Quick response to my request for a quote. Able to install on our timeline. Very professional. Fair…read moreprice. Love our carpet!!

We appreciated the professional and helpful staff at Factory Direct Flooring. My husband and I…read morestopped by the store because our new puppy destroyed a small section of our carpet, and we needed to replace it. Dan welcomed us and did not hesitate to help us locate a small section of carpet in his warehouse. When we are ready to replace our entire carpet, we look forward to going to Factory Direct Flooring. The store showcases a variety of carpets and flooring that will look beautiful in our home. Thank you, Dan!! We look forward to visiting your store and working with you soon.

Looking to refloor one room. I realize this is a small job but the salesman did everything except…read moreyawn while taking me around the store. No calculator, little interest. When I tried to get a rough estimate he tried doing the figures in his head but couldn't, then said, "Oh, my brain! Sorry, it's been a crazy day!" Then just picked an amount of the air. That was weird since mine was the only car in the parking lot. OK, I used to train customer service at a hospital so I am very tuned into the service I am given as a customer. You having a "crazy day" is not my problem. Walk a mile in my shoes. Terrible service in a completely empty store. I should have been treated a little better. Oh, and next time, put your dog down and quit carrying him around like he is your security blanket while trying to make a sale. Good grief!

We used Great floors to replace carpet in a home we bought. They did a great job!! On time and…read moreinstallation was professional. Looks great!

We recently replaced the 23-year-old flooring in our house. Idaho Floor Supply did an OUTSTANDING…read moreJob. It started when we met the owner Robbie. He explained what our options were and what we could expect during the remodel. The front-end staff Katy and Jenn were very helpful. They answered our phone call and kept us informed about time lines. Anthony and his crew were top-notched. Their installation was EXCELLENT. They were respectful of our house. They showed up when they were supposed to, cleaned up after themselves and helped us to store the extra pieces. As in all large projects they was a glitch. Robbie and his team recognized the problem and made it right. This is all you can ask for. I will probably never have to replace my flooring again. If I did, or if you need new flooring, you could do better than Idaho Flooring Supply.

This month we had to replace the 12 year old carpet in the whole house due to stretching and ripple…read moreissues over the years. Are we GLAD that Rob and Idaho Floor Supply were there to handle the job! Good old customer service throughout the whole process. Robbie and his team took the time to walk us thru the carpet selection, comparisons, installation process and scheduling to insure that the whole process went smooth as silk! In addition his installers, Anthony and Seth, were experts at coordinating and installing the new carpet. No oops, trim scratches, ripples or leftover mess after they installed the carpet. Again installation was as smooth as silk! True professionals in the carpet industry. We highly recommend contacting Idaho Floor Supply regarding any flooring issues or needs.

I'm a senior citizen that recently spent 70,000 at Nampa floors…read more I was significantly overcharged by their employee in a scam , I have the evidence that my receipts were changed after purchase and their salesman falsified change order and price matches without my approval or signature and worke with the contractor to then distribute funds back to them they were working together. After reaching out to management they have admitted that their employee was fired and they have not offered any remedy in getting my overcharged back over 14,000 !

We began the research and flooring change discussion back in November of 2024. Danny- our sales…read morerep- was fast, didn't pressure us, and gave us a fair price and did so quickly. We finally went ahead and replaced the carpet with matching LVP just this week, and he made the process really easy. The hired installers did the work in about 5 hours and they were polite, efficient and did a great job. If we ever need to have more floors done, I'd contact this company without hesitation

We used Capell's to put in new carpet and laminate. They were extremely friendly. I love that they…read moreare local and family run. We wanted to match a laminate that we had previously put in and even though they didn't have it in stock, they helped us locate it and put it in so it matched perfectly. Prices were competitive. They were timely and had great follow up. We felt very well taken care of.

We always disliked our hardwood floors because of the reddish color but never did anything about it…read moreuntil a slow leak caused water damage. We almost replaced the entire main floor, but Capell Flooring educated us on the quality of our existing wood and how it could be saved. Justin spent so much time showing us how refinishing the floors with the right stain would transform them, even sampling different colors on extra pieces until it was perfect. They saved us so much money and the result is absolutely beautiful--we don't despise our floors anymore! The team was incredibly respectful of our home while we were away, texting progress pictures often. They felt like good friends who took genuine pride in perfecting our home. We will always recommend and return to Capell Flooring!

We had Terrence come out and clean out our drier vents. We had received one of their mailers, and…read morewere excited to see that they go beyond just carpet care. Terrence and his team arrived within the three hour window, were efficient, tidy, and professional. Overall very pleased with their service and with the coupon, it was well worth the price. No longer a fire hazard, and hoping my drier runs more efficiently. A huge wad of debit and lint was removed, and I have great peace of mind. Two thumbs up!

Great thorough job carpet cleaning our house before our move in! The enzyme addition took the smoke…read moresmell out of the carpets so it was perfect. Thank you so much!

I contacted Brandon at the Nampa office and he was able to find the 5 boxes of flooring we needed…read more Even though it had been discontinued. In 40 years in construction this is the best service I've received. Great service

At this point, we are very disappointed regarding a couple of issues. The sales lady, Nariah, will…read morebe nice to you, but won't disclose everything you thought you'd be getting. What you picked, it's not what you get. Quality is horrible and she avoids answering your emails and messages. I WILL NEVER DO BUSINESS WITH THEM EVER AGAIN!!! And we will follow up with legal action.

I reached out to Tightlines Construction, along with other companies, and Jeremy replied right…read moreaway. Others either didn't respond, dropped communication mid-way through or were just simply not kind (unreal). This was not the case with Jeremy. He was always prompt, thorough and respectful throughout the quoting process. Turns out this is very rare. Additionally, his pricing is fair and the bid was very clear, inclusive/complete and never changed throughout the process. We decided to go with Jeremy because of these things and could not be happier with the outcome. Every step of the process was outlined and followed. Jeremy was super easy to work with leading up to the project. He was more than willing to help us and work with us based on our needs. This was not "just another job" for them, and it showed. When Jeremy and Victor arrived to start our project we were immediately impressed. They were some of the best we have ever used. They were on time, respectful of our home, clean and truly paid attention to the details to ensure our fireplace was exactly how we envisioned. They didn't rush through just to get to the next job. You can tell that these two truly care and want to deliver the best job for their customers. I would highly recommend you give them a call. We already have our next project in mind and we will, without a doubt, be using Jeremy and Victor. Thank you both so much! We truly appreciate you!

We recently reached out to Tightlines Construction to have our shower re-tiled. General contractors…read moremade us nervous as the last company botched the initial job, and we've heard horror stories from our friends. Well, Jeremy and Victor are not your typical handymen/contractors. I don't believe you can find a better option to do your remodel/renovation work. When we submitted a service request, we heard back in minutes. Jeremy is an adamant professional and has a no-nonsense communication style. The work was completed on time, looked exactly how we hoped, and there was no haggling or talk of extra billing. Jeremy is a man of his word - something that seems to be rare these days. I will be recommending Tightlines Construction to all my family and friends.

10/10 A+++ I can't recommend Charlie and Carpet Geek enough! Charlie was super easy to communicate…read morewith and incredibly helpful throughout the entire process. He even followed up to make sure we were 100% satisfied with the work. There was one small spot I had hoped would be stretched a bit more and he promptly scheduled an appointment to fix it, ensuring we were completely happy. We had several rooms stretched and the quality of the work was excellent, fast, professional, and it looks amazing. If you need any carpet work done, Carpet Geek is the team to call. Thanks so much, Charlie!

Andrew did a great job!!! Quick and speedy, plus he was very polite. I will use him again.read more