The staff has been kind and knowledgeable. I love the fact that they take the owners health into…read moreconsideration when covid or flu is high in the area. They are knowledgeable. They answer questions and are concerned about your fur baby (pet)!

One of the best places in the state of West Virginia for everyone to take you dogs…read more Over the years they have taken care of our babies are two beautiful golden retrievers we think the staff and everyone there. Five star operation won't find a better place to bring your dog cat bird etc.

We have brought our pets to Hillcrest twelve years now. Although not quite as good (in our…read moreopinion) at first we persisted and, well, they have really stepped up everything in the past several years-- client communication, front office staff and wait times, services offered, etc. The vets and techs are friendly and very knowledgable. And patient with our frightened fur-kids as well. A great facility. We have since moved 2 hours away and still use Hillcrest for routine appointments (Dr Adair is awesome!) and scheduled procedures.

Everyone is always so friendly and helpful! The doctors are always very thorough and take the time…read moreto explain everything. Love this place!

This is a wonderful practice with caring staff members and veterinarians. It has been a few months…read moresince we had a "quality of life" visit for our very old cat. They compensated for the urgency and uncertainty that we felt and provided time, empathy, and understanding. I recommend watching "The Cost of Caring" for anyone who wants to learn and understand what a veterinarian practice and its staff experiences on a daily basis. It certainly gave me a new perspective. Thank you.

My pets WERE patients here for 20+ years. Since before Covid, MVC has been going downhill and…read morecontinues to do so. They were bought out by a corporation and the vets keep changing and then the staff kept changing too. In late 2020, l l had to get angry and rude and demand a different medicine that does not cause seizures for my poor pet. My baby was not going through that horrific experience again. Gabapentin has a huge side effect of causing seizures. The vet did not want to believe me. Also, the staff continually confused and messed up appointments as did the online booking tool once they had one (this was from 2020 up through 2024). And then I was made out to look like the one who booked incorrectly, no their online software is set to the wrong time zone. I'd come with my pet at the specified time and be turned away. Really? Thanks for not caring about my pet's needs. They lost me as a customer forever. I nowadays go to a different vet's office around town. There are many others that do better than this corporation. And I know all prices have gone up but not as much as MVC. It's all about big $$. Just pass and go to one of the many others around this town. Your pets will thank you.

I was charged $90 for no treatment for my furry baby, after waiting an hour and a half, and the…read morevet was a no show. The place has poor cutomer service and poor time management. The receptionist checked in people who came after me and the nurse said the vet will be with you in "just a minute." An hour and a half later I asked the nurse what's going on and she said we will be with you in "just a minute." It was 6:55 p.m. just five minutes before they close. Again,I was charged $90 for no treatment for my furry baby and after wasting an hour and a half.

Dr. Seiler is a true professional and is the best vet we have ever known. He is very kind,…read morecompassionate, respectful and knowledgeable. His interactions with his patients, our pets, and ourselves is outstanding. Thank you Dr. Seiler!

We have been bringing our dogs here for over 5 years, and we love this vet. Dr. Minger and his vet…read moretechs clearly love animals; they're kind and gentle and patient, and they take such good care of our boys. Every time we are there, whether it's a routine checkup or an actual problem, Dr. Minger spends a lot of time with us explaining anything we might want or need to know. He answers every question, even if we have a lot of them, and I never get the feeling that he's trying to get rid of us to get the next patient in. The prices for treatment and medication are affordable, the quality of care is excellent, and the staff is friendly and pleasant. We will keep bringing our pets here as long as Dr. Minger is practicing.

Excellent service provided by Dr. Minger and his team for over two decades. Both of our cats and…read moreour dog have been cared for by Dr. Minger in the last 22 years. Whether it was for regular checkups or emergency care, the service has always been exceptional.

Took my stray-turned-house cat there for his first checkup (this was my 1st time to this clinic)…read moreand everyone was amazing. The front counter staff were friendly and helpful, the vet and vet techs were all so gentle with him and explained everything. Explained all the charges and anticipated charges for his next visit. Even helped me get him back out to my car when I couldn't manage the door and ramp. Highly recommended.

We're new to town and called this morning in a somewhat panicked state (well, full blown panic if…read morewe're being honest) about a change in our big boy's jumping behavior over the past few days. Much to our surprise, they got us in to see the vet today this afternoon. From the time we walked in, we were met with warm, caring smiles, and they treated our boy like they'd known him his whole life. If you're looking for great care for you kitties, look no further.

My golden and saint went in on a short notice booking, and I couldn't be any happier with this…read moreplace. My boys went in and came out healthy and actually a little fatter. This place is in a perfect location for peace and quiet for your pups with indoor/outdoor kennel setups and regular playpen time with other guests....except for butthead Saint Bernards like the one I have who doesn't play well with anyone. I haven't tried all the places in this area, but I'd put my puppies up here any time! Thank you!!!!!!!

Dogs love it! Woods & trails...Be Careful during hunting season ...otherwise great place to hike.read more

Noel and I was in Morgantown WV for my doctor's appointment and we stopped at Petco to shop around…read moreand check things out. The store was semi crowded but it was clean. The staff was very sparse and only 1 register was open. They were having a few really good sells. I would go again to shop here. Noel purchased some items for her new Puppy. Definitely would go back here again

I had a groomer appointment for 3 weeks. Two days ago I called and left a message because nobody…read moreanswers the phone. I asked if the puppy had his shots but not a rabies vaccine, would they still do it. The petco vet would not give him the vaccine because he is too small. Under 3 lbs. no one called back so a 50 mile trip for nothing was made. People it's a phone call.!!!!

My trip to Animal House in Morgantown WV today was anything but pleasant. This is the second time…read morein the last month I've gone into this establishment, each time seeing first hand, horrible conditions for the animals inside. The first time I went in, I was appalled to find multiple snakes with multiple layers of stuck shed, snakes with ticks, and just overall neglect of the reptiles. When I inquired about basic care being met for these animals, I was met with a lot of finger pointing, and blame games. No one wanted to accept responsibility for the conditions these animals were in. A friend and I spent over an hour of our time deshedding a carpet python that the employees and volunteers refused to even handle, we then received a rat which wreaked of rot, and had very recently had its eye gouged out. Whether by another rat or self-inflicted, is unknown. Today, when I entered the store, with the intention of purchasing a replacement rat, I discovered the ball python pictured below. This seems to be one of the ball pythons from my previous visit that was infected with ticks. So I took a picture and then alerted the owner of the dead snake. The owner immediately went on the defensive, asking why I was taking pictures of a dead snake, and sarcastically asked me if I wanted said snake. My response was "well I sure don't now!" She then continued to blame the death of multiple reptiles on the fact that her "overnight shipment" had not arrived for an extra few days. However, the smell of rot in the tank with the ball python, and the state the corpse was in made it clear the snake had laid in there dead far longer than any length of time considered "reasonable." She then tried to blame the smell on one of the many baby hamsters in the tank with this dead snake, and then proceeded to ask me if I'd seen if the OTHER snake in that tank was dead too. She ended our interaction with "I better not catch you taking pictures in the store again." Based on what I've seen, I can only reason that the treatment of these animals is severely neglectful. I hope that by sharing this, either the public is more aware of the conditions that Animal House provides for its animals, or that Animas House improves those conditions. I post this, not to be slandering, or to be mean-spirited, but solely out of concern for the animals.

Needed some goldfish for Nowruz (Persian New Year/1st day of spring)...I was passing-by on high…read morestreet so I thought I'd give this place a try. Service was attentive, friendly and quick. As we walked to the back where the fish tanks are I was surprised to see ducklings, prairie dogs, sugar gliders and chinchillas. Reptile game was also strong...prices seemed decent. I asked out of curiosity the cost of a duckling...19$...heck that just seems like a good deal! I grabbed my fishes and was on my way before I ended up coming home with a bunch of furry friends.