We had a birds nest in the chimney and they came out, removed it and installed a stainless cap at a…read morevery reasonable price! - Salem, MA

We had an emergency situation pop up where a bird got trapped in our fireplace. We tried everything…read moreto troubleshoot it on our own but could not locate him. I called a few local places that were close by but no one was willing to come out on the weekend, I found Coastal Chimney and spoke directly with the owner. He must have sensed our distress because he offered to come out the same day with no wait. He used cameras for precision to locate the bird that we could not see. Once he found the bird he was able to catch and release it into our backyard in a compassionate manner. We are so happy he was able to make time for us with such short notice. I can't recommend Coastal Chimney enough - we were really happy with our experience and will use them again for our yearly service.

They never came back and finished my job. I was very disappointed in them because they were so…read morenice

Misleading information, not customer friendly. Not knowledgable and unreliable. Came over,…read morediagnosed problem with chimney, charged over 150. an hour and never got back to us with the solution they proposed. Made appointment and cancelled it at the last minute for the installation.

Outstanding Company Call back was promptly returned within a…read morefew hours, set time to come to house , on time, pleasant, quality of work was outstanding, repaired my fireplace, I would highly recommended Fireplace Guys Great job

Hired The Fireplace Guys to inspect two gas fireplaces at their price of $300 each. What was…read moreincluded was unclear, but Derek gave pushback when I asked for clarification. It was a red flag. Jason showed up over a month ago, and the glass in one shattered during the process. I've been calling in an effort to get a repair, and Derek answered a few weeks ago and was beyond rude. They have not answered calls since. It's been a while since I've encountered such an unpleasant and unprofessional business. I don't recommend The Fireplace Guys.

Great service quality and friendly customer service, at a very reasonable price! Would highly…read morerecommend

Duran Chimney fixed my damper with a new, more energy efficient model. The quote was fair, and the…read moreowner is a super nice guy. I feel like this is a great business to work with if you need help for your chimney; good work!

Adam showed up exactly on time, with all of his tools, including Covid-19 PPE. He was thorough,…read moreprecise, and very efficient. His price was extremely reasonable. I would recommend Adam Richardson of The Country Sweep to any responsible homeowner. Carol, Ipswich

Today was the second time I we have used Adam for our wood burner. He was recommended by a good…read morefriend. Both times he was punctual, and tidy. He did a thorough job, including hopping up on the roof to double check the chimney. He is the best.

My chimney required a cleaning, and I used Mark for the first time. I was impressed by the quality…read moreof the service and his diligence. He checked the chimney from the inside. Unsure of its design, he took out his ladders and checked the top where it is joined to a neighbor's chimney. This was the first time anyone had inspected the chimney from the outside. While outside he cleaned out a nearby gutter and also fixed another one that required a screw to hold in place. This was over and beyond what I had anticipated. His work was professional and clean. I would definitely use him again.

Mark was excellent. He sealed my chimney and had to replace a few bricks. He was on time, did great…read morework, cleaned up and offered a great price. Highly recommend and would definitely use him again.

The manager, Greg, was great! I found him polite, clear and responsive- and prompt in his…read morecommunication when answering my many inquiries while we narrowed down our choice. Ultimately, we chose the Escape 35. It's beautiful and toasty. We used our own contractors for gas lines and electric which was the only glitch in the process, but I worked through it and we love our new insert.

Never used them before. I now have had a gas insert fireplace for many years now. Our fireplace…read morewas cleaned when the gas insert was installed by Sunline, who are no longer in business. They used to be on route one and were wonderful to deal with.

Brandon, our technician, was very thorough, kind, and walked us through all the inspection points…read more He also took photos of the inspection to help show us the condition of the inside of the flue. Timely arrival time; he called ahead to let us know he was on his way. Would recommend!

We highly recommend Dave's Chimney Service. Our chimney was in need of repair, to say the least…read more Dave came to inspect and estimate the repairs needed in detail. When the repairs were started we had daily updates. The crew was efficient, friendly and took great care for our roof, gutters and property. What a truly great team. Ann & Rich Medina Peabody