Noel and I was in Morgantown WV for my doctor's appointment and we stopped at Petco to shop around and check things out. The store was semi crowded but it was clean. The staff was very sparse and only 1 register was open. They were having a few really good sells. I would go again to shop here. Noel purchased some items for her new Puppy. Definitely would go back here again read more

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Went into the store at 10:50 am... asked red head gentleman to call someone to get a snail from tank... left at 11:05 am with no snail... he paged someone and no one came... but there was an additional person at front cash register when I informed him to nevermind... terrible service read more

I had a groomer appointment for 3 weeks. Two days ago I called and left a message because nobody answers the phone. I asked if the puppy had his shots but not a rabies vaccine, would they still do it. The petco vet would not give him the vaccine because he is too small. Under 3 lbs. no one called back so a 50 mile trip for nothing was made. People it's a phone call.!!!! read more

Trish is my absolute favorite! I visit this store regularly and I always love talking to her about fish! very knowledgeable! the store is always so clean and the animals are very well taken care of. Will definitely be a repeat visiter read more

Got lied to by a groomer and treated poorly on Mother's Day at the Morgantown store. The assistant manager had a smug attitude even knowing we have been bringing our two dogs there for over 6 years to get them groomed and we have been paying $35 dollars a month for vital came. She didn't care. Done with mediocre groomers with attitudes, won't ever be going back. I suggest spending your money elsewhere. read more

Melanie trimmed my 3lb chihuahua's nails today and it was the BEST her nails have EVER been trimmed!!!! We have lived in 4 different states and been to countless groomers and this was the best her nails have ever looked. I'm so happy I found a good place to get her nails done so soon after moving to Morgantown. read more

Greg always takes excellent care of our dogs! The entire staff does a great job! Price is reasonable read more

This petco location blew my socks off. The reptile/fish selection was extensive and beautiful. Although, I wish the employees helped me out with a question I had. The chameleons were spotted white and I searched why this happens. According to google it's because their enclosure is not humid enough and I was wondering if this was the case! Hopefully not, but besides that I enjoyed my time here and would come back for sure. read more

Petco - Spotted chameleons - Pet Training Near Me - Morgantown, West Virginia

Did such a good job during my dogs grooming appointment, the staff were very knowledgeable about her breed and walked me through the best options for her summer hair cut. I am so pleased with the customer service. Will be coming here from now on! read more

Wide variety of pets, products and services. Very well kept and stocked. Was going to adopt a special needs cat until a manager was very rude to us so we left. Now the cat does not have a home with us. We will be adopting at a shelter instead read more

I have brought my puppy to this Petco since I got her, which is a little over a year, and she has been groomed at least three times and has had her nails trimmed at least three other times in the span of a year. That makes for a total of six visits minimum to the grooming salon at this location, however when I arrived today for my appointment to get her groomed we were turned away. Apparently they are not allowed to admit animals to the grooming salon if they are on any kind of medication, including any anxiety medicine. My puppy is on a slight anxiety medication just because she's a little skittish, and she's been on this medication since the week that I got her. Every time that I visited the grooming salon in the past year they ask if she's on any medication and they tell them what she's on and they take her back after I sign a paper. Apparently the policy about not admitting animals on anxiety medication has not changed, yet they refused to groom her today because of her medication. Very frustrated with the people in the salon, they were unhelpful and one was very rude. The manager of the overall store was kind but unable to help at all, or to provide me with any of the papers that I've signed in the past that have her medication listed on them. I simply don't understand what has changed since the last time she has been groomed, because it apparently it is not their policy and it definitely is not my dogs medication. Probably will never use this location again for grooming. read more

This Petco is smaller than some, but generally has a good selection. Sometimes they're stock is our or low on popular products (e.g.. cat foods and cat litter). They do pet adoptions each week or so. The workers usually are friendly and try to be helpful. They have a pet coach on duty some of the time, which is neat. read more

I was very pleased with my experience this time. Oliver came out looking and smelling great and he was happy and playful, not afraid.

Wow, what a great experience for our Saint Maggie Mae and for my husband and I! We just completed the Puppy 1 Training Class. Our trainer, Josh Leggett, was so knowledgeable and helpful in training us and our pup. The entire staff at @petco was so friendly! We've already signed up for the next advanced puppy training class! Would recommend pet training classes for every new pup family at Petco, University Ave., Morgantown read more

arrived for my regular monthly appointment yesterday and was refused service due to a small med. vet said there was no reason not to be groomed. have been coming here for years with no problems and had temporary meds in the past. groomers have all said she was a sweetheart to work with. she still needs a bath and at 88 i'm unable to do it. university town center petco has seen the last of me or any of my friends. read more

This place sucks. The staff is terrible; I can't tell if the staff is rude or just ignorant? That said - I broke my promise of never going into a PetCo due to their neglect of all the animals that died in the floods around Binghamton, NY. Principals. read more

Kayla the groomer is incredibly patient with my nervous rescue pup. Kayla always makes sure my dog is thoroughly groomed and she always looks great after her time with Kayla. I appreciate her so much! read more

I would say this is one of the nicest pet stores I've been to. The animals are always in vary good conditions and the staff are always friendly and knowledgeable. This place has a large variety of reptiles,fish,birds,and rodents. But despite the large variety of animals I honestly can't say I've seen an unhealthy animal here. Cages are always clean and never too crowded. I'd love to give this place more stars if I could. read more

The Grooming part has some rude staff especially one of the men he was really rude as for the manager I was standing there waiting for my turn and he was checking out a customer the manager was standing right beside him as the customer left with her two dogs the man said have a nice day as she was exiting she said you to when the door closed he said dumb bitch!!! And the manager didn't say anything just smiled and looked at me and said how can I help you when I looked at the cashier he smiled when I didn't smile back he rolled his eyes and with an attitude proceed to ask me my name and my dogs names I honestly was sicken by this and if he can smile and then In front of other ppl not care to say mean things what is he doing to the animals in the back???? I just simply said have a nice day and walked out the store with my pups!!!! I didn't even bother to get there names. I'm kicking my self for that cause I would gladly have put them on here!!! Careful for you pets safety at this Petco..... read more

i have taken my dogs to the grooming salon for many years. trust leaving my dog with them. meagan is the grooming salon is excellent and kind and awesome with my pets. and the really love her. and yes i recommend to everyone to take their pets there for grooming im from masontown wv not fairmont read more

I've had multiple experiences with petco. My most memorable is when a worker told me that betta fish couldn't be kept with any other fish, and that they couldn't even have plants because they were simply too aggressive. Anyone who knows anything about betta fish will tell you that they are a lovely addition to a community tank of compatible fish. I would also like to warn you all to NOT buy reptiles from here. Despite some of the workers being very knowledgeable, the company condones improper care for their reptiles. The best example is how they are kept. They keep bearded dragons and different geckos on sand, and even recommend that their customers do the same. Sand could be deadly for these little guys. Please do your own research before buying a new pet. Do not trust the employees here to help you with proper set up. I'm not bashing the employees by any means because most of them are super kind and try to go out of their way to help you, however they are taught by the store that these conditions are okay when they are most definitely not. read more