October 2022 Brookdale was soliciting business in our development. Our old driveway was bad, so I figured why not replace it. I know nothing about the cost of replacing, so he quoted me a price, then kept reducing. Agreed on price, said 7 year warranty, wrote contract.
Day of work to be done, and that's where troubles started. First, the new driveway wasn't straight and called his crew back, which none doesn't understand one word of English did a sloppy patch job on left and placed asphalt over the grass which is now popping through and crumbling the edges. Talking with some neighbors and they also have some displeasure and learned I was overcharged for a single cookie cutter driveway. I paid the same price my neighbors did who had double wide driveway. I called and spoke with Tommy from Brookdale in May, and he said to call in August for warranty repair for September. Now, October, I tried calling and contacting them many times with no response. They are not answering calls, emails undeliverable, and no website operational. Unable to make contact at all. These guys are crooks, they take your money and never return. Sell you promises and dont delver such as a 7 year useless warranty. Feed you a line of BS, take your cash and run. Also our town requires a permit for soliciting which they did not have abd were in violation. Wasted time and money. Avoid them at all costs. read more