The best spray tan I've ever gotten! Katie does an amazing job and makes you feel completely…read morecomfortable. It was consistent and I wasn't left with any uneven lines or missed spots! Usually spray tans leave me looking orange and fake, but RVA Spray Tans made me look like I just returned from a tropical vaca. I wouldn't go anywhere else!

My mom and I love RVA Spray Tans! The application always looks so even and natural, never orange…read more Next time ask for Katie, she makes you feel comfortable and is always so helpful and professional!

I got a spray tan from Alison for my vacation and she was super personable, made me feel really…read morecomfortable and did a thorough job! Not rushed at all and they even keep your shade on file in case you want to go lighter / darker in the future. I'll def be going back!

So...I'm super pale! A few freckles maybe but otherwise Casper. No sunless or any tan in a decade…read more Reviews were great so tried it out for a test run before Mexico. Amazing!!! Alison is awesome, the salon was convenient and the tan lasted a solid 5 days in Mexico even in the hot tub. Tan extender helped. Highly recommend!

After looking online I decided to book a wax with Jasmine. Now let me tell you, SHE IS A…read moreQUEEEEEEN!!!! I've been getting my legs waxed for years but wanted to leave the corporate waxers for a local RVA vibe. Melt is SO cute and I had the BEST experience with Jasmine. Shes so easy to talk to and did an awesome job! She was quick, thorough, and just slays. Would recommend to anyone!!!

Wax...brows...lashes....vibes...come through and grab allathat…read more This is Woman-owned, woman-run, women-led business at its finest. The staff is so sweet, super knowledgeable, and you'll always get in and out to suit your busy schedule. We see you - lighting & attention to detail is unmatched!! Grab a tea from next door & leave your headphones in the car bc the playlist always slaps and you can get some work done at the cute tables while you wait! Parking is great, and the location is easily 15mins away from whatever you've got going on. see ya here next time

The sweetest girls work here!! The tan is high quality- lasting for over a week with the clear…read moresolution!! The salon itself is so welcoming, clean, and cute! 10/10 would recommend!!!

I went to the Richmond location on Main Street and had a great experience. It was my first time and…read moreAbby explained everything and was so helpful and nice! Excited to see my tan develop, but I have no worries about the quality because I see it online and have been recommended by friends!

This is my second time getting a massage at serenity spa. I've been out here from California 2X in…read moreone month. Brianna is great! Best in the country!

My wife and I booked a couples spa day about a month and a half ago. This is important on why it…read morewas booked so far in advance. My wife and I were in Short Pump and decided we wanted to schedule our couples spa day so she called the Short Pump location. I was sitting beside her and they were on speaker phone while she scheduled. They kindly asked if "your husband" would be ok with a male massage therapist. This is a no for me and always will be. It's my personal preference and will never change. My wife said no and they told us it would be about a month before they could accommodate us. We showed up on our scheduled date after working extra late the day before because it takes us an hour to drive to this location and we know it would take up our whole day. After sitting in my sauna for 20 minutes I sat there waiting for 10 minutes for my therapist, who, to my surprise was a male. I explained I did not want a male therapist. He was polite and I thought was going to tell me to wait a few minutes while he figured this out. Instead he said "go ahead and get dressed and go to the front". So that's what I did expecting an employee or manager to come figure out what needed to be done. It's also important to know once he told me this I told him to tell my wife because I know she would have gotten up and left. He said to me "Oh, she's probably started her treatment". He did not walk me to the front or talk to me after in any way. The staff sat at the front desk whispering back and forth so much that I felt uncomfortable and decided to wait outside. 2.5 hours later I get a call saying it's time for my facial. I explained what happened and told them it was a terrible experience and they said sorry and I won't be charged. She also said she would have a manager contact me. Guess what, not contact has been made to me directly. However, my wife called and let them know just how bad and unprofessional this experience was. The manager, Kendall, agreed and said this is unacceptable and she was going to contact upper management to see what they could do. After Kendall failed to contact my wife as promised she called her. Now Kendall told my wife I lied, that never happened, there staff did nothing wrong and they could offer me 20% off if I come back in. Let me be clear on how I feel about Scents and Serenity. I would rather chew my own fingers off than step foot into that spa again. I will eat the money I wasted on this place rather than be treated so badly, called a liar and listen to the excuses the staff made to protect their mistakes. It was clear and I heard my wife directly state I wanted a female therapist and they agreed and scheduled a later date. Oh, let me also explain that my wife probably hadn't even started her session and had a female therapist. They easily could have corrected this by switching. We would have been completely fine with that. And time wasn't an issue. We started 10 minutes early to the excuse of "you wouldn't have gotten all your time" is irrelevant. Look, I'm sure people may love that place. Everything is good until it isn't and the way the manager handled this showed my their attitude towards all their clients behind closed doors and money is the only thing that matters to them.

Ashley is the bomb.com! I literally drive over an hour to be service by her. Her salon is quite…read morecharming and her personality is amazing! She never makes you feel awkward when getting waxed and she leaves you smooth when she's finished. I've been coming to her for a couple years now and she is best person that has ever waxed me. Book today and I promise you won't regret it!

Ashley is amazing!! Prompt and professional service. She personable and friendly. I've been a loyal…read morecustomer for years now.

I agree with others about the employees here. They try to sell you lotion etc and not tell you the…read moredeals they have and try to get you to sign up for an expensive membership. I only wanted to come a few times for seasonal depression to get some light. The girl didn't listen to that and was trying to get me into the expensive beds. Then had fraud on my credit card and had to cancel the card. I had only been signed up for a month and they tried to charge my card and it declined I came in and paid the balance and gave a new card but they charged me a fee anyways. The manager was not helpful. Just a very dishonest vibe here and greedy vibe so I canceled and will never go back here or give them another dime of my money lol

Awesome beds and no pressure to buy anything.I would definitely recommend if you have the extra…read moremoney.

I recently moved from California and was in desperate need of lashes! Lisa came in on an off day to…read moreaccommodate my babysitter's availability, which was so nice of her. He studio is cute and clean and relaxing. She was so sweet and has a great sense of humor. She let me snooze, which I often do during my appointments - but while I was awake she was so pleasant to talk with. My lashes look amazing! I feel sexy again ;) I drove over an hour to see her and it was well worth it. I've had a few technicians over the course of time I've been getting lash extensions, and Lisa is certainly in my top 2. Thanks for your attention to detail and your excellent work, Lisa!

I love getting my eyelashes done and lisa does a really great job. I love how she uses J Curl and…read moreall mink; I really feel there's a difference between the synthetic and the minks. She gets so busy so expect to be interrupted often. I sometimes feel that she's kind of mean, maybe she's just burnt out but I definately feel a difference from when she first started compared to now. Sometimes i'd rather lay quietly and leave instead of engaging in a conversation. Don't use the groupons or ask about it, she got really mad at me for bringing it up and it hurt my feelings. Now, I try to keep it professional...go in, go out. Overall, she does a great job. Pay a visit and you'll feel beautiful after!

Glo-Out scheduled appointments for myself and a family member for a wedding day blow-out over a…read moremonth in advance We got to the salon early and it was CLOSED! Trying not to panic, we started to call around and found a very empathetic person that worked us into the schedule at MOXIE Salon. Moxie employee said they have had several clients of Glo-Out that had a similar experience. (No Show) We received no call or text -no notification of cancellation. Just a CLOSED salon! Very unprofessional! So disappointed!

We were in town for a wedding. They were very accommodating to my daughter who needed her eye brows…read morewaxed. The technician was very friendly and she did a good job.

I went in for one time spray tan. Left looking like Ross on that Friends episode! No instructions…read moreanywhere in the room. Sprays were not even & I ruined a bra due to not being dry - although it is supposed to dry you. THe young employee was nice & stated they'd give me credit, I called 3x before closing to confirm credit & got no answer.

If there was a zero or minus zero star review this would be it…read more.. Was sold a package of 24 visits last year. 2 - Buy six get six packages. There system says I came 9 times. This isn't even true as I kept track and only came 6 times. All of this is irrelevant though because when I came in today I was told I had none. ZERO... they expired. Expired I asked? Yes (they laughed). Sorry! Want to buy more? I was never told I only had a year. In fact I was told the opposite. I was told that they never expire. That's a lot of money! A lot!! Do not trust this business!!