Thank you Ben, fast service and got the job done. Nothing worse than a plugged up toilet.read more

Quick reply, competitive pricing and great service. Ben is an honest business man. I will be using…read morehim for any future plumbing work I need. Highly recommend reaching out to Ben if you need any plumbing completed.

If you have a problem with their repair, you could call them, but they won't return your call.read more

The Drain King Company is top notch plumbing, total drain cleaning, expert diagnosing. This…read morecompany gives exchange in abundance! The owner spent several hours with me last late afternoon into the mid evening finding more clogs and thoroughly flushing them out. These were never identified by the home inspector when I purchased this ole "dream home" in beautiful Longview. After the purchase, drains kept clogging; we never could be confident to use sinks, toilets. Joe at "Drain King" Company knew why, explained and set up a plan for future adjustments needed to keep our lines clear. He didn't just leave after one toilet unclogged, but searched out other problems until our whole home now has entire clear pipes. And he wasn't bad on my pocket book at all! The master plumber - owner at this company has been doing this trade as a teenager, now still a young man, with tons of energy and optimism. He really grins when the plugged line finally lets up and burps. You really will get your money's worth plus more when you have Joe over to deal with your pipes! We would have unnecessarily replaced a toilet had we not found The Drain King.

Andrew is an honest HVAC technician and standup human being. I worked in HVAC wholesale for a few…read moreyears and got to know the majority of companies in the area. There are only a handful you can trust, Andrew being one of them. Whether you're doing a new instal or need a repair, you owe it to yourself to get a quote from him. That is if he has any availability haha. I had an issue last year with my A/C. Had a company come out right away and the tech tried to sell me on something that I didn't even need. Finally was able to get AC NW out , and the rest is history. Andrew was able to fix it, without over charging me or upselling me on things I do not need. He's a dying breed in the trades industry. Worth every penny!

I was impressed with Andrew from the first contact through the completion of the unit installation…read more He is very knowledgeable about the mini split we went with; the things he told me were totally in line with the information I read online. My dad ran his own construction firm for years and is a very honest guy. Talking with Andrew reminded me very much of talking with my dad about how to proceed with various projects around my home. He was competitive with the price, and I think it was very fair. I will have him out at servicing time, or if repairs do come up. He is not the biggest company out there, but he is the best. Doing business the way it used to be gives you the information to decide. I knew everything was going to go 100% issue free. From my first contact with him would recommend him to friends and family.

First, let me say that we overall are very impressed with Renaud heating and cooling.However, we…read morehad a service called done last year, and after the service call, I noticed that our hvac unit, which is mitsubishi split unit was leaking during the summer, so I shut it off, and we didn't use it all summer. This summer I turned it back on again, it ran for a couple days and started leaking again and I thought, huh, this is weird. So instead of calling for a service fee, it is the weekend I went online, went to YouTube,and saw how to take the thing apart. I noticed that the drain tube for the condenser was not hooked up to the drain PAN. So every time it was working, the water wasn't going anywhere, except for down the front of our wall. Anyway, long story short, I'm sure it was just to skip over, but if your unit is dripping, take it apart and make sure that the back of the drip PAN is hooked into the condenser water line probably using wrong terminology.

My crazy electrical problems... then comes Renaud to the rescue!…read more 1. son places plastic in outlets... not funny! 2. buzzing from my breaker box.. scary! 3. on the weekend... heat gone... bad connections to thermostat. Renaud already fixed the capacitor and the sequencer this year.. I can hold the flashlight and fly a plane but I leave it to the experts to do my electrical. Safety First! Thank you for great response, friendly and professional service.

I'm not one to blast businesses online. But after much thought, I feel like my experience working…read morew/ Patrick @ PMS Plumbing warrants a response. If for nothing else, to be used as a cautionary tale. I stopped recommending Patrick several years ago when he no-showed on two separate referrals (one being my dad and stepmom). So, I knowingly went against my better judgement when I hired him to rough-in the drain/vent lines on an investment property I'm remodeling. My go-to plumber (shoutout to Mark @ Pipe Dream) was booking over a month out and I couldn't wait that long. Since Patrick had, in the past, done good work for me, I felt like I could look past old mistakes in order to get the job done. That was Mistake #1. Mistake #2 was when I paid him the remaining portion of my bill when he hadn't finished 100% of the work. He had finished the large majority of the job by Friday afternoon and said he would make sure it was ready for my permit inspection on Monday. So like I said, I paid him out just to make it easier on both of us. Many things went wrong over the course of this job. Things that under normal circumstances I'd deal with and chalk up to the cost of doing business. But based on his responses (or non-responses), I'm finding that difficult to do. For instance, before I paid him out I noticed that instead of using a hole saw to route pipe through five load-bearing studs he severed the studs entirely. He also severed a load-bearing top plate to pass a vertical vent. When I asked about it he claimed it was how it's done in the trades. I doubted the accuracy of the statement as the header was already sagging from loss of vertical support. I later confirmed my doubt with the inspector. I shouldn't have paid him out until all of that was fixed, but I did because I'm often easy-going to a fault. I fixed all aforementioned issues myself. Unfortunately, we still failed the permit inspection due to leaks. He did come back to tighten those up and we passed inspection the following day. The biggest issue was the tying in of all the drain lines into the main sewer connection. When he bid the job I told him the sewer line was stubbed into the crawlspace. I thought it was, but I was wrong. He didn't look in the crawlspace for himself prior to bidding the work. So we both made errors. I admitted mine - he would not. We ultimately agreed to split the cost of the additional materials necessary to finish the job, and I agreed to have it on site so he could stop by and make the connection the next day. He never paid his portion and failed to complete all of the work when he came back. Telling me he still needed a couple fittings he didn't have, so he'd be back "tomorrow". He was hired under the pretense that the work would be done by the end of last weekend. So yesterday I began getting impatient and started calling, texting, and reaching out on Facebook. Patrick never responded/answered. I started calling and texting again first thing this morning, thinking maybe I could catch him on his way to his first job. None of my messages were anything but cordial or professional. He ignored me until 2:45PM. When he finally responded it was a lot of incoherent and hard-to-read thoughts, muddled with claims that I was a lowballer like a typical real estate agent (side note: I paid him the full price he bid - never once trying to negotiate it lower). At that point I knew this was all a lost cause and it was time to just cut ties and swallow the extra expenses. I told him he didn't need to come back out. His response? "Good luck. Fucker." I guess that's what $3K buys you. ‍

Showed up and quoted fairly . Should work out fine. Friendly service and professionalread more

Tony and his crew were very professional, on time, and did a thorough job at one of my rental…read moreunits. Annette is a pleasure to deal with and does a good job at communicating with updates on the project.

The worst customer service I have ever had. This was my situation. I filed a claim through my…read morehome warrantee on a property I have in another state and was given their contact information and a work order number. Per my warrantee company they randomly choose a plumber from there list and the company would call me within 24 hours to schedule the repair. The company never called me so I contacted them. They told me she never received the work Oder and would have to call me back that day. I never received a call back and called them back two days later. They told me I was on their list to call. So I asked for there availability and she said they were all booked but she is doing the schedule later that day and would call me after she was done to give me an appointment. This never happen. Again I waited a couple days thinking she was just busy. About four days later she calls me and says she has an opening in two hours. I explained to her that she was aware that I was in another state and needed more notice. She did not seem to understand. This went on for another week until I called the warrantee company and found out that she told them that they tried to arrange an appointment but she could not get ahold of me. This is ridiculous. The funny thing is that the only time they called me was to give me an appointment two hours later because another of their jobs fell through. I got a new referral for another plumber from the warrantee comp and she called, showed up, and fixed the problem without issues. I am writing this a caution to those who might seek this companies service and expect good customer services.

Excellent service, very knowledgeable! Finally company with…read moregreat communication, and customer service. Prompt and finished project when promised.

Stay away from this company. They missed two appointments and are completely non responsive. If…read moreyou need a reliable plumber , find someone else

Had some dead outlets that I couldn't figure out how to fix, so I scheduled one of their…read moreelectricians to come out. He got it done in under 15 minutes, but since the minimum cost is 1hr if labor, he offered to answer questions and check out other issues that I didn't expect. Prices are standard for trustworthy, quality, union work in the area ($135 min fee just for coming out and 1hr of labor, plus more for parts). Of course you can hire an unlicensed handyman to handle little electrical jobs like replacing an outlet, but if you need something more significant done, I can honestly recommend chilson to do a fair work.

Great service, knowledgeable staff...Highly recommend them…read more They are on time for appointments, explain step by step the process or any changes that arise once they start the job. Nikki in the office is very helpful and will find the answers to your questions and responds promptly. Michael was very professional, knowledgeable and actually found a work-around that saved me a little money. I would use them again if I ever need electrical services.