My car broke down actually the axle broke. There was a mix up of address so it took quite a long time. HOWEVER the driver JOHN who responded was an absolute gem! He was courteous, professional, and extremely helpful during this stressful process. If I could ever request a driver for towing it will definitely be John! Thank you!! read more

So I called roadside and this is the company I got stuck with. Car broke down literally 1/4 from my job. They said 45-75 min at 1:30pm.... At 3 pm they said 45 min. At 4 pm they said 45 min. At 5 pm they said 45 min. At 6 pm they said 45 min. At 7 pm they said 10 min. Car got dropped off at 7:45 at the repair shop. Nice. Oh and all the while I left the car in there with the key in it so they can put it in neutral.... So my car sat in a parking lot in Ocean County for 6 hours with the keys in it. 100 degrees out. Can you imagine if I was actually on the side of the road waiting? I will 1000% never use this company again and..... I'll make it a point to tell anyone how bad they really are. Don't so business with people like this. Completely unprofessional. Telling me. 45 minutes every hour. Who does that?? read more

Brothers Towing - Car sat like this for 6 hours. - Towing Near Me - Long Branch, New Jersey

Horrible people. Liers and thieves. Dishonest and cannot be relied upon. Promised 30-60 minutes and showed up after 3 hours. Lied to me that the driver was on site. But, were very quick to process my credit card! read more

The best experience. Fast, friendly, experienced. Made a bad situation better and helped me get to a safe place

Awful. Damaged car by incorrectly lifting. I have never seen such inexperienced behavior and lack luster professionalism to say the least.

First time using my AAA and this company was fast to rescue my car. Was at my location within 15 minutes. We got to meet a really nice guy Nestor , very professional and kind. Thank you so much read more

The tow truck operator was very professional and polite.That's where it ends. The woman in dispatch is a fucking moron. They are contracted by Allstate to handle roadside assistance. Called them after 2 hours waiting (she told me that at 4:30 PM) and said the driver would be there within a hour. Then Allstate called tofollow up and told them I am still sitting here 3 hours later. Allstate straightened it out and moron girl told Allstate it was my fault because I didn't hang up the phone( I made a call right after I spoke to her so I guess I hung up) so the computer could give her a P.O. She had my name and phone number and read it back to me. If there was an issue she should have called me immediatly. So this fucked up adventure started a 4:30 and I got home at 9:00. Someone needs to get their act together. read more

I somehow managed to get my car stuck on a large curb that dropped 2 feet. I thought my car was going to be totaled and was so bummed. Nester came and somehow managed to lift the car and back it up with zero damage the car! He was also funny and friendly. He is my Hero. Brothers towing is the best. Highly recommend. read more

My vehicle was towed last night around 10pm when I pick it up 8hs later I was charge for 2 days Flatbed price $100 they charge me $125 also $35 for not having keys? Like they were going to drive the car Lo g branch police department use somebody who is actually honest this company it's terrible Good luck to anybody that gets towed by this so call Brothers !!!! You should call your self something like REPOFFS read more

My radiator went on my car to I called Brothers Towing in Long Branch. Billy the driver showed up within the scheduled time. He was so helpful and he really went above and beyond his duties in helping me. 4 stars all around. read more

Driver came to install a spare tire per my warranty with Hyundai. He briefly smoked a lit cigarette over my trunk. I will never use their services again. read more

waited 3 hours for a 5 min tow ... may as well push your vehicle home, you'll get there faster.

My roadside assistance through NJM used Brothers Towing as a local contractor. I used them twice. The first time was to attempt a jump start and the second time was for a tow when we realized the battery wasn't the problem. Both gentlemen who came were very professional and friendly. read more

Terrible company! Do not use! They lied about what they would give me for my car! Came to my house picked up the car and then gave me less! A bunch of crooks read more

These guys are great! Howard was there in 10 minutes. He Was very professional! I would definitely call them again!

Adam was my Brother's Towing driver and he was AMAZING and extremely helpful. He made me feel so much better about my broken down car situation with his cheerful and upbeat personality. He is even quite a celebrity in Long Branch with many folks stopping to say hello. What a great young man and I hope Brother's Towing appreciates him! Thank you, Adam!!! read more

I called my insurance company to request a tow. They said 1 hour. Before my 1 hour was even up, they called me 3 times to tell me the driver was running late. Again, after the hour was up, another 4 calls saying he's running late, "he didn't tell me he's running late". "He hasn't arrived yet? Wow! I'm going to call him right now! This is unacceptable." It's been 20 minutes since my last call, when they told me he's running late and will be here in 10 minutes. Glad to know he's driving safe and slow to get here. Unbelievable! Customer service doesn't exist in this industry, and especially not with this company. read more