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    Brookhaven Expeditors

    3.9 (7 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Brookhaven Expeditors

    Property management

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    1 year ago

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    4 years ago

    We hired Nick Marks. He is a drafter. He is good at what he's doing and very responsive.

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    Hpm Property Management - This is the swamp. Been complaining about this for two years. Notice there's no hazard tape around it.

    Hpm Property Management

    (9 reviews)

    Buyers beware. While trying to purchase a condo under their management, we were repeatedly…read moremisinformed by everyone from the front desk to Mary regarding the bylaws on subletting. Thankfully, our attorney pushed them to review their own rules, which clearly state that subletting is not allowed--despite Cory and Mary both telling us it was permitted. It was obvious they were unaware of their own written policies. The experience was utterly incompetent, and they were nearly impossible to reach throughout the process. I never go out of my way to write a review, but this was infuriating enough to make me make sure word gets out.

    Due to an overall lack of transparency and assessing the community members more than their stated…read morecost increases, I am not comfortable with this company managing my property. They are effectively increasing our common charges by about 100% because of an incident that occurred years ago and has not been rectified. It was claimed that they cannot get reasonable insurance quotes because there is an open claim. If I were an insurance company and I saw that they have not been handling this issue properly, I would not want to offer insurance either. So at a community meeting addressing the large and rushed assessment, I held up a sign while everyone was leaving that said "fire corrupt management". As Dave from HPM walked up to me I stated "it's not personal". He then threatened to sue me personally for defamation of character. The management company serves at the pleasure of the homeowner, not the other way around.

    Lims

    Lims

    (2 reviews)

    Is there an award for "Worst HOA Management Company on L.I. " ? If there was LIMS would win that…read moreevery year. First of all they were obviously biased when the vast majority of homeowners wanted to remove board members that were not doing a good job for the homeowners. That would be putting things mildly and I don't want to risk the wrath of a lawyer that is being paid partially by my common charges. I am refinancing my townhouse and needed the Master Insurance Binder and also a letter stating that my common charges were current. For over three weeks of email requests and one phone call, I thought finally that they would provide the documentation that I requested. They ignored me and now the clock is ticking on my closing date and I may get hit with higher fees/and or interest rates because they failed to respond to my politely asked for request. If you have any say with your HOA advise against using this company.

    5 years with them now. Very pretty office over in St James…read more Met with the owner, Linda, to establish management of our co-op community. She makes good sense when you talk, so that made myself and my fellow board members comfortable that we would get good service long-term. Almost unanimously, every single person in our community that said they called LIMS with a problem has said EXACTLY the same thing: "They don't do anything". Yes, they pick up the phone, but it's either an excuse as to why they can't do something or an outright lie! Similar mistakes are allowed by them to happen over and over and OVER! They just don't care! Once they have your account and are getting paid, that's it. Their main role in our community is currently threefold: 1) Act to provide services that they charge for - lawyer, accountant, maintenance loser(I say "loser" because the people they provide are consistently useless). This is the part where they over-charge you for various tasks and act bewildered that changing a window doesn't cost $4300!? Linda(owner): "That's the going rate for that type of job". Really? So the real question should be: "What the hell are you doing with the rest of our money"?! 2) Act as an authority figure. They talk *during the time that they are at the residence*. If you try to call them about anything, there's a million and one excuses why the situation can't be improved or how "due to today's economic climate". Just another way to say "I'm too lazy to do my job of managing" - put the blame on someone else. And a lot of times this Linda owner lady will act in a malicious way that puts a great anger streak on the tenants/people you absolutely don't want to piss off. Then you have an even bigger problem then what you tasked her to fix! But, since this company is useless, the problems snowball - just in time for them to offer you the service(at your expense) to "resolve" the issue they've acted to worsen. That, to me, is a scam. And that leads us to: 3) No accountability. They're not a huge company, but, much like health insurance company phone dead-end black holes, they've mastered the art of passing the buck or talking but saying absolutely nothing. You send an email and they say ask someone else. Or, even better, you call or email to complain about something, and the next thing you know, they're accusing *you* of something else you shouldn't be doing!? Who wants to complain then? Word gets out - don't say anything so you won't get accused of something you didn't expect to ruin your day. Nice management style. If you have tenants that you hate and want to screw over, this is the company for you. But if you need someone to manage a development where your fellow homeowners will grow to appreciate and thank you for your great choice of a management company, then certainly find someone other than these losers. I'm tired of them and have come to have many suspicions of outright fraud, so I'll be moving to replace them in the near future.

    Brookhaven Expeditors - propertymgmt - Updated May 2026

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