1. BrookHaven Retirement Community

0

Brookville, OH

Cancel

Open app

Search

BrookHaven Retirement Community

1.0 (2 reviews)
Open • 12:00 am - 11:59 pm

BrookHaven Retirement Community Photos

You might also consider

Recommended Reviews - BrookHaven Retirement Community

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 1
Love this 0
Oh no 0

Verify this business for free

Get access to customer & competitor insights.

Verify this business

Cypress Pointe Health Campus - Skilled nursing town center.

Cypress Pointe Health Campus

3.7(3 reviews)
5.2 mi

If I could rate a Zero I would. My mother was there for PT…read morerehab for a broken leg/hip. One aide, Amy, was fantastic. The care beyond her was atrocious. In less than 48 hours my mother was taken, by ambulance, to the ER for shortness of breath. I stopped by one week later to give them an update to find her room cleaned out & her belongings boxed up! We never rec'd written notice or a phone call re: "bed hold", which I am only now familiar with. Now the staff & administration are lying trying to cover their tracks because they did not adhere to the state standards and requirements. The food, when delivered to her room, was ice cold, inedible. The evening aide turned the a/c, in her room, to 62 both nights. That was the care she got overnight. I do not recommend Cypress to care for your loved ones.

Hi it's been four years since I was at this facility for rehabilitation after a car accident. I…read morehad broken my neck and needed slot of rehabilitation. There was a young guy who came in every night before leaving who washed if I needed anything before he left for home. I can not say that there wasn't a person who wasn't caring and nice. I can only speak of my experience there and I was so thankful that they got me strong enough to go home. Also the family must stay involved with your care. At any nursing facility it's a must. Thanks to all who was involved of my care. The food was okay. If they had something that I didn't care for they offered me something else. I suggest that if something is going g wrong get in touch with the owner.

Photos
Cypress Pointe Health Campus - Villas

Villas

Cypress Pointe Health Campus
Cypress Pointe Health Campus - Front entrance to the Skilled nursing area.

See all

Front entrance to the Skilled nursing area.

Englewood Health And Rehab

Englewood Health And Rehab

2.7(6 reviews)
5.0 mi

This is the worst facility ever. I've had no hot water for 22 days, the administrator is a smug,…read moresmirking incompetent fool. The staff turnover is atrocious, the maintenance guys are massively incompetent, the social worker is duplicitous. For some inexplicable reason, they think having a meeting everyday is important, but they accomplish nothing so why bother? The only good things here are some of the nurses and aides and the psych guy. The food is horrible and I often don't even receive a meal. I've repeatedly told them I can't eat egg or fish and guess what? Yep, eggs every day and fish 1 or 2 times a week. The kitchen is incompetent and for food allergies it's dangerous and here's a hint: fish shouldn't STINK. This review should be no stars, but that's not an option so a 1-star review it is, but they should receive negative stars. There's no compassion, almost a pride in being the absolute worst. They blame shift, but the atmosphere and staff turnover is a reflection of management's absolute incompetence and the enshrinement of the lack of values and the deplorable conditions point directly at management. Don't let your ill loved ones be subjected to this malignant behavior. I have filed complaints with the State of Ohio and the Montgomery County Ombudsman. I will continue to file complaints. Every one of these incompetent bumbling wannabes blame shifts and takes no accountability. What is the point of management if you are NOT accountable? They are putting the moron in oxymoronic. It's Ike dealing with mentally challenged, self-centered, myopic toddlers except toddlers are caring and loving which are attributes almost all of the members of the so-called management team lack. This wouldn't be a believable soap opera plot line, but here we are. The cleaning staff never sweeps or mops, my sheets have not been changed once since I've been here in January or February of 2025 and it's July 17, 2025. This is a direct reflection of the managerial team's lack of caring and massive ineptitude. Sickening. Addition: So, supposedly, the kitchen was informed about my issue with eggs and fish, but guess what: last night they sent just 2 boiled eggs for dinner and nothing else and breakfast today was just eggs with warm kool-aid. I CAN'T EAT EGGS OR FISH. This is a danger to me and to others who may have food allergies. This place is dangerous, mismanaged, and a complete disaster. Do not allow your loved ones to end up here. I am looking for another place because of how grossly inept that management is and how they seem gleeful about it. The administrator's name is Laura and she's a smug, smirking inept piece of crap. Oh yeah, they called in an outside plumber and he couldn't fix the hot water issue and they moved me to another room, but guess what? No hot water in the shower either. I want to say this is a joke, but i like jokes. This is beyond belief; it's a genuine nightmare. Don't allow anyone you know to come here. Most of the aides and nurses have crappy attitudes. Virginia is the only housekeeper that does her job and she has a good attitude. There are some good aides, but so many have a bad attitude and they all complain about Laura the so-called manager. She's a total train wreck of a person and I use the word person VERY loosely. She's a smirking, smug, small-minded loser who couldn't manage to be human if she tried. I'm calling the State of Ohio and the Montgomery County ombudsman every day to file a complaint. Most of the nurses have horrible attitudes and they think they have some kind off power. BWHAHAHAHA. I'm a vet who spent 6 years overseas. I've been all over the world to end up in some shitty Dayton, Ohio area nightmare facility. This is the worst place. I was just served fish again and this morning was eggs AGAIN and I'm allergic. The nurse flat out said they don't care because they saw my ticket with no fish, no eggs and served me fish and eggs anyway. The management, Laura, is the worst type of braindead- smug and smirking. FO.

Highly impressed with all the changes made under new management! It's like night and day!read more

BrookHaven Retirement Community - retirement_homes - Updated October 2026

Loading...
Loading...
Loading...