealways glowing now. I actually have a regimen that works for me. Thanks Gia!

It would be helpful to have a posted price list . Anyway, Definitely worth getting gel !…read more Didn't get eyebrows this time but all the other ladies looked fabulous so I will try next time. Toes by Cindy and nails by Nicole

Went today and my whole nail was taken off even after I told the woman (Cindy) it hurt and to stop…read more Manager still charged me and said it was a "cut" keep in mind my whole pinky toe nail was taken off by a cuticle cutter and is nothing but flesh now.