I can't say enough good things about my experience with Phil's Auto Body and Jason. In December,…read more2024, my car was damaged when a bald eagle flew into the grill. We took the car to Phil's for repairs the next week. That was our first time using Phil's. They got me in exactly when they said they could and the communication was wonderful from that time forward. Jason kept us informed each step of the way. They did their best to get the repairs done as quickly as possible, even working late on December 31, so I could have my car for that evening. They will be the first place we call if we need future repairs to any of our vehicles.

I wanted to give this place 4 stars...but one thing hampered my experience. My car had a big deep…read morescratch on the driver side of the hood AFTER I picked it up, was definitely not there before. Easy to work with the staff. Very knowledgeable and they don't strike me as the type to cut corners. They will provide some guidance on the insurance process, but please be aware that you might have to follow up with them to confirm they submitted all of the damage photos etc. Pricing was more than ABRA (ABRA cuts corners, which is why Geico uses them as their preferred vendor), but not egregious. Would recommend this place.

I recently went to CAR to have my aircodioner on my 2006 Scion checked and and re-charged. They…read morewere done sooner and at a lower cost than a chain service center was going to charge. They even said to come back if the air conditioner stopped cooling. They would find where the leak was and repair it. Great service and a local shop

This repair shop is the most dishonest place I've ever been to. The owner is not transparent, rude,…read moreand disrespectful. I requested for an oil change and was quoted $65 and discount of $10 with coupon. Upon picking up, I was told to pay $70 even. I start to question the details but was not given a paper copy to clarify but rather verbally explaining to me about the breakdown of costs that did not add up. Owner said that my Nissan Pathfinder needed more than 5-quart of oil, which is not true. He claimed that $65 quote was just an estimate on my car model, and nothing can be certain until they start to fill the oil. What I don't understand is how can a repair car expert claimed to have 45 years of experience but yet uncertain on the volume of motor oil needed for Nissan Pathfinder. I've changed my own oil and also brought to other repair shops, but never once that I needed or was told that the Nissan Pathfinder needed more than 5 quarts of motor oil. Upon questioning more, the owner gets impatient and started to yell. When I'm about to pay with dissatisfaction, owner pull my key fob aside and insisting that I pay in cash. I protested and commented that the shop clearly showed the acceptance of credit card. The owner told me that he was making me to pay in cash because of my attitude. Not sure why a customer dissatisfaction can be claimed as bad attitude. He simply told me that "now I have your car, what are you going to do about it?" I insisted that credit card is the only form I will pay him. After he ran my credit card, and I get my receipt, I complained that this shop is running a dishonest business and will share my bad experience with all the people I've known. This triggered the owner going ballistic and started yelling again. He even charged towards me and holding on both my arms demanding me to get out. I told him to get his hands off me and not touch me at all. He threatened to call the police on me, which I dared him to do so by questioning what violations have I committed. He kept yelling and told me to get out. When one is caught not being able to explain the unreasonable charges, this person would believe that raising his voice and yelling can somehow justify his dishonesty demeanor. Strongly advise against going to this shop at all costs.

The driver (Adam) arrived promptly, and he provided excellent assistance with a professional…read moredemeanor. I was relieved that he quickly identified the issue, which alleviated my worries and simplified the entire experience. His dedication to helping me out did not go unnoticed, and I will undoubtedly reach out to this service in the future.

I would highly recommend Galeana's Towing! My car was hit…read moreafter a very long night shift while it was parked, and the two young men that showed up to tow my car went above and beyond. They carried my belongings and car seat for me and we're very polite and professional. They also showed up in a very timely manner. It was also in a very difficult area for them and there wasn't much space. They did a wonderful job. Thank you.

I work for a DSP (Delivery Service Provider) partnered with Amazon and we have used this towing…read morecompany a few times to get out drivers out of some sticky situations typically in Lewisburg/College Grove/ Chapel Hill areas but we always have a 10/10 experience when using Mark's towing and we will definitely be using them for any future tows or winch outs. . I usually talk to the older gentleman and he is always super nice and attentive and keeps me updated on any issues, if any. Every time we use Mark's towing they get out to our drivers super fast and are able to get down any back roads we send them to.

Went to my grandfather's funeral, and when I got back, my car was towed by this scammy company…read more AFTER the Uber drops me off, the crabby, rude old lady at the front desk informs me I can only pay cash to get my vehicle out for $500!!! I'm already crying because I'm stressed about the funeral, and scared being in this city alone when my home is 3 hours away. Only accepting cash is a huge red flag, but to make it even better, they don't have an ATM! So, crying, I have to call another uber to take me to an atm to get cash and back to the tow yard. Upon paying the $500 extortion fee, I discover I dropped my car keys in the uber. Now I'm really crying because it just has been a really bad day. I have to call Uber and pay them for the driver's phone number to then pay him to drive my keys back to the tow yard. The crabby, horrible-excuse-for-a-human being at the front desk sees me crying and calling the uber driver, and gleefully sings out to me that if the driver isn't there by 6:00 pm with my keys(it's 5:30 pm) that I will not be able to get my car because she is closing and it will be an additional $65 to get tomorrow. I am STRANDED at this place, three hours from my home, out of money with no place to go, and she could see how scared and upset I was, but she found it pleasurable to add to my distress by being a horrible, evil human being. What kind of person does that? Yep, I made a mistake in my time of shock and sorrow, got my car towed, and paid over $700 rectifying it. But to be treated the way that old lady treated me and to be mocked and laughed at during something so stressful and scary is a testament to what kind of company this is. Thankfully the uber driver arrived 5 minutes before they closed. Now all I can do is spend my long drive home praying that the rude, empathy-lacking old lady at the front desk receives everything she deserves in this lifetime and the next one.

Great service and good price was good too! Quick to answer and get to me in a timely manner. They…read moredid a great job at towing my car to the shop when I had a ball joint bust. Would differently call them again in the future.

Creative has been doing excellent work on my vehicles over many years. I first was going there in…read more1996 when they were in a different location. They are really good at communicating, delivering on time, have excellent quality work and have the best prices in town. This local business is family owned. Definitely would highly recommend Creative Auto Services. They are trustworthy, honest, and good people.

This is the worst experience I have had purchasing and servicing a vehicle. The vehicle they sold…read moreme had the transmission blow out on it within a week. I had it reviewed by a different mechanic, and the Creative Auto told me to tow it to their shop to review it. The tow alone cost over $300, and once they receive it, they told me their "discount" price. Their "discount price" cost more than the full price of the mechanic that originally diagnosed it. What a joke. They won't even buy it back to help us out. We buy multiple vehicles every year for our business, and I was really hoping we had found a good spot to continue doing business. If they can't tell that a transmission is going out on a vehicle they are selling, they can't be trusted to professionally sell or service them.

First time visiting this business - they evaluated excessive noise et al coming from the rear of my…read moresuburban - 45 minutes of time - no charge. I subsequently had them install new shocks at a price well below another shop, on time and the work met expectations. Excellent customer service, friendly staff and a small business to support. They will do future work for me...only two blocks from my home!

My 2016 Chevy Malibu passenger side rear view mirror was knocked off and needed to be replaced. I…read morereceived quotes as high as $933 before choosing E Buck Automotive. I needed to get the cost down and I was willing to drive around with my broken mirror barely attached with black electrical tape while I waited for a used mirror from a junk yard. It took over a month to find a perfect Pearl White paint match. Annie at E Buck was the only vendor who was willing to search for a perfect match used mirror which saved us over 50% off of the cost of purchasing a new mirror and getting it custom painted! My car and mirror looks great and I'm so pleased with their friendly and honest customer service and competent workmanship.

I wonder who is the Duke of Duke's. It's not me…read more Good towing service with a lot of really nice employees and they're pretty straightforward and matter-of-fact - they're located right on Lake Street in the heart of the most important part of Minneapolis you might say, and for that reason I have to give them a lot of credit and say that they are excellent and in a great location and good for a lot of the lower-income people that live around here in the ethnic neighbourhoods and enclaves. I appreciate them and they've helped me out when I needed it on one major occasion and then charged not nearly as much as you might think they would.

Do not use the Bloomington location - I brought my car in to have brakes installed. They installed…read morethe brakes improperly, they made terrible noise for 2 days after. I went to two external mechanics and they confirmed these brakes were not installed correctly. I tried to contact this Dukes place twice on the phone - no answer. I finally got a call back two months later after I dispute the charge. Now they're asking me why I didn't give them a chance to remedy the situation ! Maybe it's because they didn't work the first time and then you didn't call back. Extra bonus - the mechanic spoke zero English..