Buyers beware. While trying to purchase a condo under their management, we were repeatedly…read moremisinformed by everyone from the front desk to Mary regarding the bylaws on subletting. Thankfully, our attorney pushed them to review their own rules, which clearly state that subletting is not allowed--despite Cory and Mary both telling us it was permitted. It was obvious they were unaware of their own written policies. The experience was utterly incompetent, and they were nearly impossible to reach throughout the process. I never go out of my way to write a review, but this was infuriating enough to make me make sure word gets out.

Due to an overall lack of transparency and assessing the community members more than their stated…read morecost increases, I am not comfortable with this company managing my property. They are effectively increasing our common charges by about 100% because of an incident that occurred years ago and has not been rectified. It was claimed that they cannot get reasonable insurance quotes because there is an open claim. If I were an insurance company and I saw that they have not been handling this issue properly, I would not want to offer insurance either. So at a community meeting addressing the large and rushed assessment, I held up a sign while everyone was leaving that said "fire corrupt management". As Dave from HPM walked up to me I stated "it's not personal". He then threatened to sue me personally for defamation of character. The management company serves at the pleasure of the homeowner, not the other way around.

They insisted that I replace a garage door and the automatic opener as it was susceptible to…read moretermites in my condo. The door looked perfectly fine and the opener wasn't made of wood. They insisted I pay fine after fine, well into the thousands! I helped ensure Camco was let go in my community as well as had an influence in two other condos in the proximity. They are crooks.

Worthless! They are paid to handle all issues with the HOA of my condo complex. The do not respond…read moreto phone calls or e-mails. They do not deliver on promised work. They frequently change personnel, but results are the same. Dr. Len Vigliatore

Would like to personally thank Andrew from Brookhaven Expeditors and the nice woman at the office…read morewho was always pleasant. I was closing on a home and of course without fail the CO for the pool was not in place. Andrew told me not to worry as I still did. It got done in a timely fashion- we closed and everyone was happy. I never have experienced someone with this much knowledge and efficiency before especially dealing with the town! Highly recommend!

... needed a CO and Building Permit for an addition to my home. They took my money and 7 months…read morelater have not done a thing. They do not return calls. I now have to file a claim with Consumer Affairs. After I asked around I found out that these guys have the worst reputation in the Town of Brookhaven. Another firm that was recommended responded quickly and the work was completed within 8 weeks ... stay away from Brookhaven Expeditors ...

Touchtone has been around a good while, has a strong sales pitch and signs up local complexes for…read moreproperty management and accounting services. We have seen long time companies gone and them in.. then also gone also for one - very shortly. If a complex is demanding it may not be a match. They lean toward the accounting aspect. They are not boots on the ground. They are offsite and can coordinate sending of documents more than anything, at their reliable but measured pace. They serve a key function where an on site manager often will not be able to keep up with paperwork. That being said.. Any complex should also keep an onsite person for calls during or after 5 pm and not defer to TTPM. Polite and courteous most of the time. They were ok on a closing with documents but took far too long to get things going with calls all needing to be returned. No person picks up. My thoughts are to manage this type of work for so many units - would be to have a receptionist that always picks up and transfers call in CASE of an emergency etc.

Just want to send a big shout out to Brian & his team from Touchstone management for the amazing…read moreway they have taken over our small condo complex in Deer Park. We feel like we're on the right path in only a short time with this very professional, friendly & experienced company! Thank you all We look foward to working with you!

As a seller's agent, Dominick worked tirelessly to make sure we got the best deal for our home, and…read moreguided us through all the ins and outs of selling our home. He knows the area so well, has a wide network of contacts, and does business with a personal touch. You will be well taken care of with Dominick in your corner.

I own a co-op in this building. In August 2025, my bathroom was damaged by a water leak from the…read moreunit above due to old building pipes. While the building did bring in a plumber, the repair caused additional damage to my brand-new bathroom, leaving me without a ceiling. Four months later, there is still no resolution. I've been met with vague responses, missed timelines, and long stretches of silence. Once the immediate leak was stopped, management effectively disappeared. Old buildings have problems--but competent property management takes responsibility and follows through. This management does not.

The absolute worst ! Management is useless . No one responds to any concerns. There is no way of…read moregetting past the idiots to deal with a supervisor who represents lihtc . Not Einsidler they block you!! My health has been severely affected due to my frustration

I have had the pleasure of working with Rita Miszuk, and Noelle Paige At the East Setauket…read morelocation. They made the sale of my families house quite a bit less stressful, and less painful. They followed up, were knowledgeable, and very friendly. Rita was very professional and did a great job in communicating everything going on all the way. Any time we had questions, or we needed her she was available. I would recommend this office and these two terrific ladies.

Just spoke with Noelle Paige in regards to a listing.. I left a message almost a week ago without a…read morereturn call so I reached out again and got in touch. She proceeded to tell me it's not available when listing is clearly active... She was extremely short and harsh over the phone!!! Didn't ask me any info or if she could help me otherwise. Not a good realtor