Ian was extremely helpful in helping find us our new home in Park Slope Brooklyn. He spent an…read moreentire day with us looking at places, and helped us through our application process as well. He also offered to pick us up and help drive us around to different units. This is not to mention all the phone calls and exchanged emails to find us the perfect set of apartments we could view in such a short period of time. The personal touches that Ian put into working with us and is the reason that I'd recommend anyone to him if you're looking for a new home.

I used Christie property group a few years ago when I was looking for a place in the Bronx…read more Working on a tight budget and being picky, doesn't make apartment hunting easy. However they were very patient and understanding to my needs. I spent some days touring the Bronx with them until I found exactly what I was looking for, they never made me feel rushed or obliged to rent something. Recently I referred a friend to CPG who was looking to move out of the city because of noise pollution. One of the guys at the office, Rafael took her to L.I.C where she fell in love with the place. She had some kinks at first, but once the deal was finalized she was beyond pleased. If your looking for a professional realtor, I would highly recommend coming here first!

I had an extremely disappointing experience with Smadar in her role as the listing agent for my…read moreformer apartment. Her conduct throughout the leasing process--from move-in to move-out--was consistently unprofessional, misleading, and at times deeply concerning. Move-In Mishap: Despite claiming to have worked with the building for years, Smadar completely botched my move-in. Once I paid her the broker fee and signed the lease, she didn't provide any guidance about the move-in process--not even basic information like where to pick up the keys or how to access the building. I had to find out on my own that I needed to reserve the elevator in advance, which is standard protocol for the building. On top of that, she failed to inform me that weekend move-ins were not allowed, a basic building policy. As a result, I made a trip to NYC only to be turned away. Thankfully I lived just two hours away--but had I been relocating from farther, it would've been a costly and stressful mistake entirely caused by her negligence. Undisclosed Property Defects: Major issues like a permanently fogged window (due to internal condensation) and a dishwasher that frequently filled with foul-smelling water were never disclosed during the showing. I later learned Smadar was aware of both issues, which makes the omission all the more troubling. Ongoing Misrepresentation: During the final months of my lease, I personally witnessed Smadar showing the apartment to prospective tenants while continuing to hide these same problems. This wasn't a one-time oversight--it was a pattern of misrepresentation, violating basic ethical standards in real estate. Unsafe and Unaccompanied Showings: On two occasions, Smadar allowed strangers to enter my unit for viewings without accompanying them and one time, without notifying me. This created serious safety and privacy concerns and is illegal. Unprofessional Showings While on Vacation: While she was on vacation, Smadar arranged for someone--whom she never identified--to show the unit on her behalf without informing me of who would be coming or when. This person arrived over an hour late with no communication, creating confusion and unnecessary concern. The lack of transparency and coordination was unprofessional and unacceptable. Security Deposit Issues: After I moved out, I was charged a $140 "cleaning fee" with no justification, even though I had left the unit spotless. Only after pushing back legally was the full deposit returned. This reflects a broader pattern of trying to take advantage of tenants. Contradictory Lease Communications: I was told I could not renew my lease because repairs were scheduled and the new lease would begin May 15. However, I later discovered the unit was listed as available for April 15 on StreetEasy, with a $200 price increase, and a new tenant moved in just days after I left. This misleading communication raises serious questions about transparency and fairness. Inappropriate Requests for Personal Information: After I vacated and closed my utilities, Smadar asked for a copy of my final ConEd invoice (which I provided, redacted). She then insisted I share my account number, which is tied to private personal information, claiming the new tenant couldn't register the address (even though there wasn't supposed to be a tenant until May 15). Given her prior conduct, this request felt inappropriate and invasive. Reputation Among Building Staff: Don't just take my word for it--Smadar has a poor reputation even among the building staff. If you want independent confirmation, contact the management office at 2 World Wide Plaza at (212) 765-0846. Ask to speak with any of the long-time staff members. Everyone I spoke to had strong negative opinions about working with her. Overall, my experience with Smadar was defined by miscommunication, deception, and disregard for basic professional standards. I would strongly advise other renters to proceed with caution before working with her.

I was referred to Direct Properties by a close friend. They provided highly professional service,…read moremaking the experience seamless, easy and exciting. With their help, I was able to find everything I was looking for - a clean and fully furnished apartment in NYC. The pictures of the apartment were just as advertised. I was more than satisfied with my experience with Direct Properties!

Several years ago I needed to find an apartment quickly. I contacted Mark Ritchken at the NY…read morePrivate Realty Group. I was blown away by how quickly he found apartments within my budget and in great locations. He was professional, courteous, thoughtful and listened to my needs (all important qualities in a broker). In addition to his professionalism, he is most entertaining. He has so many great stories to tell -- from moving to New York City from South Africa to helping granddaughters of former U.S. presidents purchase apartments to sharing his experiences about rubbing elbows with the rich and famous. Ultimately, I found an unlisted apartment in Queens (I hated moving out of Manhattan) and decided to get out my passport and change boroughs. Mark was incredibly understanding. He actually encouraged me to take the apartment because it was such a deal. Next time I am in the market for a new apartment there is only one agent who I will be turning to to be my agent: Mark Ritchken. He knows the coolest spaces, the coolest neighborhoods and he's a great guy.

I was referred to Mark Ritchken and NY Private Realty Group through a family friend and they did a…read moregreat job helping me find my first apartment in NY! Mark was great to work with and really went out of his way to find the perfect place I wanted. I am moving from California and had to work with them via email and phone when I couldn't be in town to see apartments. I completely trust Mark's judgement and he didn't waste my time with run down units. He has been working in Manhattan for a long time and has built many professional relationships. He was able to use those connections and find the perfect place! Mark helped take the stress out of finding a place to live in such a competitive market. I will be sending all my friends to see him when they need help and I will be back myself next time I need to move!

Awesome building with a beautiful view of Brooklyn and Manhattan! Tenants are friendly, the super…read moreis crazy in all the best ways, and the management is Twilight Zone nice!

Living in their 300 Graham Ave. property. While the Super is nice, the constant leaks and…read morerevisionist memory of the building owners are not. Rather than dealing with the issues, the landlord threatened to sue to get us kicked out, as opposed to fixing the issue of water coming in through walls, ceiling, and water dripping from light fixtures every time it rains. Luxury living my ass.

Excellent and pleasant showing of an apartment on York Ave. that they…read moremanage. Very,very professional...not pushy at all. Will seek them out again.

I am a Cornell graduate who resided in a NYC building managed by Glenwood Management. I moved out…read moreafter one year because Glenwood Management does not believe in delivering heat to its tenants during the winter months. Moreover, the building was poorly maintained. I have since learned that the lack of heat and services is true of many buildings managed by Glenwood. I have learned my lesson. i will NEVER rent an apartment in a building managed by Glenwood ever again!! Renter beware!!

Absolutely NOT‼ I submitted my documents ID and other paperwork I emailed this morning and the…read moreemail stated that it was no longer "Sorry, we were unable to deliver your message to the following address." How legit is this realty? Who actually has my personal documentation?

I wish I had time to sue them to get my brokers fee back. They got me a lease with the "owner" of…read morean apartment in astoria. Sounds good? Until a loud man shows up at my apartment door demanding to know why I'm living there instead of his tenant. Turns out, this guy owns the building, the supposed "owner" was his tenant and was illegally subletting me the apartment. Way to go Highline. Real quality due diligence you got there. Needless to say it was a huge mess to clean up. Do. Not. Use.

I have been a tenant since June and I am more than happy with my apartment. The onsite manager,…read moreJohn, is great as well as every staff member on site. The door men are friendly as well as maintenance staff. I put in a work order and things are fixed that day. 4.5 stars would be my real rating- only because there is no A/C in the apartments and the laundry downstairs does not clean your clothes. (I've tried it more than once thinking maybe I did something wrong or had a bad washer- nope. They just don't get your clothes clean!) I searched for an apartment that had laundry in the building and I can't even use it. I now resort to sending it across the street. As long as they keep the rent reasonable there is no reason I would move out of this building. It is a perfect location with the one directly to the right, the C/E to the left and walking distance to F/M and N/R. Update- still 5 star. (July 2014) Signed another lease here. Not moving out unless the kick me out lol :)

I lived in this building for three years and loved every day of it. The staff is friendly and…read morehelpful, repairs are done almost immediately, and the people who live here are very neighborly. I wish I had never moved but I can't wait to get back. This is the first place I'll look for an apartment when I do.

Great place to live! Apartments are huge and clean. Guy is a great manager and awesome to deal…read morewith. He is very responsive and professional.

Great apartment layout and everything is pretty new. But, the management is by far the worst I have…read moreever experienced. Garbag areas on floor are not kept up with very well. Been waiting 3 months for simple fixes that were all cited on my walk through check list. Luz is completely useless and not interested in helping.