Brooke was, without doubt, the absolute best part of our home-buying experience. She's incredibly kind, impressively knowledgeable, and communicative to an outright heroic degree. Honestly, there wasn't a single instance in the entire year we worked with her (and with her assistant, Jacqueline) when an email, text, or phone call went unanswered for more than a few seconds. And this from my wife and me, two people with an unhealthy knack for asking an endless amount of questions, all of which we hurled at Brooke, every hour, fully accepting that she might eventually lose her cool and tell us what exhausting pains in the butt we were being. She never did, though. In fact, both Brooke and Jacqueline got better and better at answering all of our questions as time went on, making sure we knew we had their genuine expertise in our newcomer corner, even when the inevitable chaos hit. And I'm not talking about the 'rona, either, which of course made everything about building a house that much more difficult. I'm talking about our actual builder, who ghosted after our pre-Sheetrock walk, reappearing a month later with news of having to part ways not only with their original building team but also with our main point of contact -- all after our initial closing date was already a few weeks behind. But I won't get into all of that. Who needs to complain with Hippo Realty on your side? Here's the situation, y'all: Brooke Daniel will keep you sane -- the highest praise anybody can give to a Realtor, I'm convinced, having now gone through the process. I said how accommodating she was? Well, you should've seen Brooke when things got truly stressful for my wife and me, how quick she was to say "On it!" to anything we asked her to handle, how motivated she was to translate any legalese the builder or lender or title company suddenly dropped into our overrun inboxes, frazzling our already frazzled brains. You should've been there (but not really) when she came without question to our first walk-through, just when pandemic paranoia hit, keeping her cool yet staying totally mindful of a situation that somehow found us, the builder, the appraiser, and the inspector all in the home at the exact same time. Quick side note about that last bit. As we did our walk, all too ready to tape the entire home in green and blue, Brooke would point out certain things, explaining what they were and why we should or shouldn't mark them for repair, all while seeming totally unfazed when the builder would jump in, talk over everyone, and explain what Brooke was already explaining. I really can't say what was more poignant about that: my frustration with the builder's intrusions (granted, yes, he was only doing his job) or Brooke's professional poise, quick knowledge, and shrewd way of handling an awkward atmosphere. Actually, I can say, because it was Brooke and only Brooke who kept my wife and me sane. And the sanity continues to this day, even. Just this weekend, exactly one month after we moved in, Brooke was there, ever watchful of her correspondence, to offer her support and wisdom regarding our first major new-home issue: a pretty significant wall leak from an apparent lack of caulking. How about that? How about Brooke making good on her promise to stick by us not just during the pre-move-in madness, which she did phenomenally, but to be our Realtor for life? Let me say it again. Here's a business that will not disappear when the mortgage goes through and the title gets signed and the keys are finally in your hands. Here's a team that will not begrudge you a bad-luck builder even during a pandemically frightening time. Here's a Realtor who will be there for you, long after closing, to offer guidance, tips, and calming conversation when your parapet wall starts leaking rainwater -- all through a turbulent stormy night -- robbing you of sleep and, almost, your very frustrated mind. Here's Brooke Daniel, y'all. She will keep you sane. read more

My wife and I moved from Florida to Texas 1 year ago. We were unable to visit Texas as originally planned, so our Realtor (Brooke Daniel) was all too willing to visit the properties we selected on our behalf, and then face time us so that we could view these properties virtually. Thanks to Brooke, we were very happy with the property we selected when we made our huge move. We rented a home when we moved to Texas, but we decided to purchase our own home for the first time. Because we trusted Brooke's expertise and was very pleased with her effort, we contacted Brooke to discuss. She educated us on the difference between having our home built, vs. moving into an already established home. We decided to go with a new construction property. Brooke helped us to locate a Builder, and she put us in touch with a Lender (who we loved). We credit Brooke for keeping us on the straight and narrow path to home ownership, despite several times in which we were going to withdraw from the process. Brooke helped us to realize what the value of home ownership encompasses, and she was very instrumental in the entire process we went through. Her expertise and confidence was on full display from beginning to end, which was very helpful because we did not know what to expect or do. Even after our Closing, Brooke continues to provide guidance to us. She makes it so easy to feel as if we can contact her at ANY time, about ANYthing. We our eternally grateful for the lifelong partnership we feel we've developed with Hippo Realty, largely due to the efforts of Brooke. It's about business of course, but we feel that we have a personal bond with Brooke, which helped us to know that we are more than just a number. We will be requesting Brooke's services if/when we make our next move. Thank you Hippo Realty and Brooke! read more

We first reached out to Brooke when re-located to Austin five years ago. At that time, she assisted us in finding rental homes a couple of times. We kept in touch with her throughout our leases and she was always available for anything we needed. When it came time to purchase our home, she was there ready to assist as well. In our five plus years working with her, she probably showed us close to 50 homes. Her knowledge of the home buying process (especially in the Austin area) are impeccable. She is full of all different sorts of knowledge on homes and was quick to point out different oddities such as surrounding land that could possibly be developed and various, quirky features that can go unnoticed at first. She worked on a Sunday night to get us an answer on our home purchase (which got accepted that night!) and walked us through the entire process from A to Z. She even referred to a better lender, inspector and handyman. Austin is full of realtors and everyone always wants to refer who they did business with. However, I would strenuously refer Brooke and Hippo Realty to anyone who would listen. At the end of the day, you want someone who will go to bat for you on anything and Brooke certainly did for us. read more

Brooke and Jacqueline were absolute angels! We built a home with KB, and it was one of the worst experiences. Brooke and Jacqueline stepped in and took over all the communication for us. They were persistent and always made sure that whatever issue we were having was acknowledged and taken care of by the builder. She is so attentive, always texts/emails/calls asap anytime we need her. Even now, post closing, she is still helping us when the builder doesn't come to do things they need to do. She also recommended a great inspector and was able to advise us when it came to things we weren't sure needed to be fixed or not. It was so nice having someone on our side to deal with/guide us through all the things we didn't understand (this was our very first home purchase). I will absolutely work with Brooke and Jacqueline again in the future!! read more

I would like to personally thank Brooke Daniels and her team at Hippo Reality for providing quality, professional real estate services. Brooke's guidance and thoughtful suggestions throughout the process provided the necessary tools to complete the sale of my commercial property in a timely manner. Her communications and response times were impeccable along with her meticulous organization. Brooke also possesses aggressive sales techniques and marketing strategies that compliments her style. The property listed with Hippo Reality sold within the first six months of the listing although an economic downturn was simultaneously occurring. Brooke was courteous, respectful, pleasant to deal with and always available. I would highly recommend Brooke Daniels and Hippo Reality for any type of real estate transaction. read more

So you've decided to sell your house, but where do you start?! Finding the right realtor is key. Someone who has the answers to your million and five questions, and knows your market like the back of their hand. If this sounds like the realtor you're looking for, then Brooke Daniel and the team at Hippo Realty are who you should call! From start to finish of our insane process Brooke and Jackie kept us as sane as possible and on track. Quick to answer questions, experienced and knowledgeable. It was whirlwind of a fast sale yet still a smooth process. We would choose Hippo Realty a million times over. Long story not so short, the best choice you can make if you're looking to sell or buy a home is to contact Hippo Realty! read more

Brooke has helped me get into two rental houses now. I don't know what I would have done without her or her executive assistant, Jaqueline. Brooke and Jaqueline were very quick to respond with any questions or concerns that I had. Completing an application to rent a house right now is crazy and must be done quickly before it's picked up and they were able to help me do that. I currently live in Kansas and have 3 pets, so it was especially hard for me to find a house. On a quick trip to Texas to visit one house which I did not like, Jaqueline spent the next morning showing me properties before I left for home. I highly recommend Brooke Daniels and Hippo Realty. They were awesome and went beyond what was expected. read more

I was part of a group of three students looking to try and find a place suitable for everyone, which can be a difficult prospect at times. Brooke did an amazing job finding us a variety of places, and when our group decided to split to look for different apartments, Brooke was able to help each of us find a place perfect for each of us. At no point in the process did our group feel Brooke was looking at anything besides our best interests, and she made the experience of apartment hunting go as pleasantly as possible. A wonderful realtor to work with. read more

She is extremely patient and helpful. We originally worked with her at a place in Crestview, and that didn't work. So she sent us a weekly listing of places that fit our budget and requirements. But the help didn't stop there: we went back and forth on adding a roommate, how much we could pay and where. Brooke worked diligently to accommodate our needs and update the listing email within minutes. We probably would not have found our current home had she not double checked to see if it was available on her end. We were so lucky to have her! read more

As stressful it is to find a home for your family, Brooke took her time to make the process less stressful. Brooke was quick to respond to any questions we had via text, phone, or email. With all the information you are receiving during the process, Brooke breaks it down to make it more understandable especially if you are not familiar with certain terms. Even after closing on our house, she still keeps in contact with us. We strongly recommend Brooke to anyone and you will not be disappointed. read more

Brooke was wonderful. As a renter, I have worked with agents who are clearly more concerned with getting you into the place that works best for them or the agency they work for. Not so with Brooke. She was patient and helped us find a great place that worked for us. More impressively, she fought to get us our application deposit back after a potential landlord chose to raise the rent after accepting our application. The best thing I can say is that Brooke has your best interests at heart. read more

Excellent experience working with Brooke. She got all of my parameters, sent me a list of possibilities, and had me set up for showings quickly and all online. I drove to one place, looked at two units, and had my app completed in less than an hour. Through the process, I had several questions and she answered them almost immediately. I'm thoroughly happy with her help and the experience thus far with the condo I picked. I will definitely use her again if I'm in need of a realtor. read more

We recently had the pleasure of working with Brooke and the team at Hippo Realty for the commercial sale of our property. They went above and beyond throughout the entire process, providing regular updates and maintaining excellent communication. Their dedication and attention to detail ensured a smooth and successful closing. We highly recommend Brooke, Jacqueline, and Hippo Realty to anyone looking for a professional, reliable, and client-focused real estate experience. read more

We have used Hippo Realty to assist us in our search for investment properties. Brooke and her team have been amazing, helping us navigate all of our decisions with patience and a no-nonsense approach to the home buying process. Hippo Realty has gone above and beyond to make things happen quickly and seamlessly and has helped us to learn a lot on the way. We plan to use Hippo Realty again in the future and recommend them to all of our friends and family. read more

We worked with Brooke in 2020 to sell our home and again recently to purchase our second home. If Brooke decides to accept you as a client, I can assure you that she (and Jacqueline) will work tirelessly to achieve your desired result. Brooke is professional, knowledgeable and patient. If you're reading this review, don't do yourself the disservice of looking elsewhere; you won't be disappointed. Thanks for taking care of us AGAIN, Brooke! read more

Brooke and Jacqueline are unequivocally reliable and professional. During our purchase process they provided invaluable advice and support relative to our buying experience. Every home repair specialist they recommended was as knowledgeable, and as honest as they advertised. As we proceeded, there was no doubt that every eventuality during our purchase was covered down on with flawless precision. Our purchase was actually enjoyable. read more

Brooke was fantastic and super patient with my husband and I, showing us tons of houses until we found the one that was just right for us and our lifestyle. She responds to communications very quickly and has great current listings that are updated non-stop. Her willingness to take us out at the odd hours & time frames that we had available was so kind and appreciated. Brooke is awesome! read more

We had a great experience working with Brooke. I couldn't believe how responsive she was to all of our requests and questions, and she knew far more than we ever hoped to about the process of renting a home. We knew the area we wanted to move into and she worked with us and allowed us to see a ton of places and kept on top of the landlord, who moved a little slow. read more

This is the third time Brooke and Jaqueline have worked with me. I love them! They bent over backwards for us and made us feel special. Evenings, weekends, and last minute requests were done in order to help us get us the house we wanted! Thank you so much! Also, my husband thought they were great which is really hard to do! ​ read more